Professional Documents
Culture Documents
School Zone:
informing, connecting and empowering parents
MediaInnovationProjectFall2012
TABLE OF CONTENTS
Executive Summary ... Introduction . .. BACKGROUND AND RESEARCH I. About Catalyst. II. Audience research...................... III. Personas IV. Business research...................... RECOMMENDATIONS I. Overview II. Editorial content. III. The website... IV. The print newsletter.. V. The email blast... VI. Chicago School Select.. VII. Social media strategy...................... VIII. Business plan..................... 1 2
3 4 7 9
11 12 14 17 20 21 26 27
APPENDICES A. Industry research.... 38 B. Business plan details.. 41 C. Chicago School Select: Whats next? ... 45 The innovation project team... 47 Special thanks. 49
Chicago School Zone is a community of Chicago parents who want to make the best decisions regarding their childrens education. Through our website, web application and newsletter, we aim to inform parents by producing engaging, informative content that serves as a starting point, empowering them to become a community of savvy parents with the tools to more easily navigate the Chicagos public school system.
executive summary
The 2012 fall quarter Media Innovation Project at Northwestern Universitys Medill School of Journalism created a comprehensive editorial and digital strategy and business plan to provide Catalyst Chicago with an effective platform to target Chicago Public School parents. Based on an in-depth research phase we developed a series of key findings related to audience needs, market opportunities and platform effectiveness. Our key findings include: o Parents are busy! o They have particular interest in my school and my child o Parents now understand that they have a choice of school and appreciate having that choice o Parents want tools to help them choose the right school for their child o Parents get most of their CPS information from the CPS website o They want to know more about curriculum in order to help with homework o Parents value an independent source of information about schools o There is a high rate of smartphone usage among parents, even those of modest means o Theres a lot of data about schools available but it is not user friendly o Parents need help distilling dense education issues and making them relevant o They would value an objective, reputable source to help them determine which CPS school is the best fit for their children Our strategy has two primary components: o Chicago School Select: A groundbreaking web application that takes into consideration a parent's unique education values and shows her which school is the best fit for her child. o Chicago School Zone: A multimedia, multiplatform publication for parents that includes a website, a weekly opt-in electronic newsletter and a revamped print newsletter, all intended to inform parents with engaging, informative content.
The success of a student is supported by three pillars: a principal who is held accountable for that success, a teacher who is committed to that success, and, most importantly, a parent who is involved at home. -- Mayor Rahm Emanuel.
introduction
Americas public education system has been the subject of documentaries, books and countless news reports, but it remains a source of confusion for parents around the country. Chicagos public school system is emblematic of the pitfalls that face both parents and students. The city is home to schools of every size, variety and demographic makeup. Many CPS parents feel uninformed and ill-equipped to make decisions about their childrens education. Catalyst Chicago serves a vital role in conveying the importance of education reform as well as its progress and obstacles, but the magazine isnt adequately reaching the parents of 400,000 students in Chicagos public schools. The Innovation Project team sought to determine how best to reach this underserved audience. By using existing data and our own research, we identified the needs and behaviors of our audience and used that information to produce Chicago School Zone, a new brand for a collection of content and products targeting those needs. In addition to the products we developed, we also created a blog called Chicago School Chat, a Facebook page and an accompanying Twitter feed, @ChiSchoolChat. This online presence served as a means of establishing a dialogue with our audience while we worked to develop Chicago School Zone. Read on to learn more about our work, our findings and recommendations, and the facts supporting our conclusions.
cps demographics
White 8.8% Latino 44.1%
AfricanAmerican 41.6%
Source: www.CPS.edu
Building on this very basic understanding of this community, we began to determine parents needs and values. Thanks to the financial support of the Chicago Community Trust, we were able to arrange four professionally moderated focus groups with 28 parents from around the city. We also conducted in-depth interviews with 35 parents, including some who had also participated in the focus groups. These groups represented different socioeconomic strata, educational backgrounds and neighborhoods, but with remarkable consistency, parents relayed similar concerns and experiences. Theyre busy. Theyre concerned about their childrens safety traveling between home and school, and inside the schools. They feel left out of decisions that affect their childrens school lives. But above all else, they want to know whats going on with their child and their school. The motivation for wanting for this information was clear: Parents want their children to be successful. But success means different things to different people. Going to college. Being a productive member of society. Getting a stable job. Being happy. Being a good person.
