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OCR Level 3 Certificate/Diploma for IT Professionals
35
 
Unit 3: Hardware/Equipment and SystemsInstallation
Learning Outcomes
A candidate following a programme of learning leading to this unit will be able to:
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Prepare for, assemble and integrate hardware/equipment and systems products, including:
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Identify configuration options, and their effects, for different hardware systems
o
Integrate different systems, demonstrate an understanding of the criteria to be used,the expected outcomes, the types of problem that could occur and the actions to betaken for different types of problem
o
Install system software to upgrade systems, understand the procedures for maintainingdata integrity, and carry out checks to ensure that software meets operatingspecifications
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Understand the principles of configuration management and change control
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Document strategies for resolving problems and identify methods for ensuring that allinterested parties are informed of actions undertaken
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Understand the principles of configuring the components of an ICT infrastructure
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Customise ICT systems and services, demonstrate an understanding of the criteria to beused when reviewing customisations, the expected outcomes, the types of problem thatcould occur and how to deal with these
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Understand the principles and importance of quality assurance, and how to apply qualityassurance procedures
Links to the Level 4 and 5 for IT Professionals
A course of study leading to this unit will provide the candidate with the underpinning knowledgeand understanding requirements and also the practical skills needed to support the achievement ofthe following NVQ units:
NVQ Unit Level
Develop personal and organisational effectiveness 4Interpersonal and written communication 4Investigating and defining requirements 4Quality management of ICT products and services 4, 5Security of ICT systems 4, 5Software installation and upgrade 4System management 4, 5Technical advice and guidance 4, 5
Entry Restrictions
There are no prohibited combinations of entry.
 
Unit 3: Hardware/equipment and systems installation
36
 
OCR Level 3 Certificate/Diploma for IT Professionals
Unit Content: Hardware/Equipment And Systems Installation
Assessment Objectives Knowledge, Skills and Understanding1 Prepare for Hardware/equipment and systems installation
a Carry out preparations in advance ofinstalling hardware/equipmentUnderstand
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The features that will affect the installationb Justify the installation plan and reportdecisions taken
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Possible problems and possible solutions
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Choice of hardware and configurationsettingsc
Select:
 
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Sources of information and research
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Actions to take
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Understand reasons for location ofequipment (security, power supplies,connection requirements, environmentconsiderations)d
Document
 
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POST results
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strategies for resolving problems andensure all parties are kept informed
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Understand the importance of liaising withusers and others, provision ofcommunication links and sources for helpduring installation, health and safety issuesconsidered, network features, user training
Understand
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Understand consultation and researchevidence
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Understand risk assessment, matchingcompany practices with legal requirementsand stating clearly any discrepancies,equipment requirements and handling needs
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Understand the need to track and coordinateIT operations, especially in regard to normalbusiness operations.
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Appreciate the reasons for a plan for theinstallation and the need to keep records
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Understand Assembling
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Identify the components in the packaging
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Understand the stand alone setting up toensure device is not Dead On Arrival
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Understand the need to integratecomponents. Candidates will providedocumentation showing an explanation and justification, where appropriate, coveringthese points:
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configuration options and their effects foreach component
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integrating different systems
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installing system software to upgrade asystem
 
Unit 3: Hardware/equipment and systems installation
OCR Level 3 Certificate/Diploma for IT Professionals
37
 
Assessment Objectives Knowledge, Skills and Understanding
•
Configuration management
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Change control
Understand
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Choices made for settings to be configuredin the light of latest information
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The effect device had on current system onpower up
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The stages during the installation of thesoftware necessary for the device to function
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Use of plan to configure device, time ofconfiguration described, settings justifiedwith reasons for changes to plan identified,records identifying stages in process
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The provision of a mechanism for acceptingchanges that will be beneficial and rejectingones that may not be
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Recording revisions and the need for backup
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How it permits formal acceptance forchanges
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How it enables changes to take place withminimum disruption, identifies the impact ofany installation
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How everyone affected by the installationcan be involved at all stages
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How planned installation can be proposed,evaluated with the impact on quality of workbeing considered
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How system will exist to notify staff of thedevelopments taking place
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It provides a record of how the installationprogressedThe need for recording decisions made toenable others to see what has happened, whyand when. When and why this may benecessary.
2 Change the configuration of the principle components of an ICT infrastructure
a Change the settings user/group accountsb Change the Shared access rights tofolders/filesc Change the user rightsd Change the file/device locations
Understand
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User/group accounts
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Shared access rights to folders/files
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user rights
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File/device locations
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The necessity for users to be logged off
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The files required by users of the newdevice(s) and access rights
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