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INTRODUCTIONKnowledge Process Outsourcing
The success in outsourcing business process operations has encouraged many firms tostart outsourcing their high-end knowledge work as well. Cost savings, operationalefficiencies, access to a highly talented workforce and improved quality are allunderlying expectations in offshoring high-end processes .The
Knowledge Process Outsourcing
is becoming the high valuable interests of companies for their business strategies and protection of intellectual property rights.Many experts see that, within the next 10 years,
Knowledge Process Outsourcing
will be the big trend in the outsourcing marketplace.
Knowledge Process Outsourcing
involves outsourcing for high-end knowledge work.This includes research and work on intellectual property, equity and finance, analytics,market research and data management, etc.
Knowledge Process Outsourcing
is highly value added processes in which theachievement of goals is highly dependent on the skills, knowledge and experience of the people carrying them out.
Knowledge Process Outsourcing
deals with executing standardized processes, involveshigher-end services which require advanced analytical and technical skills, knowledge process outsourcing involves legal works carried out at law firms like patent documentwriting, global filing, search, trademark search, trademark registration, prior art searches,legal advise on infringements, invalidation search, freedom of use search, etc.Areas with significant potential for 
Knowledge Process Outsourcing
includes pharmaceuticals, biotechnology, data search, integration and management services,financial services, research and analytics, technology research, computer-aidedsimulation and engineering design and professional services, such as business researchand legal services. Offshoring research and development in pharmaceuticals and biotechnology also holds great potential for 
Knowledge Process Outsourcing
.
Knowledge Process Outsourcing
is not an extension of BPO as the premise of aKnowledge Process Outsourcing is to include it into a global delivery team, the requisiteskills that support an organization’s core processes. While
Knowledge ProcessOutsourcing
is driven by the depth of knowledge, experience and judgement; BPOs incontrast are more about size, volume and efficiency, the report states.According to a report by GlobalSourcingNow, the Global
Knowledge ProcessOutsourcing
industry is expected to reach USD 17 billion by 2010. A report byEvalueserve predicts that India will capture more than 70 percent of the Knowledge
 
Process Outsourcing sector by 2010. Apart from India, countries such as Russia, China,the Czech Republic, Ireland, and Israel are also expected to join the
Knowledge ProcessOutsourcing
industry.
Knowledge Process Outsourcing
The evolution and maturity of the Indian BPO sector has given birth to yet another wavein the global outsourcing scene: KPO or Knowledge Process Outsourcing. The success in outsourcing business process operations to India has encouraged many firms to startoutsourcing their high-end knowledge work as well. Cost savings, operationalefficiencies, access to a highly talented workforce and improved quality are allunderlying expectations in offshoring high-end processes to India.
India's intellectual potential
The myth that Indian companies can only provide "software coolies" is soon changing tothe reality of Indian companies being capable of almost anything, even rocket science!India has a large pool of knowledge workers in various sectors ranging from Pharmacy,Medicine, Law, Biotechnology, Education & Training, Engineering, Analytics, Design &Animation, Research & Development, Paralegal Content and even Intelligence services.This talent is soon being discovered and tapped by leading businesses across the globeresulting in the outsourcing of high-end processes to low-wage destinations. HenceKnowledge Process Outsourcing involves offshoring of knowledge intensive business processes that require specialized domain expertise.
The future of KPO
According to a report by GlobalSourcingNow, the Global Knowledge ProcessOutsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD12 billion would be outsourced to India . In addition, the Indian KPO sector is alsoexpected to employ more than 250,000 KPO professionals by 2010, compared with thecurrent figure of 25,000 employees. A report by Evalueserve predicts that India willcapture more than 70 percent of the KPO outsourcing sector by 2010. Apart from India,countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expectedto join the KPO industry.
Comparison of Opportunity in BPO and KPO markets
Low-end outsourcing services have an expected Cumulative Annual Growth Rate(CAGR) of 26% by 2010. In contrast, the global market is poised for an expected CAGR of 46% by 2010. The following figure demonstrates the expected growth in the BPO andKPO markets over the next seven years.
 
 
What high-end services can be outsourced to the IndianKPO sector?
Here are some KPO services that can be outsourced to India :
•
Research & Development
•
Business and Technical Analysis
•
Learning Solutions
•
Animation & Design
•
Business & Market Research
•
Pharmaceuticals and Biotechnology
•
Medical Services
•
Writing & Content Development
•
Legal Services
•
Intellectual Property (IP) Research
•
Data Analytics
•
 Network Management
•
Training & Consultancy
The challenges in KPO
KPO delivers high value to organizations by providing domain-based processes and business expertise rather than just process expertise. These processes demand advancedanalytical and specialized skillof knowledge workers that have domain experience to
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