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Table Of Contents

Searching the Enterprise
Every Day Is a Decision Day
Information as a Corporate Asset
The Information Paradox
Search and Information Retrieval
Search Is a Dialog
Search Has to Be Managed
Why Search Is Important
Enterprise Search Is Difficult
A Day at the Office
There Are 3,245 Results
There Are 9 Results
There Are 230 Results
There Are 400 Results
There Are 425 Results
There Are 390 Results
Language
Summary
Further Reading
Defining User Requirements
Information Seeking Models
Another Search Engine! Why?
User Requirements and User Satisfaction
Climate Surveys
Diaries
Focus Groups
Help Desk Calls
Microsoft Product Description Cards
Personas
Team Meetings
Usability Tests
Use Cases
Analysis
Compliance
Expertise
Induction
Item
Learning
Mobile
Monitor
Product
Task
User Interviews
User Surveys
Search Benchmarking
Search Logs
Stories
User Feedback
Writing the User Requirements Report
Planning for Search
Making a Business Case
Invest in Skills Before Software
Search Support Team
Stakeholder Analysis
Business Impact
Search Owner
Content
Owner
Scope
Document Size and File Formats
Technology
Infrastructure
Disaster Recovery
Security
Performance
Parsing and Tokenising
Stop Words
Stemming and Lemmatization
Dates
Phrases
Processing Pipeline
Building and Managing the Index
Security and ACLs
Query Management
Spell Checking
Retrieval Models
Ranking
Summarization
Document Thumbnails
Search Technology Part 2
Entity Extraction
People Search
Federated Search
Duplicate and Similar Documents
Mobile Search
Faceted Search
Multilingual Search
Search-Based Applications
Semantic Search
Social Search
Text Mining and Sentiment Analysis
The Business of Search
Industry Structure
Dassault
HP
Lexmark
Oracle
Independent Search Vendors
Open Source Search Software
Google and Search Appliances
Microsoft SharePoint
Specialized Search Components
Cloud-Based Search
OEM Applications
Systems Integrators
e-Discovery
Specification and Selection
The Project Teams
Specification Project Team
Selection Project Team
Installation Project Team
Project Programme Office
The Global Dimension
Risk Management
Project Schedule
Writing the Specification
The Story So Far
Content Scope
User Expectations
Information Systems Architecture
IT Partnerships
Internal Development and Support Resources
Security and Identity Management
Federated Search Requirements
People Databases
Project Timetable
Functional Specification
Connectors and APIs
Federated Search User Interfaces
Index Freshness
Filters and Facets
Taxonomy and Metadata Management
Search and System Logs
Questions for the Vendors
Risk Assessment
Project Management Methodology
Upgrade Release Schedule
Supporting a Global Implementation
User Groups
Key Employee Strategy
License and Support Costs
Reference Sites
Training
Building the Vendor Short List
Using a Consultant
Using a Implementation Partner
Open Source Software Procurement
The Best of Both Worlds?
Proof of Concept
Contract Negotiation
Installation and Implementation
Project Management
Customer Responsibilities
Implementation Schedule
Knowledge Transfer
The Show Stoppers
Get Indexing!
User Interface Design
Usability and Accessibility Testing
Disaster Recovery Tests
Metadata Management
Communications Plan
Managing Search
Search Support Team Roles
Search Manager
Search Technology Manager
Search Analytics Manager
Search Information Specialist
Search User Support Manager
Supporting Global Enterprise Search
Creating a Centre of Search Excellence
Search Team Skills
Introduction to Information Retrieval
Indexing
Retrieval and Ranking
User Interaction and Interface Design
Evaluation of IR Systems
Web Search
Help Desk Management
Security and Compliance
Search Liaison Specialists
Reporting Lines
Test Searches
Best Bets
4. Big Data and Text Analytics
5. Business Intelligence and Unified Information Access
6. Mobile Search
7. Cross-Session Search
8. Social Search
9. Federated Search
10. Developments in Information Retrieval
11. Enterprise Search Professionals
12. The Digital Workplace
13. Does ‘enterprise search’ Have a Future?
Critical Success Factors
Resources
Vendor List
Glossary
P. 1
Enterprise Search

Enterprise Search

Ratings: (0)|Views: 1,989|Likes:
Is your organization rapidly accumulating more information than you know how to manage? This book helps you create an enterprise search solution based on more than just technology. Author Martin White shows you how to plan and implement a managed search environment that meets the needs of your business and your employees. Learn why it’s vital to have a dedicated staff manage your search technology and support your users.In one survey, 93% of executives said their organization is losing revenue because they’re not fully able to use the information they collect. With this book, business managers, IT managers, and information professionals can maximize the value of corporate information and data assets.Use 12 critical factors to gauge your organization’s search needsLearn how to make a business case for searchResearch your user requirements and evaluate your current search solutionCreate a support team with technical skills and organizational knowledge to manage your solutionSet quality guidelines for organizational content and metadataGet an overview of open source and commercial search technologyChoose an application based on your requirements, not for its featuresMake mobile and location-independent search part of your solution
Is your organization rapidly accumulating more information than you know how to manage? This book helps you create an enterprise search solution based on more than just technology. Author Martin White shows you how to plan and implement a managed search environment that meets the needs of your business and your employees. Learn why it’s vital to have a dedicated staff manage your search technology and support your users.In one survey, 93% of executives said their organization is losing revenue because they’re not fully able to use the information they collect. With this book, business managers, IT managers, and information professionals can maximize the value of corporate information and data assets.Use 12 critical factors to gauge your organization’s search needsLearn how to make a business case for searchResearch your user requirements and evaluate your current search solutionCreate a support team with technical skills and organizational knowledge to manage your solutionSet quality guidelines for organizational content and metadataGet an overview of open source and commercial search technologyChoose an application based on your requirements, not for its featuresMake mobile and location-independent search part of your solution

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Publish date: Nov 26, 2012
Added to Scribd: Nov 27, 2012
Copyright:Traditional Copyright: All rights reservedISBN:9781449330422
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