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186kcutofftextab4

186kcutofftextab4

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Published by Matt Wardman
A PDF Image of the text presented to users from EFH Broadband cut off by Tiscali in a business dispute.
A PDF Image of the text presented to users from EFH Broadband cut off by Tiscali in a business dispute.

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Published by: Matt Wardman on Jan 22, 2009
Copyright:Attribution Non-commercial

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06/16/2009

 
 
You will no longer be able to access the Internet from this connection. It is essential that we moveyour existing Internet broadband connection to a new Internet Service Provider.Tiscali Business Services is the underlying provider for this broadband line. Your Internet ServiceProvider (being 186k Limited, Elite Internet Services Limited or Mailbox Internet Services Limited),has been delivering your service pursuant to arrangements with Tiscali Business Services.Unfortunately these arrangements can no longer be maintained and Tiscali Business Servicesneeds to move your service to a new Internet Service Provider, to ensure continuity of yourInternet connection. Whilst we appreciate that this is very disruptive it is essential that we resolve this as soon aspossible. To minimise the disruption to you we will re-connect you with a temporary user name andpassword whilst you arrange a permanent move to an alternative Internet Service Provider. TiscaliBusiness Services has made the necessary arrangements to assist you in transferring your serviceto an alternative Internet Service Provider as quickly as possible. The temporary user name andpassword will remain valid for a maximum of 30 days from the date of issue.We do understand the inconvenience that this will cause. If you are happy with your underlyingnetwork provider we have been able to set up a straight-forwardprocess with three internet serviceproviders who use Tiscali Business Services' network. Each of these Internet Service Providersoffers a full range of services including up to 16Mb packages (where available), a minimum 3month contract and a variety of complementary services.If you are a business with a single line where your email and hosting are not provided as part ofyour existing package of this line we recommend:
PIPEX BUSINESS
– High performance Business broadband products from £14.50 permonth exc. VAT, with the first 3 months free, if you commit to a 12 month contract. Pleasecontact 0800 954 2857*.If you are a business with multiple lines and where youremail or hosting is provided as part of yourexisting package of this line we recommend:
NILDRAM
– High performance Business Class broadband products from £14.50 exc. VAT,with the first 3 months free, if you commit to a 12 month contract. Please call 0800 0720417*.If you are not a business user and or do not need business style products we recommend:
freedom2surf
– High performance broadband products from £13.70 inc. VAT, with the first3 months free, if you commit to a 12 month contract. Please call 0800 072 0400*.You are, of course, free to choose any alternative Internet Service Provider that you desire. If youdo not want to use any of the three Internet Service Providers above, and instead would like tomigrate to another Internet Service Provider, then please call 0871 265 7261** (calls charged atNational Rates), or send an email with the following details:
Phone number that your broadband service is on
Your address
Your postcodeSend your details tomac@uk.tiscali.com- and a MAC code will be provided within 5 days.
Page 1of 2customer notice17/01/2009http://www.google.co.uk/ 

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