Professional Documents
Culture Documents
The purpose of writing this report is to explain and evaluate my internship. It consists of several parts which include history of the ABL, its introduction, Mission, Vision and objectives of the ABL, organizational structure, divisions and departments, performance of ABL, the work I've learnt there, SWOT and Financial Analysis and after that the brief conclusion and suggestions for the ABL.
When I had to choose the organization for my internship, my priority was a banking organization. Banking is an essenial of an economy and specifically for the student of Finance. The modern day banking is way more advanced and fast than the traditional system. It provides opportunity to learn how to manage your tasks within the constraints of time.
At ABL I was provided with opportunity to deal with real time work, the banking mechanism, functions and operations. It was an amazing experience working there with a cooperative staff and I'd so much to learn in these few weeks.
Acknowledgement
"Praise be to Allah, Lord of the Worlds, The Beneficent, the Merciful."
All acclamations are to Allah, the most Merciful and Compassionate, who has empowered and enabled me to accomplish this task successfully. After that I submit my earnest thank to my affectionate parents, who pray for my success and always been a source of encouragement for me. Secondly, I am grateful to my prestigious institute that made this learning opportunity a part of my education, espedally I would like to thank my Professors as the knowledge imparted by them enable me to gain knowledge and learning exposure of the organization in the best way. Also I express my appreciation to all staff members of Allied Bank
Dedication
I dedicate this report to my parents, teachers and friends who supported me through everything and encouraged me to write an s are my experience in internship.
Internship Letter
Table of Contents
Preface1 Acknowledgement...2 Dedication3 Internship letter4 Table of contents..5 Executive summary..7 Banking in Pakistan..8 History of Allied Bank...............................................................................12 Vision...17 Mission..18 Values and Objectives...19 Board of Directors.20 Organizational Structure....21 Learning at Branch22 Performance Highlights.28 Ratio Analysis....34 The Islamia University of Bahawalpur
Executive Summary
Praise be to Allah, Lord of the Worlds, The Beneficent, the Merciful.
My name is Asifa khan and I did my BBA from The Islamia University of Bahawalpur . Internship is a practical experience of 6-8 weeks which is mandatory for every individual pursuing BBA degree. Therefore I applied for the internship and got a chance to work in Allied Bank Limited . During my internship I learnt about Banking, procedures and how things work there. It was quite a good experience working there in real environment. The staff at ABL was kind enough to accommodate me and teach me with their work.I started with slips and ended up with vouching and making R.T.Cs and Pay orders. This was all I could learn being an internee due to some restrictions.
Banking in Pakistan
Bank is derived form Bancus or Banque it is Italian word. History of Banking is traced to 2000 B.C in Greece. Priests and goldsmiths acted as financial agents by keeping money and valuables of people in temples in strong safes. Thus the first stage in thedevelopment of modern banking thus was accepting of deposits of cash from those who had surplus money with them. What is Banking Company? Section 5 of banking ordinance 1962 says that "Banker means a person transacting the business of accepting, for the pirpose of lending or investment of deposits and withdrawals by Cheque, drafts, orders of otherwise and includes any post office saving Bank". A Brief History of Banking in Pakistan: In subcontinent, before independence, most of the banking business was inthe hands of Hindus of British people and only two banks, Habib bank limited and Muslim commercial bank were established just few months before independence. Habib bank was established in early 1947 in Bombay while Muslim commercial bank was established n July 1947, in Calcutta. When Pakistan came into being then it was decided that reserve bank ofIndia would continue in working in Pakistan until September 30,1948 and as for as take over of the management of the public debts and exchange control from thereserve bank of India are concern will be made on April 1, 1948. Due to efforts of govt. of Pakistan and keen interest of Mr. Muhammad Ali Jinnah the creation of state bank of Pakistan was done July 1, 1948. After one year of the creation of State bank ofl'akistan, in November 1949, national bank of The Islamia University of Bahawalpur
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Pakistan was established in Dacca (east Pakistan). The main purpose of which 1 was to act as an agent of state bank of Pakistan. Banking Organizations in Pakistan 1. State Bank of Pakistan (central bank) 2. Commercial Banks 3. Exchange Banks 4. Co-operative Banks 5. Saving Banks 6. Agricultural banks 7. Industrial banks
2. COMMERCIAL BANKS:
Commercial banks have been the most effective mobilizers of saving and have been providing short-term requirements of working capital of trade, commerce and industry. So far twelve Banks have been established in private sector and they have been allowed to open five branches each in various parts of the countryinitially but provisions exist for their future expansion. These banks are authorized to carryon all the banking business.
