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Levine Dkk_Statistics for Managers Using Microsoft Excel 5 Ed_bab18

Levine Dkk_Statistics for Managers Using Microsoft Excel 5 Ed_bab18

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Published by statistikbisnis
Materi ini merupakan bahan ajar sebagai pelengkap e-materi mata kuliah statistika bisnis.
Levine, D. M., Stephan, D. F., Krehbiel, T. C. & Berenson, M. L. (2008). Statistics for Managers Using Microsoft Excel. Pearson.
Materi ini merupakan bahan ajar sebagai pelengkap e-materi mata kuliah statistika bisnis.
Levine, D. M., Stephan, D. F., Krehbiel, T. C. & Berenson, M. L. (2008). Statistics for Managers Using Microsoft Excel. Pearson.

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Published by: statistikbisnis on Nov 26, 2012
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12/04/2012

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Statistics for Managers Using Microsoft Excel, 5e © 2008 Prentice-Hall, Inc.Chap 18-1
Statistics for ManagersUsing Microsoft® Excel5th Edition
Chapter 18Statistical Applications in QualityManagement
 
Statistics for Managers Using Microsoft Excel, 5e © 2008 Prentice-Hall, Inc.Chap 18-2
Learning Objectives
In this chapter, you learn:
The basic themes of quality management and
Deming’s 14 points
The basic aspects of Six Sigma management
How to construct various control charts
Which control chart to use for a particulartype of data
How to measure the capability of a process
 
Statistics for Managers Using Microsoft Excel, 5e © 2008 Prentice-Hall, Inc.Chap 18-3
Chapter Overview
Quality Management andTools for Improvement
Deming’s 14
PointsSix Sigma
®
ManagementProcessCapabilityPhilosophy of QualityTools for QualityImprovementControlChartsp chartR chartX chart

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