Description

EchoSign Solution

MarketTools began researching contract signature automation applications on the Salesforce.com AppExchange. They required a contract signature automation application that had seamless integration with Salesforce.com, credibility and proven results, ease of use, and a clean user interface. In May 2007, MarketTools downloaded EchoSign from the AppExchange and it was implemented in one day. The MarketTools sales force was trained in two (2) separate training sessions by phone. Implementation and training was “incredibly smooth” and “pretty painless.”
Results

With EchoSign, the manual contract signature process is eliminated, both sales and finance have visibility into signed contracts, and the contract signature dashboard reports that many contracts literally have a 1 minute signature cycle. In the past, pockets of the MarketTools sales force have downloaded and used applications from the AppExchange site, however, the EchoSign contract signature automation application is the only application that is used by the entire MarketTools sales force. From a branding perspective, using EchoSign strengthens MarketTools’ positioning as a technology focused research company; and MarketTools has received unsolicited emails from their customers praising the efficiency and ease of the new contract signature process.
"EchoSign does exactly what it promises. Our sales people love it."

— Tom Miller, Director of Sales Operations