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3. EXCHANGE BANKS:
Foreign banks other than Indian banks have been commonly known as Exchange Bank's due to the fact that prior independence foreign banks the Indo-Pakistan sub-continent were engaged primarily in the finance foreign trade.
4. COOPERATIVE BANKS:
Cooperative banks are and integral part of the cooperative movement which aims at the promotion of thrift, self-helped mutual aid amongst agriculturists and others with common economic needs so as to bring about better living, better business and better methods of production etc.
5. SAVINGS BANK:
There is only two Savings Banks in Pakistan i.e., Post Office Savings Bank, and Natioral saving scheme. Post Office Savings Bank wholly controlled by the Government of Pakistan. I accept deposits from public and invest them in various Government projects. Its operation, therefore, is very limited.
6. AGRICULTURAL BANKS:
Agricultural banks are set up to provide the financial assistance to the agriculturist. The agricultural banks provide short-term credit to the farmers for the purchase of seed, manure, etc. they also make long term advances for buying tractors and introduing modern technologies in the farming. In Pakistan Agricultural Development Bank of Pakistan was set up in 1981 to meet the financial requirement of agriculture. Now it is named as Zarai traqiati bank limited. The Islamia University of Bahawalpur
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7. INDUSTRIAL BANKS:
The industrial banks provide long-term credit to the industries. Since the industrial banks have long-term deposits, so they are in position to permit longterm investment in industries. In Pakistan the Industrial Development Bank (IDBP) set up in 1961.The other institutions engaged in financing financial assistance to industries arePICIC, NDFC, ICP, etc.
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History
Overview:
Allied Bank was the first Muslim bank to have been established in Pakistan. Established in December 1942 as the Australasia Bank in Lahore with a paid-up share capital of Rs. 0.12 million under the Chairmanship of Khawaja Bashir Bux, the Bank attracted deposits equivalent to Rs. 0.431 million in its first eighteen months of business. Today, Allied Bank's paid up Capital & Reserves exceed Rs. 13 billion, deposits exceed Rs. 325 billion and total assets exceed Rs. 418 billion.
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The initial equity of the Bank amounted to Rs 0.12 million, which was raised to Rs. 0.5 million by the end of the first year of operation, and by the end of 30th June 1947 capital increased to Rs. 0.673 million and deposits raised to Rs 7.728 million. "Australasia Bank was the only fully operational Muslim bank in Pakistan on August 14th, 1947."
By the end of 1910 it had )01 bmncbes, Unfortunately, it lost SI brunches in the separation of East Pakistan, But the Bank did well despite losing a lot of its asset s and by the end of 1973 had 186 branches in West Pakistan.
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Those seventeen years saw a rapd growth for the Bunk. Brooches increased from 353 in 1974 to 748 in 1991. Deposits rose from R. s. 1.46 billion. and Advances & Investments from Rs. 1.34 billion to Rs. 12 billion during this period. It also opened three branches in the U.K.
Allied Bunk's capital and reserves WCTe Rs. 1.525 billion; its assets amounted to Rs. 87.536 billion and deposits to Rs. 76.038 billion. Allied Bank enjoyed an enviable position in Pakistan's financial sector and was s recognized as one of the best amongst the major banks of the country. The Islamia University of Bahawalpur
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In August 2004, as a result of capital reconstruction, the Bank's ownership was transferred to a consortium comprising Ibrahim Leasing Limited and IbruhimGroup. Today. the Bank stands on a solid foundation built over 63 years of hurd w ock and dedication. giving it a strong equity. an as. et and deposit base and the ability to offer customers universal banking services with morc foc-us on retail banking. TheB a nk has the largest netwcek of online beancbes m Pakistan and offers various technclcgybased products and services to its diverse clientele through ilo; network of more than 700 branches. In August 2004 as a result of capital reccnstrucricn. the Bank's ovnership w as tmns s ferred to a consortium comprising Ibrahim Leasing Limited and Ibrahim Group. Today the Bank stands on a solid foundation of over 63 years of its existence having a strong equity. assets and deposits base offering universal banking ses v ice with higher focus on retail banking. The bank has the largest network of online branches in Pakistan and offers various technology based products and services to its diversified clientele through its net w oek of more than 700 branches.
