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Complaint Letter

Complaint Letter



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Published by stolt077112

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Published by: stolt077112 on Jan 31, 2009
Copyright:Attribution Non-commercial


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Professional Writing 3562WStephanie StoltzComplaint Letter ParagraphMy complaint letter will be addressed to the Photo Department at Wal-Mart in Richland Center Wisconsin. The purpose will inform the Photo Department of the rude customer service I wasgiven on December 21
2008. I went to make printed copies of a senior picture I had taken for my younger brother to pass out to relatives; however the machines were not working properly. Iwaited ten minutes to make sure that the machine did not just need to warm up. When I went tothe service desk it took over two minutes to get an associates attention and while I wasexplaining what was going on, she rolled her eyes.Strategies I will use in this letter will be writing that is concise, getting the attention of thereader, yet keeping it brief. The tone of the letter will not be aggressive or insulting, rather adisappointed returning customer. I will encourage the Photo Department to be moreunderstanding and helpful to customers who are having machine difficulties, as it is not thecustomers fault. I will also state what I feel needs to be done to solve this problem, to assure thatother customers to not have the experience I had.

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