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55355713 International Business Management and Entrepreneurship Lecture Notes 2

55355713 International Business Management and Entrepreneurship Lecture Notes 2

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Published by: Andrews Dwomoh on Nov 17, 2012
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International Business Management andEntrepreneurshipLecture Notes
Collin Starkweather
1
Spring 2007
1
Copyrightc
Collin Starkweather 2007. All rights reserved.
 
2
 
Contents
1.1 Culture and Ethics. . . . . . . . . . . . . . . . . . . . . . . . . . .
9
1.2 Corporate Corruption. . . . . . . . . . . . . . . . . . . . . . . . .
10
1.3 The United States. . . . . . . . . . . . . . . . . . . . . . . . . . .
12
1.4 Japan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
1.4.1 Political and Business Scandals. . . . . . . . . . . . . . . .
13
1.4.2 Women in the Workplace. . . . . . . . . . . . . . . . . . .
13
1.4.3 Lobbying by Japan. . . . . . . . . . . . . . . . . . . . . .
15
1.5 Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
1.5.1 Bribes and Corruption. . . . . . . . . . . . . . . . . . . . .
15
1.5.2 Women in the Workplace in Europe. . . . . . . . . . . . .
15
1.6 Ethical Concerns in China. . . . . . . . . . . . . . . . . . . . . . .
16
1.7 Corporate Social Responsibility. . . . . . . . . . . . . . . . . . . .
18
1.7.1 Corruption and the FCPA Revisited. . . . . . . . . . . . . .
19
1.7.2 Response to Social Obligations. . . . . . . . . . . . . . . .
20
2.1 Defining Operations Management. . . . . . . . . . . . . . . . . .
23
2.2 What Operations Managers Do. . . . . . . . . . . . . . . . . . . .
25
2.3 The Service Sector. . . . . . . . . . . . . . . . . . . . . . . . . . .
28
2.4 Trends in Operations Management. . . . . . . . . . . . . . . . . .
30
2.5 The Productivity Challenge. . . . . . . . . . . . . . . . . . . . . .
30
2.5.1 Productivity Variables. . . . . . . . . . . . . . . . . . . . .
32
2.5.2 Capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
2.5.3 Management. . . . . . . . . . . . . . . . . . . . . . . . . .
34
34
2.6 Social Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . .
35
3.1 Developing Missions and Strategies. . . . . . . . . . . . . . . . . .
38
3.1.1 Mission. . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
3.1.2 Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
3.2 Issues in Operations Strategy. . . . . . . . . . . . . . . . . . . . .
423

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