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MGTO3110_2012_autumn+_updated+2012.08.28_ (1)

MGTO3110_2012_autumn+_updated+2012.08.28_ (1)

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Published by: Miles Man on Nov 27, 2012
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03/15/2014

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Fall
 
2012
 
1
MGMT
 
3110
 
HUMAN
 
RESOURCES
 
MANAGEMENT
 
Contacts
:
 
Yaping
 
Gong
 
Glen
 
Ng
 
Margaret
 
Chan
 
Roles
:
 
Instructor
 
(Instructional
 
Assistant) (Enrollment)
 
Office:
 
2338
 
(Lift
 
3)
 
2388
 
(Lift
 
13
15)
 
2337
 
(Lift
 
3)
 
Phone:
 
2358
7748
 
2358
7753
 
2358
7754
 
E
mail:
 
mnygong@ust.hk
 
glenng@ust.hk
 
immar@ust.hk
 
Class
 
Venue:
 
Room
 
4333,
 
lift
 
3
 
Class
 
meets:
 
L2:
 
9:00
 
 –
 
10:20am,
 
Monday
 
&
 
Wednesday
 
L3:
 
10:30
 
 –
 
11:50pm,
 
Monday
 
&
 
Wednesday
 
L1:
 
12:00
 
 –
 
13:20
 
pm,
 
Monday
 
&
 
Wednesday
 
Office
 
Hours:
 
Thursday,
 
16:30
 
 –
 
17:30pm
 
and
 
by
 
appointment
 
Course
 
Website:
 
http://lmes2.ust.hk
 
Objectives
 
and
 
Intended
 
Learning
 
Outcomes
 
The
 
objective
 
of 
 
the
 
course
 
is
 
to
 
introduce
 
the
 
basic
 
and
 
fundamental
 
knowledge
 
of 
 
human
 
resources
 
management
 
(HRM),
 
ranging
 
from
 
planning,
 
acquiring,
 
evaluating,
 
training
 
and
 
developing,
 
rewarding,
 
to
 
separating
 
human
 
resources.
 
To
 
achieve
 
the
 
course
 
learning
 
objective,
 
this
 
course
 
provides
 
specific
 
learning
 
objectives
 
for
 
each
 
and
 
every
 
lecture.
 
At
 
the
 
end
 
of 
 
this
 
course,
 
students
 
should
 
be
 
able
 
to:
 
1.
 
Explain,
 
compare
 
and
 
contrast,
 
and
 
apply
 
basic
 
HRM
 
concepts
 
and
 
techniques
 
(ILO1).
 
2.
 
Critically
 
analyze
 
HRM
 
issues
 
in
 
real
 
organizations,
 
develop,
 
and
 
defend
 
reasoned
 
solutions
 
(ILO2).
 
3.
 
Produce
 
professional
 
quality
 
report
 
and
 
present
 
it
 
professionally
 
in
 
English
 
(ILO3).
 
To
 
assess
 
ILO1,
 
two
 
quizzes
 
will
 
be
 
administered.
 
To
 
assess
 
ILO1
2,
 
students
 
will
 
read
 
and
 
analyze
 
cases
 
individually.
 
To
 
assess
 
ILO2
3,
 
students
 
will
 
work
 
in
 
a
 
team
 
to
 
analyze
 
one
 
case.
 
Students
 
are
 
expected
 
to
 
write
 
a
 
team
 
case
 
report
 
and
 
present
 
it
 
to
 
the
 
whole
 
class.
 
The
 
course
 
contributes
 
to
 
the
 
following
 
learning
 
goals
 
for
 
the
 
BBA
 
in
 
MGMT:
 
1.
 
Graduates
 
will
 
be
 
critical
 
and
 
creative
 
thinkers
 
who
 
make
 
effective
 
decisions
 
supported
 
by
 
analytical
 
techniques.
 
2.
 
Graduates
 
will
 
be
 
effective
 
communicators
 
in
 
oral
 
and
 
written
 
English
 
for
 
general
 
business
 
applications.
 
3.
 
Graduates
 
will
 
have
 
broad
 
understanding
 
of 
 
the
 
core
 
business
 
functions
 
and
 
integrate
 
these
 
functions
 
to
 
solve
 
business
 
problems.
 
4.
 
Graduates
 
will
 
have
 
in
depth
 
grasp
 
of 
 
their
 
area
 
of 
 
business
 
concentration
 
or
 
major.
 
5.
 
