Professional Documents
Culture Documents
When we work with the same people day in and day out, chances are we will eventually encounter a situation that can be very explosive.
When we find ourselves in a volatile situation fueled by anger, frustration, or any other highly unstable emotion we need to be very careful about our attitudes since they can damage our career and our professional networking.
Dealing with Difficult Situations at Work Strategy 02 Invite a third party to mediate
Involving a respected third party can help both sides feel that they are being heard If the person is truly neutral, and respected by both of us, the decision should be considered fair, balanced and acceptable by all.
Establish facts first. Ask lots of questions. Actively listen. Avoid pre-judgement. Act professionally. Aim for win-win. Remember there is no one size fits all approach.
Strategy
Make sure that you arent guilty of something as annoying yourself. See what you can do to block out the habit that annoys you. Invest in headphones, and try to focus on something else. If you really cant put up with, then politely ask your coworker to refrain. Tell them that you get easily distracted. Above all, be nice about it.
A co-worker has the annoying habit of doing something that you cant stand anymore.
Main Aspects Obsessively clicking pens. Playing music too loudly. Chewing gum like a cow munching on grass.
Strategy You need to be aware that most people are not out to get you. Recognize that, and half the problem is gone. Dealing with a competitive worker can be accomplished by simply doing your work the best you can. And remember the only one who you are really competing against is yourself.
Strategy
Be fast to deal with this situation. Do not ignore sexual advances and assume that they will go away. Tell the perpetrator (in private) that you arent interested and uncomfortable, and that you want his or her behavior to stop. Make sure he or she knows that you will file an official complaint.
Main Problem Someone is stealing your food from the refrigerator. Main Aspects The stealing becomes habitual. You decide to let it slide. You go hungry and resentment builds. Confrontation ensues.
Strategy Put your food in some sort of container, and make sure to label it with your name. If it keeps happening, ask, in a non-accusatory manner, if anyone has seen your food items. If all else fails, you can always purchase a small personal fridge and keep it under your desk.