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Robbins Chapter16

Robbins Chapter16

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Published by Mai Anh Everlasting

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Published by: Mai Anh Everlasting on Oct 28, 2012
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07/19/2013

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 Essentials of Organizational Behavior, 10e
(Robbins/Judge)Chapter 16 Organizational Change
1) Phrases such as "more cultural diversity," "many new entrants with inadequate skills," and"increase in aging workers" are all examples of what force for change?A) technologyB) world politicsC) nature of the workforceD) social trendsE) competitionAnswer: CDiff: 1 Page Ref: 246Topic: Forces for ChangeAASCB Tag: Analytic Skills2) An example of change in the nature of the workforce is an increase in ________.A) college attendanceB) mergers and consolidationsC) capital equipmentD) divorce ratesE) cultural diversity of employeesAnswer: EDiff: 2 Page Ref: 246Topic: Forces for Change3) Which of the following reflects the force for change of economic shock?A) the dot-com bustB) aging populationC) growth of e-commerceD) war on terrorismE) competitorsAnswer: ADiff: 2 Page Ref: 246Topic: Forces for ChangeAASCB Tag: Analytic Skills4) Which of the following is not a primary force for change in organizations?A) technologyB) economic shocksC) decreasing skill setsD) social trendsE) competitionAnswer: CDiff: 1 Page Ref: 246Topic: Forces for Change
1Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
 
5) An example of change in the nature of competition is ________.A) growth of e-commerceB) collapse of Enron CorporationC) Iraq-U.S. war D) increased interest in urban livingE) a decrease in interest ratesAnswer: ADiff: 1 Page Ref: 246Topic: Forces for Change6) Organizations and their members resist change since they perceiveA) change as threatening.B) they are ok as they are.C) there is no need for change.D) change is not always good.E) all of the aboveAnswer: EDiff: 3 Page Ref: 246-247Topic: Resistance to Change7) Which of the following is an individual source of resistance to change?A) perceptionB) habitC) personalityD) threat to established power relationshipsE) uncertaintyAnswer: BDiff: 2 Page Ref: Exh 16-1Topic: Resistance to Change8) Which of the following is NOT an organizational source of resistance to change?A) structural inertia.B) limited focus of change.C) group inertia.D) fear of the unknown.E) threat to established power relationships,Answer: DDiff: 2 Page Ref: Exh 16-1Topic: Resistance to Change
2Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
 
9) An example of a source of individual resistance to change is ________.A) inertiaB) structural inertiaC) a habitD) threat to expertiseE) a policy conflictAnswer: CDiff: 2 Page Ref: Exh 16-1Topic: Resistance to Change10) Which of the following is not a source of individual resistance to change?A) habitB) securityC) programmed responsesD) structuralE) fear of the unknownAnswer: DDiff: 2 Page Ref: Exh 16-1Topic: Resistance to Change11) Your supervisor has restructured the jobs within your division and some of your colleagues arenot pleased. Don is concerned that he will not be able to perform the new tasks. Since he is paid bythe amount he produces, his pay might be reduced. Tony is afraid that his job may be in jeopardyand he may be laid off. Doug dislikes uncertainty and has developed a negative attitude. Thesource of Don's resistance is ________.A) habitB) economicC) securityD) structural inertiaE) inertiaAnswer: BDiff: 2 Page Ref: Exh 16-1Topic: Resistance to ChangeAASCB Tag: Analytic Skills
3Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

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