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Today. all Allied Bank Limited shareholders can trade in the Bank's shares at their will.
Vision
To become a dynamic and efficient bankproviding integrated, , solutions and the first choice of bank for all customers.
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Mission
To provide value-added services to our customers To provide high-tech innovative solutions to meet customer requirements To create sustainable value thrrugh growth, efficiency and diversity for all stakeholders To provide a challenging work environment, and reward dedicated team members. To playa proactive role in contributing towards the society
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Objectives:
Allied Bank has following objectives: Prime focus to earn profit by providing values to its customers .:. To provide superior services to its customers To provide assistance in the development of the commerce and trade industry Focus on blending skills and experience towards creating an enabling environment Core focus is to inculcate a culture of collaboration intended to deliver world class customer service
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Board of Directors
The people who draw the picture of the organization on the broader canvas of strategy and planning, the pioneers of prosperity and world of wisdom that paves the path to long term success"
Mr. Khalid Naeem Mukhtar Mr. Khalid A. Sherwani Mr. mubishar A.Akhtar Mr.Sheikh Mukhtar Ahmad Mr.Abdul Aziz Khan Mr. Akbar Sharifzada Mr. Pervaiz Iqbal Butt
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Organizational Structure
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Learning at Branch
I did my internship at Allied Bank Ahamadpur East.. The internship was started on 1st week of July to 31st August 2012. During my internship I did learn a lot about Banking and staff was very much cooperative and friendly. They never hesitated to answer my silly questions as well. I will log here what I did learn from working in branch. Deposit SLIPS The first thing which 1 was told to do was to fill a slip for a customer. I found that there are three types of slips. Current Account Deposit Slip PLS Account Deposit Slip Online Funds Transfer] Slip
A deposit slip is a printed form which accompanies bank deposits. The depositor fills out the deposit slip to indicate what types of funds are being deposited and which account they should be deposited into. Deposit slips are used by a bank to keep track of the money deposited over the course of a business day, and to ensure that no fundsslip through the cracks. For bank clients, a deposit slip offers a form of protection, indicating that funds were counted and accepted by the baik. If the deposit is processed improperly, the deposit slip will provide a paper trail. It is a documented evidence for the Audit team as well.
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A slip carries two parts, both are filled by Date, NC holder name, NC number and deposit type with amount in figures and words. On successful transaction, one half is returned to the customer as a documentary proof and other is kept for Bank Record. Online funds transfer slip is slightly different from others; as the remote branch code, account number and title are mentioned where the funds are to be transferred. It is used for Allied Bank branches all over the Pakistan. The photocopy of CNIC is must to be attached with Online Funds Transfer slip.
Account Opening:
The most exciting part of my internship was to learn about various types of accounts and what documents are necessary for a particular account. The madam was kind enough to not only guide me but also allow me to open accounts for couple of customers.
The ABL, Ahmadpur East, deals with all the accounts which ABL offers but in common practices following types of accounts are usually used. The Islamia University of Bahawalpur
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Savings Account Business Account Salary Account Basic Banking Account Partnership Account Foreign Currency Account
Basically there are two basic account natures, Current Account and Savings Account. Other types are just further extension of above mentioned accounts.
Business Account:
A business account is one for the entrepreneurs or business owners. This is a single account and needs a proof of the business as Letter head Pad. It carries the features of a Current account which has been mentioned in detail.
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Salary Account:
A salary account is for the employees and it's of B.B.A nature. A documentary proof of employment has to be provided in order to open this account. A salary slip or a job certificate from the employer will do the work.