We found that parents are interested in CPS news on some level. But we concluded that the depth and detail of Catalysts reporting is simply too overwhelming and not focused enough on the day-to-day school experience for a lot of parents. Its not that they dont care, its that the parents are too busy and the information isnt approachable enough for them to dedicate their time to the type of reporting Catalyst provides. We also discovered that most parents had little knowledge of Catalyst, including the In the Know newsletters distributed at schools, and that they relied heavily on CPS for information about their childrens schools. Many parents did express interest in receiving news and updates about CPS from an impartial third party. Parents of all backgrounds and demographics revealed that they rely on the Internet (whether on a computer or smartphone) for news about their childs school and about CPS. While we recognize that parents in the poorest neighborhoods in Chicago dont have regular Internet access, we found that even parents of very modest income levels have access to a computer to home or at work. And we found that smartphones with Internet access are becoming increasingly common, even among parents with low socioeconomic status. Cell phones have become one of the most-used devices for Internet access regardless of age, race, income or education history. Cell phones 95% 94% 86% 67% 88% Desktops 51% 66% 63% 48% 58% Laptops 75% 69% 57% 32% 61% E-readers 18% 23% 16% 11% 18% Tablets 20% 26% 14% 8% 18%
Ages 18-29 Ages 30-49 Ages 50-64 Age 65+ All adults
Cell Phone Use White, Non-Hispanic 87% Black, Non-Hispanic 88% Hispanic (English-and Spanish-speaking) 88% Less than $30,000/year 82% $30,000-$49,999/year 90% $50,000-$74,999 92% $75,000+ 97% No high school diploma 76% High school graduate 85% Some college 91% College+ 94%
Source: Pew Research Center's Internet & American Life Project
Morgan Stanley forecasted in 2010 that worldwide, within the next five years, mobile Internet use would surpass desktop browsing.1 That prediction doesnt look so far off base as we
http://googlewebmastercentral.blogspot.com/2012/11/giving-tablet-users-full-sized-web.html
approach the end of 2012. This year, the Internet research firm comScore predicted that the shift would occur sometime in 2014. In 2007, 400 million people used mobile Internet, compared with about 1.1 billion desktop browsers. In 2012, the numbers have shifted to approximately 1.4 billion mobile users compared with about 1.6 billion desktop users. In 2014, the group projects about 1.9 billion mobile users with 1.7 desktop users. While only a handful of the parents we surveyed rely regularly on print media, they do prefer to receive some information on paper. This is likely a reflection of the fact that people value the convenience of receiving relevant content without having to search for it. What we learned about CPS parents They care more about their childs school/experience than CPS as a whole They want to give their children the best education possible Very few of them are familiar with Catalyst They get a lot of their information directly from CPS An impartial third-party source for CPS news matters to them The vast majority of parents regularly use the Internet
iii. personas
Our next step was to develop personas that would adequately represent a diverse group of people. Our personas would serve as a guide for the development of our overall strategy as well as the actual products and content that we would generate. Personas are a common technique used by companies seeking to build new products. Personas are essentially composites of real people, based on audience research. They are designed to look like real people, with jobs, families, cars and needs. By keeping personas in mind throughout the process, we were able to generate ideas that would be practical for the real world. We examined the demographics and psychographics of the parents from the focus groups and our interviews and created three personas that reflect their characteristics and values. The parents of CPS students are as diverse as Chicago itself, meaning that we would have to develop personas that represent a broad spectrum of characteristics. The majority of our respondents were female, and thats reflected in the personas we created, with two of the three being women. Race was another important consideration. CPS parents are a diverse group and we also wanted our personas to serve as a cross section of that population. We created identities to represent the three largest racial groups of CPS students: white, Latino and African American. Meet Brianna Powell, Cathy Walsh and Jonny Espinoza.
