resolve my questions by reading existing postings.12:12 PM
21.Fast and friendly service no matter what the question. The bestservice one could ask for. Keep up the great work guys!!!
Wed, 12/10/08 9:07AM
Alway very open to suggestions and very accomodating withquestionsTue, 12/9/08 10:48PM
23.You do not yet have solutions for every problem we'veencountered, but we appreciate the speedy responses to ourquestions and your willingness to help us devise workarounds.
Tue, 12/9/08 4:59PM
I haven't tried the tech support as I have had no real problems thusfar!Tue, 12/9/08 2:06PM
not had to use it yet Tue, 12/9/08 1:02PM
Haven't needed it except for its role in new features / productdevelopment.Tue, 12/9/08 11:57AM
I really haven't used your support very much as yet -- but plan to inthe future.Tue, 12/9/08 11:53AM
Site is slow to load at times. Tue, 12/9/08 11:06AM
Did not know you had technical support. Tue, 12/9/08 9:50AM
I haven't reached for a support, yet so I can't evaluate. Tue, 12/9/08 8:51AM
Not sure that I've ever had to use it. Tue, 12/9/08 8:33AM
response in 24 hours but usually not overly helpful. A lot has to bedone on our own....answers not explained fully or clearly for us tounderstand and execute.Tue, 12/9/08 7:44AM
Don't know - have not used. Tue, 12/9/08 7:38AM
34.WA technical support is very strong. Not perfect score isbecause of confusion between customer initiated supporttickets and the online help forum (with separate log in); I'd liketo use my account log in for the online help forum, needsintegrated.
Tue, 12/9/08 7:16AM
Never used technical support Tue, 12/9/08 2:07AM
I respect the quick response time and informative answer. Althoughmore information on detailed customization of CSS would beappreciated as it's not in our budget to hire someone to do it. I amtechnical enough to understand if only I had the instruction I need(or was pointed to a manual/website).Tue, 12/9/08 1:48AM