Graduates
 
will
 
be
 
effective
 
team
 
members
 
and
 
leaders.
 
6.
 
Graduates
 
will
 
be
 
effective
 
in
 
multi
cultural
 
and
 
international
 
settings.
 
Course
 
Materials
 
1.
 
Dessler,
 
G.,
 
&
 
Tan,
 
C.H.
 
2009.
 
Human
 
Resource
 
Management:
 
 An
 
 Asian
 
Perspective
 
(2
nd
 
edition).
 
Singapore:
 
Pearson
 
Education
 
South
 
Asia
 
Pet
 
Ltd.
 
This
 
textbook
 
is
 
available
 
at
 
the
 
campus
 
bookstore.
 
 
Fall
 
2012
 
2
2.
 
Case
 
package.
 
A
 
package
 
of 
 
4
 
cases
 
will
 
be
 
handed
 
out
 
on
 
Sept.
 
19
 
in
 
class
.
 
Those
 
who
 
drop
 
the
 
course
 
later
 
on
 
must
 
return
 
the
 
case
 
package.
 
Glen
 
will
 
collect
 
the
 
copyright
 
fees.
 
The
 
case
copyright
 
fees
 
will
 
be
 
around
 
HK$100.
 
3.
 
Additional
 
materials
 
(e.g.,
 
readings,
 
short
 
cases,
 
and
 
course
 
notes)
 
will
 
be
 
available
 
from
 
the
 
course
 
website
 
(http://lmes2.ust.hk
 
).
 
Please
 
regularly
 
check
 
the
 
course
 
website
 
for
 
updates
 
on
 
the
 
course
 
contents
 
and
 
other
 
information.
 
PRS
 
Devices
 
In
 
this
 
course
 
we
 
will
 
make
 
use
 
of 
 
the
 
Personal
 
Response
 
System
 
(PRS).
 
PRS
 
is
 
a
 
tool
 
to
 
promote
 
active
 
learning
 
and
 
participation
 
in
 
the
 
classroom.
 
The
 
venue
 
for
 
picking
 
up
 
PRS
 
handsets
 
is
 
the
 
ITSC
 
Service
 
Desk
 
at
 
Rm
 
2021,
 
next
 
to
 
lift
 
2
 
(Security
 
Center).
 
This
 
is
 
also
 
the
 
location
 
for
 
students
 
to
 
return
 
their
 
PRS
 
handsets
 
on
 
graduation.
 
Opening
 
hours
 
of 
 
the
 
ITSC
 
Service
 
Desk
 
are:
 
Mon
Thu
 
09:00
 
 –
 
12:30,
 
14:00
 
 –
 
17:15;
 
Fri
 
09:00
 
 –
 
12:30,
 
14:00
 
 –
 
17:30;
 
and
 
Sat
 
09:00
 
 –
 
12:00
 
(closed
 
on
 
Sunday
 
and
 
Public
 
Holiday).
 
You
 
are
 
advised
 
to
 
obtain
 
a
 
PRS
 
handset
 
prior
 
to
 
the
 
start
 
of 
 
the
 
course
 
and
 
are
 
expected
 
to
 
bring
 
the
 
handset
 
to
 
every
 
session
 
of 
 
the
 
course.
 
Course
 
Grade
 
Your
 
course
 
grade
 
is
 
based
 
on
 
the
 
following
 
components:
 
Components
 
Points
 
Learning
 
Outcomes
 
Assessed
 
1.
 
Two
 
quizzes
 
140
 
pts
 
ILO1
 
2.
 
Team
 
case
 
report
 
&
 
presentation
 
60
 
pts
 
ILO1,
 
ILO2,
 
ILO3
 
3.
 
Individual
 
case
 
report
 
45
 
pts
 
ILO1,
 
ILO2,
 
ILO3
 
4.
 
Attendance
 
and
 
participation
 
30
 
pts
 
ILO1
 
5.
 
Peer
 
evaluation
 
12
 
pts
 
ILO2,
 
ILO3
 
TOTAL:
 
287pts
 
Final
 
grades
 
will
 
be
 
assigned
 
based
 
on
 
the
 
following
 
grade
 
distribution
 
guideline
 
stipulated
 
by
 
the
 
university:
 
Grades
 
Percentage
 
A
,
 
A
 
and
 
A+
 
10%
20%
 
B
,
 
B
 
and
 
B+
 
25%
40%
 
C
,
 
C
 
and
 
C+
 
35%
45%
 
D
 
5
10%
 
F
 
0
5%
 
1.
 