BRIANNA POWELL
Age: 46 Neighborhood: South Shore Education: Associate degree Occupation: Human Resources Household Income: $60,000 Family: two boys, 8 and 16 years old. Ex-husband, Chris, is an IT professional. Concerns: Safety, varying grade scales Engagement with schools (1-10): 7 Media consumption: Gets her news online and on TV. Regularly uses her smartphone for news, Facebook and texting. Relies on CPS.edu for school info. I want my children to be good thinkers. I think testing gets them away from that, and Id like CPS to care more about that.
CATHY WALSH
Age: 33 Neighborhood: Buena Park Education: BA, MA Occupation: Homemaker Household Income: $160,000 Family: 2 girls, 2 and 6 years old Concerns: Safety, emphasis on testing Engagement with schools (1-10): 8 Media consumption: Regularly uses her computer and smartphone for news. Also listens to podcasts and is active on CPSobsessed.com. Uses Facebook and Twitter daily. I feel like people send their kids to private schools in the city because theres not a better option. If we create really good, vibrant schools, we could help the whole community.
Walgreens Parent resource classifieds (Nannies, Birthday party supplies, etc) Bank of America Target Dominicks Jewel-Osco
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recommendations
i. overview
Parents clearly indicated their need for a reliable third-party source of information pertaining to their childrens schools. They also revealed that they regularly rely on online resources to learn and make decisions about their childrens educations. Parents also suggested that they like to receive some information on paper, meaning that Catalysts newsletter could continue to serve a role in conveying relevant content. We recommend the creation of a new brand, Chicago School Zone, which would provide the following products: 1. A website, www.chicagoschoolzone.com, providing regularly updated content of interest to parents. 2. A revamped parent newsletter, to be printed in color (the current newsletter does not have full color) and distributed three times per year once more than the current newsletter. The additional edition would be a back-to-school issue in August. 3. An opt-in email blast (newsletter) distributed once per month. 4. Chicago School Select, a Web application that helps parents choose a public school. The mission statement for the brand is: Chicago School Zone is a community of Chicago parents who want to make the best decisions regarding their children's education. Through our website, web application and revamped newsletter, we aim to inform parents by producing engaging, informative content. This content serves as a springboard empowering parents to become a community of savvy leaders with the tools to more easily navigate the Chicago public school system. The products will cross-promote each other and be reinforced by a social-media strategy. For example, a parent reading the newsletter will now be referred to the website, where he or she will be able to use the school choice app. From there, they may visit the Chicago School Zone Twitter feed, decide to follow, and then connect with other parents. This brings things full circle and allows for maximum awareness and usage of all facets of Chicago School Zone.
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Repurposing content
Creating an entirely new editorial product seems an expensive proposition, but the editorial content for Chicago School Zone doesnt have to be entirely new. Nearly all of the articles that appear in Catalyst In Depth or its website could be repurposed for Chicago School Zone.
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Since Chicago School Zone is intended for parents rather than policy fanatics, some of the stories that appear in Catalyst and its website need to be edited to be appropriate for the audience. For instance, in the most recent issue of Catalyst (falls Factory Model issue) there are four articles including the By the numbers a regular feature rounding up statistics related to the issues topic. Two of the four are already written appropriately for parents. Another two are a few edits away from fitting the audience. Parents need stories to be contextualized in a way they can relate to. As it stands, Catalyst stories traditionally use three types of main characters: teachers (Ms. Delany is doing X), principals or schools (the Park School is doing X) or governmental or executive administration (CEO Stevens and Mayor Smith are doing X). Parents need stories based on a different list of characters the ones they encounter everyday: students, teachers, principals and schools and the parents themselves. Web content from the Catalyst website can be repurposed in exactly the same way. Much of the daily news feed, Catalyst Notebook, can be reprinted on Chicago School Zone.
