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Welcome
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1
The Body Shop Values.............................................................................................
1.1
Welcome from The Body Shop Chairman and CEO.................................................................
2.Overview
……………………………………………………………………………………………………2.1
Comment from Jean Paul Agon, CEO , L'Oreal
2.2
Report commentary by The Body Shop Stakeholder Panel
2.3
Who we are
2.4 Governing Values2.5 Our stakeholders2.6 Our Values Strategy2.7 Our community involvement2.8 Stakeholder comment from The Body Shop Head Franchisee in Indonesia2.9 Stakeholder comment from The Body Shop Regional Director for UK/ROI
3
Against Animal Testing............................................................................................
3.1
The Body Shop, our Against Animal Testing Policy and L’Oréal..............................................
3.2
REACH and animal testing.......................................................................................................
3.3
Stakeholder comment from the British Union for the Abolition of Vivisection............................
3.4
100% Vegetarian......................................................................................................................
4
Support Community Trade.......................................................................................
4.1
Celebrating Community Trade with old and new suppliers.......................................................
4.2
Principles and challenges of Community Trade........................................................................
4.3
Stakeholder comment from Divine Chocolate...........................................................................
5
Activate Self-Esteem................................................................................................
5.1
Wise Woman™.........................................................................................................................
5.2
Stakeholder comment from a The Body Shop At Home Consultant.........................................
5.3
Employees................................................................................................................................
5.4
Stakeholder comment from an employee representative..........................................................
6
Defend Human Rights..............................................................................................
6.1
What does Defending Human Rights mean for our suppliers?.................................................
6.2
Stakeholder comment from Oxfam...........................................................................................
6.3
Spray to Change.......................................................................................................................
6.4
Campaign partner comment from MTV Networks International................................................
6.5
Stop Violence in the Home.......................................................................................................
6.6
Campaign partner comment from UNICEF...............................................................................
7
Protect our Planet.....................................................................................................
7.1
Addressing Climate Change.....................................................................................................
7.2
Stakeholder comment from Greenpeace..................................................................................
7.3
Sustainable Ingredients – a campaign for forests, wildlife and decency...................................
7.4
Chemicals.................................................................................................................................
7.5
Packaging – exploring routes to minimal waste........................................................................
8 . Glossary and definitions9
Targets and commitments overview
...................................................................................
10. About this report11. GRI Index12.Archive13.
URS Technical briefing
....................................................................................................
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