olsen3397909

I liked your letter, Allison. I noticed that you mentioned having a problem at the Mazda dealership, but did not say where it was (state, city, or exact name of the dealership). The company might want to know specifics if it decides to look into customer service practices at that specific location. Another small thing: you go between plural and singular a little bit. I think you need to decide if you want to explain this situation as your experience or you and your boyfriend (top of 3rd paragraph ex. WE--plural--found all these behaviors unacceptably rude, particularly when directed at A CUSTOMER--singular-- who is considering such a large purchase.) Otherwise, looks good. Good luck wrapping things up.

hine00975975

Hey Allison your letter looks great! Just a few small suggestions. I believe you are supposed to write out Minesota, Avenue and South along with any other abbreviated words in the headers.... learned this in another class and it looks like the book follows the same. My only other comment is in the first paragraph you talk about being offended by the salespeople. In the next you talk only about one salesperson. If it was just one person who offended you could write for example " he refused to give us the keys..." instead of they. Thats all though... Again great job :)

fitz0307

Hi Allison! I read your letter four times one day and then three times again the next day and I honestly could not find anything that needed to be edited or changed. I thought it was a very well written letter as well as very professional. Jessie