250 Ways to Say It in Business English
Copyright by Andrew D. Miles and English for Business, 2010
250
WAYS TO SAY IT IN BUSINESS ENGLISH
FOREWORD
I started compiling these expressions when a student asked me for a list of
“phrases
to say” in different
business situations. He had gone through a fewEnglish courses and felt that teachers had always taught him the same
functions. “I‟ve
learnt how to ask someone to open a window several
times,” he comment
ed
, “but no one has told me
what to say when I have togive
bad news.”
250 Ways to Say It in Business English is for people who want a quick guide on what to say in common situations. Five examples have beenwritten for each function to give readers the opportunity to find the phrasethat suits their needs best.The last thirty-three examples refer exclusively to telephoning. Languagelearners might consider printing and keeping the list near the phone so theycan browse through it when they know an international call is coming.All in all, a choice of one thousand two hundred and fifty phrases that, Ihope, can help you speak business English more effectively.
ABOUT THIS E
-
BOOK
Copyright by Andrew D. Miles, Barcelona, 2010.All rights reserved. No part of this publication may be reproduced, storedin a retrieval system, or transmitted, in any form without writtenauthorization from the author.You may reach the author at
,at
–
–
250 Ways to Say It in Business English
Copyright by Andrew D. Miles and English for Business, 2010
LIST OF CONTENTS
INTRODUCTIONS
1.
Introduce yourself formally2.
Introduce yourself less formally3.
Reply to a formal introduction4.
Reply to an informal introduction5.
Introduce yourself before a speech6.
Introduce people to the public7.
Say hello
STARTING A SPEECH OR MEETING
8.
Signal the start of a speech9.
Start a meeting10.
Introduce a summary11.
Explain your purpose formally12.
Explain your purpose informally
PRESENTING
13.
Present the first item14.
Present the next item15.
Present evidence formally16.
Present evidence less formally17.
Present data in order18.
Present apparently contrasting data
ASKING
19.
Ask for information20.
Ask for evidence21.
Ask for additional information22.
Ask for further details23.
Ask about meals24.
Ask how to contact25.
Ask for clarification26.
Ask for instructions27.
Ask for questions28.
Ask someone to speak 29.
Ask someone to answer questions30.
Ask for opinion31.
Ask about a company32.
Ask about a product33.
Ask about price34.
Ask about responsibility35.
Ask someone to wait36.
Ask about waiting times37.
Ask about delivery times38.
Ask about payment terms39.
Ask for payment40.
Ask for a physical description41.
Ask about facilities42.
Ask for directions43.
Ask about abilities44.
Ask for strengths & weaknesses45.
Ask about what is needed46.
Ask to borrow47.
Ask for permission48.
Ask for help politely49.
Ask for help less politely50.
Ask about projects51.
Ask for the purpose52.
Ask about jobs53.
Ask about present activities54.
Ask about the future55.
Ask for a substitute56.
Ask for an explanation57.
Ask for repetition58.
Ask for solutions59.
Ask for confirmation60.
Ask to comment61.
Ask for contribution from others62.
Ask for pronouncement
CORRECTING
63.
Correct misunderstanding64.
Correct what‟s wrong
CONDUCTING A MEETING
65.
Keep a meeting in order66.
Keep a meeting in track 67.
Come back to a topic68.
Postpone an issue69.
Focus on the main issue70.
Emphasise on a point71.
Play down a point72.
Slow down a meeting73.
Move the meeting forward
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