Quizzes
 
(140
 
pts)
 
There
 
are
 
two
 
in
class,
 
multiple
choice
 
type
 
of 
 
quizzes.
 
The
 
quizzes
 
are
 
non
cumulative
.
 
Note
 
that
 
the
 
quizzes
 
will
 
involve
 
short
 
case
 
(application)
 
questions.
 
All
 
course
 
materials—
 
assigned
 
chapters,
 
lecture
 
notes,
 
cases,
 
and
 
class
 
discussions—are
 
subject
 
to
 
examination.
 
The
 
quizzes
 
focus
 
on
 
your
 
understanding
 
and
 
application
 
of 
 
the
 
basic
 
concepts,
 
techniques,
 
and
 
skills.
 
No
 
make
up
 
arrangement
 
will
 
be
 
given
 
except
 
under
 
emergency
 
situations
.
 
2.
 
Team
 
Case
 
Report
 
(40
 
pts)
 
and
 
Presentation
 
(20
 
pts)
 
Case
 
analysis
 
is
 
an
 
exciting
 
way
 
to
 
apply
 
skills
 
learned
 
(e.g.,
 
theories,
 
concepts
 
and
 
techniques)
 
to
 
real
 
HRM
 
issues
 
facing
 
real
 
organizations.
 
It
 
is
 
an
 
effective
 
way
 
to
 
develop
 
your
 
ability
 
to
 
analyze
 
and
 
 
Fall
 
2012
 
3
solve
 
problems
 
in
 
the
 
area
 
of 
 
HRM.
 
Each
 
case
 
will
 
present
 
a
 
realistic
 
situation
 
facing
 
managers
 
and
 
organizations.
 
I
 
will
 
assign
 
students
 
to
 
teams
 
of 
 
4
7
 
students.
 
Teams
 
working
 
on
 
earlier
 
cases
 
may
 
have
 
more
 
members
.
 
Team
 
assignment
 
is
 
based
 
on
 
the
 
mix
 
of 
 
different
 
students
 
(e.g.,
 
gender,
 
and
 
local
 
vs.
 
non
local
 
students).
 
I
 
will
 
announce
 
the
 
teams
 
and
 
take
 
the
 
team
 
photos
 
on
 
Sept.
 
19
.
 
Team
 
members
 
should
 
seat
 
in
 
the
 
area
 
assigned
 
to
 
the
 
team.
 
A
 
team
 
photo
 
card
 
will
 
be
 
displayed
 
in
 
the
 
team’s
 
seating
 
area.
 
Each
 
member
 
will
 
also
 
have
 
a
 
seat
 
card
 
displayed
 
in
 
the
 
front
 
of 
 
his
 
or
 
her
 
seat.
 
Each
 
team
 
shall
 
submit
 
a
 
team
 
case
 
report.
 
The
 
written
 
report
 
is
 
due
 
at
 
the
 
end
 
of 
 
the
 
case
 
debriefing
 
session.
 
Print
 
copy
 
only
 
please.
 
Handwriting
 
is
 
not
 
acceptable.
 
Late
 
papers
 
are
 
not
 
acceptable
.
 
Please
 
clearly
 
indicate
 
“Team
 
Case
 
Report”
 
in
 
the
 
header
 
of 
 
the
 
printout.
 
The
 
written
 
report
 
should
 
be
 
around
 
6
 
pages
 
long
 
(double
line
 
spacing,
 
font
 
12,
 
Times
 
New
 
Roman)
 
excluding
 
the
 
title
 
page,
 
references,
 
tables,
 
charts,
 
diagrams,
 
and
 
figures.
 
The
 
focus
 
of 
 
your
 
report
 
should
 
be
 
on
 
addressing
 
the
 
case
 
questions
 
provided.
 
However,
 
do
 
not
 
use
 
the
 
case
 
questions
 
as
 
the
 
subtitles.
 
Do
 
not
 
use
 
bullet
 
points;
 
write
 
in
 
an
 
essay
 
format
 
with
 
the
 
introduction,
 
main
 
body,
 
and
 
conclusion
 
sections.
 
Grading
 
of 
 
the
 
written
 
report
 
will
 
be
 
focused
 
on
 
the
 
content
 
(i.e.,
 
clearly
 
stated
 
points
 
supported
 
by
 
conceptual
 
logic
 
and
 
evidence,
 
concrete
 
and
 
sound
 
recommendations)
 
and
 
the
 
organization
 
of 
 
the
 
report
 
(i.e.,
 
clear,
 
logic
 
structure,
 
and
 
professional
 
writing).
 
