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Personal and Social Workforce Competencies
The following list of Intrapersonal and Interpersonal competencies were derived from researchstudies of performance competency and leadership in the workplace.
Much of the material that follows comes from Working with Emotional Intelligence by Daniel Goleman (Bantam, 1998).The LIST OF PERSONAL AND SOCIAL COMPETENCIES was derived and adapted from the online article ONDEVELOPING A FRAMEWORK FOR EMOTIONAL COMPETENCY offered by the EIC Consortium.Note: Some traits that appear with a * after the description were added to assist in scoring this self-report instrument.
Directions: Use this list of personal and social competencies for self-reflection.Rate yourself on a five-point scale of how often you demonstrate these traits.5 ALMOST ALWAYS (90-100% of time)4 VERY OFTEN (80-90% of time)3 OFTEN (70 - 80% of time)2 SOMETIMES (40-60% of time)1 SELDOM (0-40% of time)PERSONAL COMPETENCE
 
Self-Awareness:EMOTIONAL AWARENESS: Recognizing one’s emotions and their effects. People with this competence:
1. _____ Know which emotions they are feeling and why2. _____ Realize the links between their feelings and what they think, do, and say3. _____ Recognize how their feelings affect their performance4. _____ Have a guiding awareness of their values and goals
ACCURATE SELF-ASSESSMENT: Knowing one’s strengths and limits. People with this competence are:
5. _____ Aware of their strengths and weaknesses6. _____ Reflective, learning from experience7. _____ Open to candid feedback, new perspectives, continuous learning, and self-development8. _____ Able to show a sense of humor and perspective about themselves
SELF-CONFIDENCE: Sureness about one’s self-worth and capabilities. People with this competence:
9. _____ Present themselves with self-assurance; have "presence"10. _____ Can voice views that are unpopular and go out on a limb for what is right11. _____ Are decisive, able to make sound decisions despite uncertainties and pressures12. _____ Are able to be assertive rather than submissive or aggressive in sharing thoughts, viewpoints* 
SELF-REGULATIONSELF-CONTROL: Managing disruptive emotions and impulses. People with this competence:
1. _____ Manage their impulsive feelings and distressing emotions well2. _____ Stay composed, positive, and unflappable even in trying moments3. _____ Think clearly and stay focused under pressure4. _____ Can recognize, manage and channel anger and strong negative feelings productively *
TRUSTWORTHINESS: Maintaining standards of honesty and integrity. People with this competence:
5. _____ Act ethically and are above reproach6. _____ Build trust through their reliability and authenticity7. _____ Admit their own mistakes and confront unethical actions in others8. _____ Take tough, principled stands even if they are unpopular 
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CONSCIENTIOUSNESS: Taking responsibility for personal performance. People with this competence:
9. _____ Meet commitments and keep promises10. _____ Hold themselves accountable for meeting their objectives11. _____ Are organized and careful in their work 12. _____ Are dependable and reliable in completing tasks *
ADAPTABILITY: Flexibility in handling change. People with this competence:
13. _____ Smoothly handle multiple demands, shifting priorities, and rapid change14. _____ Adapt their responses and tactics to fit fluid circumstances15. _____ Are flexible in how they see events16. _____ See change as an opportunity to improve, grow or adapt successfully *
INNOVATIVENESS: Being comfortable with and open to novel ideas and new information. People with thiscompetence:
17. _____ Seek out fresh ideas from a wide variety of sources18. _____ Entertain original solutions to problems19. _____ Generate new ideas20._____ Take fresh perspectives and risks in their thinking
SELF-MOTIVATION
ACHIEVEMENT DRIVE: Striving to improve or meet a standard of excellence. People with this competence:
1. _____ Are results-oriented, with a high drive to meet their objectives and standards2. _____ Set challenging goals and take calculated risks3. _____ Pursue information to reduce uncertainty and find ways to do better 4. _____ Learn how to improve their performance
COMMITMENT: Aligning with the goals of the group or organization. People with this competence:
5. _____ Readily make personal or group sacrifices to meet a larger organizational goal6. _____ Find a sense of purpose in the larger mission7. _____ Use the group’s core values in making decisions and clarifying choices8. _____ Actively seek out opportunities to fulfill the group’s mission
INITIATIVE: Readiness to act on opportunities. People with this competence:
9. _____ Are ready to seize opportunities10. _____ Pursue goals beyond what’s required or expected of them11. _____ Cut through red tape and bend the rules when necessary to get the job done12. _____ Mobilize others through unusual, enterprising efforts
OPTIMISM: Persistence in pursuing goals despite obstacles and setbacks. People with this competence:
13. _____ Persist in seeking goals despite obstacles and setbacks14. _____ Operate from hope of success rather than fear of failure15. _____ See setbacks as due to manageable circumstance rather than a personal flaw16. _____ Are positive and optimistic rather than negative and pessimistic *
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SOCIAL COMPETENCESocial Awareness
EMPATHY: Sensing others’ feelings and perspective, and taking an active interest in their concerns. People withthis competence:
1. _____ Are attentive to emotional cues and listen well2. _____ Show sensitivity and understand others’ perspectives3. _____ Help out based on understanding other people’s needs and feelings4. _____ Respond with concern, understanding and compassion for others *
SERVICE, HELPING ORIENTATION: Anticipating, recognizing, and meeting others' needs. People with thiscompetence:
5. _____ Understand the needs of others and actively respond to the needs of others *6. _____ Seek ways to increase and add to the happiness and satisfaction of others *7. _____ Gladly offer assistance and help when appropriate8. _____ Understand and accept another person's perspective and personal needs *
DEVELOPING OTHERS: Sensing what others need in order to develop, and bolstering their abilities. People withthis competence:
9. _____ Acknowledge and reward people’s strengths, accomplishments, and development10. _____ Offer useful feedback and identify people’s needs for development11. _____ Mentor, give timely coaching, and offer assignments that challenge and grow a person’s skill12. _____ See and respond to the best in people; openly recognize and reinforce positive characteristics in others *
LEVERAGING DIVERSITY: Cultivating opportunities through diverse people. People with this competence:
13. _____ Respect and relate well to people from varied backgrounds14. _____ Understand diverse worldviews and are sensitive to group differences15. _____ See diversity as opportunity, creating an environment where diverse people can thrive16. _____ Challenge bias and intolerance
POLITICAL AWARENESS: Reading a group’s emotional currents and power relationships. People with thiscompetence:
17. _____ Accurately read key power relationships18. _____ Detect crucial social networks19. _____ Understand the forces that shape views and actions of clients, customers, or competitors20. _____ Accurately read situations and organizational and external realities
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