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http://googlewebmastercentral.blogspot.com/2012/11/giving-tablet-users-full-sized-web.html http://www.business2community.com/online-marketing/ask-an-seo-expert-responsive-webdesign-0317674
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Advertisingspace Tagline:relatesbrandto audience ChicagoSchoolZonelogo: reminiscentofChicagoflag; eyecatching,recognizable Searchbar:bringsuprelevant informationfromthewebsite Navigationbar:Signupforeblast, schoolchoiceapp,aboutpage, contactpage,advertiserpage
Editorialpillars:keytopicsthatare consistentineveryissue.
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Resourcessection
Advertisementspace
Heres what the website would look like on a typical smartphone screen. Homepage:320x480pixels,thesizeoftheaverage smartphonedisplay
Navigationbarischangedtoadropdownmenu
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Our email blast is formatted consistently with the website and print newsletter giving the overall Chicago School Zone brand a relatively uniform structure and appearance. Once again, the top story is the largest story with a photograph sized to take up the same space as two of the smaller stories below it. Keeping in mind that the entire email blast likely cant be viewed in an email window without the user scrolling down, its critical to ensure that the top story is engaging and has mass appeal. This is why we selected Joe Uchills Everyday Math tutorial for our April 2013 newsletter. We thought this piece would catch the eye of more parents than any of the other stories included in the email blast. Below that story are three others that we think would interest parents. We selected Elise Menakers video because we wanted to maximize our interactive content online; its much easier to play a video within an email blast than it is to link to one via the print publication. The email blast also makes use of links in its navigation bar. Parents can easily find chicagoschoolzone.com, the Chicago School Select web app and Facebook and Twitter profiles for the publication.
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3) What matters to you: This screen displays all possible schools and provides the user with the option to choose up to three of what we called values in order to rank the list. As the user checks values, the list is instantly shuffled to display the highest-ranked ones at the top. The user has an option to click an individual school to research it further, or to compare up to three schools side by side.. 4) Compare schools: If a user decides to compare schools, this screen does so via a system of up to five stars representing how highly the school ranks for each of the what matters to you data points. Users have the option to return to the previous screen to rank more schools or to click on an individual school to research it further. 5) School details: This screen, which can be accessed directly from screens 1, 3 and 4, provides details on an individual school, including an address, map and contact information, as well as metrics such as: testing performance, misconduct rates, class sizes, demographics and contact information. On the next three pages, youll find images of these five screens.
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4) COMPARE SCHOOLS
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5) SCHOOL DETAILS
What we have produced is just a demo, relying on JavaScript code in the browser to show how the app would work if it were fully developed with a functional back-end database including every Chicago elementary and high school. At this point, the address lookup is not functional, and there are many additional features we would like to incorporate. See Appendix C for details on the features of Chicago School Select.
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There is a minimal cost increase to make this piece more dynamic and of course more attractive for parents through design and content and of course more attractive for any possible partner in advertising. Justin Botos, Aspen Printing Services
Revenue for our recommendations will come from three sources: 1. Advertising 2. Sponsorship 3. Donor funding
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budget projection
We plotted our projected costs and revenue over a four year period. Our projection indicates that by year four we will achieve profitability. The overall investment for initial production costs and budget deficits for years 1-3 is: $238,861. Please reference Appendix B for a detailed breakdown of all costs and expenses.
FourYearCostandRevenueProjection
$140,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 Costs Revenue Year1 $83,148 $51,400 Year2 $91,283 $66,857 Year3 $103,137 $90,690 Year4 $116,410 $117,664
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Yearly operating expenses remain relatively constant from year to year. Because federal regulations governing advertising revenue for nonprofit publications are not entirely clear, we have conservatively treated advertising as taxable income and included a 34 percent federal tax on ad revenues after commissions. We also project a 15 percent average commission for all advertising. The advertising commission and tax expenses become a greater portion of annual expenses as revenue increases.
