ICT for Public AdministrationSemester Genap 2011-2012
The World Bank Group mendefinisikan E-Government sebagai:
E-Government refers to the use by government agencies of informationtechnologies (such as Wide Area Networks,the Internet, and mobile computing) thathave the ability to transform relations withcitizens, businesses, and other arms of government.
Electronic government, or "e-government," isthe process of transacting business betweenthe public and government through the useof automated systems and the Internetnetwork, more commonly referred to as theWorld Wide Web.
Analyst’s Office, “E
-Government in California: Providing Services
to Citizens Through the Internet”, 24 January 2001.