Partnership Account:
A partnership account is hold by two or more persons. It is a joint account which is operated by either all partners or one on the behalf of others. It is mostly opened for Partnership business for which a partnership deed has to be provided.
Current Account:
A simple current account is one which is not Business, partnership or salary. Usually people related to fanning or agriculture owns such accounts. They have to provide the proof of their land as Jamabandi.
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A customer can have a pay order in name of particular party which is payable on demand When a pay order is issued for outside city, it becomes a demand draft. A demand draft Same as pay order.
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1. Return on Equity
What is Return on Equity? The amount of net income returned as a percentage of shareholders equity. Return on equity measures a corporation's profitability by revealing how much profit a company generates with the money shareholders have invested. Formula: ROE = Net Income After Tax Shareholder Equity Table: 2010 Return on equity. 28.8% Graph:
35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% years 2010 2011 2011
2011 29.5%
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2. Return on Assets
What is Return on Assets? An indicator of how profitable a company is relative to its total assets.ROA gives an idea as to how efficient management is at using its assets to generate earnings. Calculated by dividing a company's annual earnings by its total assets, ROA is displayed as a percentage. Formula: ROA = Net Income Average Total Assets Table: 2010 Return on assets 1.89% Graph:
0.025 0.02 0.015 0.01 0.005 0 years 2010 2011
2011
2.10%
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ROCE =
2011
26.7%
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2011 61.2%
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0.45 0.4 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0 years 2010 2011
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2011
14%
Interpretation:
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2011
6.35%
Interpretation:
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13.53%
Interpretation:
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Table:
2011
11.79%
Interpretation:
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Interpretation
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SWOT ANALYSIS
Strengths:
ABL has certain strengths which makes it distinct from other banks. First Muslim bank of the world owned and managed by its own employees. The sense of ownership increases the productivity of the organization and helps to build a sound foundation. High motivation level of employees not only strengthen the operations of he business but also the corporate level strategies and decision making works for the best interest of the shareholders and thus for the ABL itself. The salaries are reasonable enough to compete in the financial market. The employees are dedicated to their work as they know they are being paid off Standard Operating Procedures helps all the branches to coordinate with central office in Karachi. All key areas are now centralized and over looked by central office. Online connectivity of all the Branches and ATM network also give ABL advantage over other banks.
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Weaknesses:
During my work there I've found these weaknesses in the ABL structure. ABL hasn't put much attention on the interior and facilities of the customer. Thee are few proper seating arrangements. With today's fast going life it's really difficult for a customer to stand in a queue. While a customer is waiting for his turn, he has nothing to do there. A proper seating arrangement with news papers and magazines would definitely increase the efficiency. ABL hasn't focused on advertisement as such, they are using traditional methods and it's really hard to retain the existing customers without proper advertisement campaigns about new products and services. The flood effected population needs financial support and small loans to those people will not only help ABL to increase their business but also avail a good chance of developing goodwill. ABL can approach government for the disbursement of funds to flood affected areas with help of it's widely spread branch network.
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Threats:
The following threats are present in the market for ABL. Political influence is always a major threat to any organization. The BOD needs to make policies best in the interest of shareholders and bank itself by complying with government regulations. The current economical situation of the country has possess a threat to financial sector on the whole. The borrowing capacity of the people is decreasing and inflation has declined the rupee value. People are mostly interested in gold and real estate rather investing in financial assets. New international Bank with state of the art technologies and better infrastructure are certainly a threat for ABL in near future. If ABL don't pay much attention to its competitors and improve and enhance its infrastructure to meet with current demands they certainly will lack. ABL can avail these opportunities to make most out of it. After current economical situation government has made new policies regarding financial sector. ABL with all its strengths can make most out of it and play its character in the rehabilitation of the economy. The flood effected population needs financial support and small loans to those people will not only help ABL to increase their business but also avail a good chance of developing goodwill.
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ABL can approach government for the disbursement of funds to flood affected areas with help of it's widely spread branch network.
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Suggestions
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Conclusion
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Annexure
Internship letter from Bank Current Account Deposit Slip PLS Account Deposit Slip Allied Xpress Schedule
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References
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