The
 
three
 
levels
 
of 
 
grade
 
and
 
the
 
associated
 
standards
 
are
 
listed
 
below.
 
Note:
 
A
 
grade
 
below
 
the
 
“adequate”
 
level
 
may
 
be
 
assigned
 
when
 
the
 
instructor
 
deems
 
such
 
a
 
grade
 
is
 
 justified.
 
Grade
 
Standards
 
Excellent
 
(36
 
 –
 
40)
 
Answered
 
all
 
questions
 
by
 
clearly
 
stating
 
all
 
key
 
points
 
and
 
providing
 
unambiguous
 
evidence
 
and/or
 
conceptual
 
logic
 
support.
 
Clear,
 
good/interesting
 
recommendations/solutions
 
and
 
clear
 
and
 
convincing
 
explanation
 
of 
 
why
 
they
 
may
 
work.
 
Clearly
 
and
 
logically
 
organized
 
in
 
an
 
essay
 
format;
 
no
 
sentence
 
structure,
 
typo
 
and
 
grammar
 
issues.
 
Good
 
(30
 
 –
 
35)
 
Answered
 
almost
 
all
 
questions
 
with
 
key
 
points
 
(although
 
not
 
all
 
key
 
points)
 
clearly
 
stated.
 
Quite
 
clear
 
supporting
 
evidence
 
and/or
 
conceptual
 
logic
 
support
 
are
 
provided
 
in
 
most
 
places.
 
Mostly
 
relevant
 
and
 
clear
 
recommendations/solutions
 
(although
 
may
 
not
 
be
 
very
 
interesting)
 
and
 
quite
 
clear
 
and
 
convincing
 
explanation
 
of 
 
why
 
they
 
may
 
work.
 
Clearly
 
and
 
logically
 
organized
 
in
 
an
 
essay
 
format;
 
only
 
a
 
few
 
sentence
 
structure,
 
typo,
 
and
 
grammar
 
issues.
 
Adequate
 
(24
 
 –
 
29)
 
Answered
 
most
 
questions
 
with
 
points
 
stated,
 
although
 
some
 
are
 
key
 
points,
 
some
 
are
 
not
 
or
 
the
 
focus
 
is
 
not
 
on
 
key
 
points.
 
Readable
 
supporting
 
evidence
 
and/or
 
conceptual
 
logic
 
support
 
are
 
provided
 
in
 
some
 
places.
 
Recommendations/solutions
 
are
 
provided,
 
although
 
some
 
are
 
not
 
necessarily
 
relevant
 
or
 
clear
 
and
 
explanations
 
of 
 
why
 
they
 
may
 
work
 
are
 
relatively
 
weak.
 
Structured
 
into
 
different
 
sections
 
in
 
an
 
essay
 
format
 
with
 
some
 
(but
 
not
 
serious)
 
structural
 
issues;
 
some
 
(but
 
not
 
many)
 
sentence
 
structure,
 
typo,
 
and
 
grammar
 
issues.
 
Each
 
team
 
will
 
share
 
their
 
learning
 
with
 
others
 
in
 
the
 
specific
 
class
 
presentation
 
date
 
as
 
shown
 
below.
 
The
 
presentation
 
is
 
25
 
minutes
 
long,
 
including
 
a
 
5
minute
 
Q&A
 
session.
 
Grading
 
of 
 
the
 
presentation
 
will
 
be
 
focused
 
on
 
a)
 
organization
 
(i.e.,
 
clear,
 
logical
 
and
 
balanced
 
structure,
 
smooth
 
transitions),
 
b)
 
delivery
 
(i.e.,
 
clearly
 
stating
 
the
 
points
 
and
 
providing
 
supporting
 
evidence
 
and
 
reasoning,
 
on
 
time
 
performance,
 
audience
 
rapport,
 
voice,
 
body
 
language,
 
and
 
use
 
of 
 
visual
 
aids),
 
and
 
c)
 
language
 
(i.e.,
 
fluency,
 
accuracy,
 
and
 
pronunciation).
 
To
 
avoid
 
double
 
counting,
 
the
 
presentation
 
grade
 
will
 
mainly
 
focus
 
on
 
presentation.
 
The
 
content
 
is
 
accounted
 
for
 
in
 
the
 
team
 
case
 
report
 
grade.
 
The
 
teams,
 
cases
 
and
 
presentation
 
dates
 
are:
 

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