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Bank of Baroda

Bank of Baroda

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Published by Shweta Vaghela

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Published by: Shweta Vaghela on Oct 24, 2012
Copyright:Attribution Non-commercial


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Bank of baroda
Baroda Connect 
1. Definitions
:In this document the following words and phrases have the meaning set oppositethem unless the context indicates otherwise:
refers to Bank of Baroda (Tanzania) Ltd., a banking company having its Headoffice at Plot No:- 149/32, Ohio/Sokoine Drive, P.O. Box 5356, Dar Es Salaam, Tanzaniaincluding any branch / office thereof.
is the Bank’s Internet Service, offering
the various facilities to the RetailUser such as Accounts enquiry, Statement of account, Funds Transfer, Utility BillsPayment, Stop payment, request for issuance of cheque book, request for issuance of DD, other requests, etc., alerts, financial modelling and other facilities as the bankmay decide upon to provide from time to time.
refers to any individual user availing Internet banking facility of the Bank andsuch user is identified as a
Retail User
refers to the User’s Savings and /
or Current Account and / or Time Depositand / or Cash Credit, Overdraft, Loan Account and / or any other type of account asavailable in the Bank to be covered under the
refer to terms and conditions for use of 
as detailed in this document.
2. Applicability of terms:
 These terms form the contract between the
and the
. By applying for
to access and utilize the various services so offered, the
acknowledges and accepts these terms. These terms will be in addition and not inderogation of the terms and conditions relating to any account of the
3. a) Application for e-banking:
 The Bank may extend
facility to selected customers at its discretion. The
need to be a current legal Internet user or has access to the Internet andknowledge of how the Internet works. The application form for
may eitherbe downloaded and printed or the same can be received from any branch of 
. Thesaid form is to be filled up and duly signed by the User and submitted either to E-Banking Division, Dar Es Salaam or any of the
branches. Upon receipt of request
in the bank’s prescribed application form for internet banking and subject to the
satisfaction of the eligibility criteria laid down by the Bank from time to time, internetbanking access shall be provided to the User by the Bank. The User shall not attempt
or permit others to attempt accessing the account information stored in the bank’s
computers through any means other than
. The User shall not attempt or
permit others to attempt accessing the account information stored in the bank’s
computers which does not relate to his/her account and / or for illegal and / orimproper purposes which, if done and proved to be so, will be liable for action underthe appropriate law and withdrawal of the e-banking facility.
b) Instructions
:Bank shall provide all instructions for operating the
facility to the User. Theuser is also responsible for the accuracy and authenticity of the instructions soprovided to the Bank and the same shall be considered to be sufficient to operate theinternet banking facility. The Bank shall not be required to independently verify theinstructions and the instruction once given is effective unless countermanded byfurther instructions. The Bank shall have no liability if it does not or is unable to stopor prevent the implementation of the initial instructions. Where the Bank considersthe instructions to be inconsistent or contradictory, it may seek clarification from theUser or may act upon as it may think fit.
4. Software
:The Bank will advise from time to time the Internet software such as Browsers, whichare required for using
. There will be no obligation on the
to supportall the versions of this Internet software. The User shall upgrade his software,hardware and the operating systems at his own cost from time to time and the Bank
shall be under no obligation to support the software, hardware, operating systems of the User and that the same shall be the sole responsibility of the
5. Joint Accounts
facility can be availed by the following persons for a Retail User:1) Individuals2) Joint account holders with operating instructions as Self, Either or survivor,Anyone or survivors or survivor clauseThe user who is desirous of availing the
facility should authorise a singlesignatory to act independently to operate the
account notwithstanding thefact that the joint accounts are operated on E or S / Anyone or Survivors or survivor.The said
user should submit necessary authority duly signed by allaccountholders, who in the normal course, have to operate the accounts as per theoperating instructions.All transactions arising from the use of e-banking in the above account shall bebinding on the account holders jointly and severally. The Bank, in no way, shall beliable for any loss / damages whatsoever that may be incurred or alleged to beincurred by the said account holders in such an event.
6. Accounts in the names of minors
:In case of accounts opened for and on behalf of minors, the natural guardian shallundertake to give all instructions relating to the operation of the account and furtherundertake not to reveal the User ID and Password to the minor, which if done so, willbe at the risk and consequences of the guardian and the Bank shall not be liable forany loss on that account in case the account is operated by the minor. In such anevent the transaction will be deemed to have been undertaken by the guardian.
7. Security

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