Personal Grooming

Training Topics:
– Social Graces, Etiquette and Body
language
• Making a Great First Impression
• Body Language
• Etiquette of Dressing
• The Do’s and Don’ts in Conversation
• “Fine dining”
 Personal Grooming

MMM Training Solutions

Contact: Pramila Mathew
Mobile: +91 98409 88449
Website: www.mmmts.com

© 2008 MMMTS All Rights Reserved.

 Creating A Lasting Impression

© 2008 MMMTS All Rights Reserved.

 Personal Grooming

MMM Training Solutions

Contact: Pramila Mathew
Mobile: +91 98409 88449
Website: www.mmmts.com

© 2008 MMMTS All Rights Reserved.

 The First Impression

• Created in the first 5 – 10 seconds of a

meeting / conversation
• Give the impression that you are
competent, knowledgeable and
professional
• Appeal to the senses
• Remember, first impressions are the
best impressions
© 2008 MMMTS All Rights Reserved.
 Appearance - General

• Clothes must not be too tight

• Necklines must not be plunging

• Nails, Hair – neat and well kept

© 2008 MMMTS All Rights Reserved.

 Body Language

• Can reveal feelings

• Posture important
• Hands / Legs - avoid fidgeting
• Face – window to the soul
• Eye contact
• Smile
© 2008 MMMTS All Rights Reserved.
 Voice

• The moment a person speaks he / she

can be judged
• Must sound sincere and confident
• Pronunciation is important
• Tone of voice
• Loudness
• Avoid using slang
© 2008 MMMTS All Rights Reserved.
 The Nose Knows
• ‘Success = 10%
Inspiration + 90%
Perspiration’ – Thomas
Edison

• Ensure that breath is

fresh

• Smelly socks can be

avoided by wearing clean
socks everyday
© 2008 MMMTS All Rights Reserved.
 The Handshake

• Most widely
accepted form of
first contact
• Should be firm not
bone crushing
• Palm neither facing
upward or
downward
• Make eye contact
and step into the
handshake
© 2008 MMMTS All Rights Reserved.
 Etiquette

• Do unto others as you would like them do

to you

• Good manners
• Politeness
• Creates goodwill

© 2008 MMMTS All Rights Reserved.

 Contact
Information
MMM TRAINING SOLUTIONS
59/29, College Road,
Nungambakkam, Chennai –
600006.
Landline: +91-44-42317735
Website: www.mmmts.com
Pramila Mathew - Training Consultant and Executive
Coach

Mobile: +91-9840988449; E-mail:

Pramila.Mathew@mmmts.com
Vikas Vinayachandran - Training Consultant
Mobile: +91-9840932894; E-mail: Vikas@mmmts.com