Year1Expenses
Taxesonadsales 15%
Year4Expenses
Website* 43%
*includesnew producer/reporter
Printnewsletter 12%
Planning for the future Over time, wed like to put the printed publication in the hands of every Chicago parent. With new digital revenue sources and a shorter, more colorful and advertising-friendly publication, we believe Catalyst can generate profits to pay for increased printing and distribution costs of expanding the footprint of the parent newsletter. Based on our projections, Chicago School Zones annual budget will be able to support this goal within four years.
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Our goal is to make this expansion an organic process. Increasing the printed products distribution will be done incrementally to match the incoming revenue in excess of operating costs. In short all profits over operating expenses will be earmarked for expanding the physical distribution of the printed product. The current model produces 90,000 printed editions of In the Know twice a year. The existing printed publications production, printing and distribution costs are being met by donor funding. Our plan to expand the publication to three times a year will not place an increased burden on donor funding, and can be done with minimal increase in overhead.
cost analysis
There are substantial start-up costs related to the development of the Chicago School Zone website and school choice application. There are also additional costs related to the yearly operation of all proposals. Our business proposal recognizes these costs. We have made our best effort to mitigate them, while maximizing the community presence of our products and the quality of information we provide. Website development and maintenance According to cost estimates based on industry research, we estimate: One-time, year one website development costs = $30,000. Annual website operating expenses = $6,800
For a detailed breakdown of website production and maintenance costs please refer to Appendix B. Chicago School Select development and maintenance According to cost estimates based on industry research, we estimate: One-time, year one app development costs = $140,000 Annual website operating expenses = $6,500
For a detailed breakdown of website production and maintenance costs please refer to Appendix B. Social media The social media plan will be operated by a single, unpaid intern. The intern will be responsible for updating Facebook, Twitter and Pinterest. There is no production or operating cost associated with the social media plan.
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Printing According to a cost projection analysis by Aspen Printing Services, the proposed two-page Chicago School Zone publication, produced in color three times a year at 101,000 copies, will add $777 in annual printing costs. For a detailed breakdown of printing costs and estimates please reference Appendix B. Distribution Current distribution costs are $6/school for 270 schools. This is a total cost of $1,620 per issue, for a total cost of $3,240 per year. We will project an equivalent distribution cost for the additional back-to-school issue to be published in August. We recommend using the existing distribution network, and project Chicago School Zones annual distribution costs to be $4,860 for a total annual cost increase of $1,620. Staff We estimated that the additional workload of producing and updating content for the website, the weekly emailed newsletters, and the three issues per year of the printed publication can be accomplished by one additional editorial staff member: A reporter/producer responsible for the parent publication, collaborating with the community editor and the existing reporters. The salary for this position is budgeted at $36,000/year. We also anticipated a benefits package at 25 percent of base pay, and a 3 percent annual pay raise. These assumptions are reflected in the annual operating expense budget. For each year, we included expenses for freelancers to update the data for Chicago School Select on a quarterly basis and an outside contractor to make technical enhancements to the website. Additional costs Two additional costs must be accounted for: Advertising agency commission rates and taxable income. The median national rate for advertising agency commissions is 15 percent. The Illinois state business income tax rate is 7 percent rate. According to the IRS, however, this rate can be offset as a deduction from the federal business income tax rate. According to the IRS federal business income tax schedule, advertising revenue from Chicago School Zone will be taxed at a rate of 25 percent initially, and at 34 percent once total revenue exceeds a $75,000 threshold. We used the 34 percent rate for all years in our projections. Please reference Appendix B for the IRS corporate business tax schedule.
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revenue
The overall objective of our advertising plan is to fund the proposed digital media projects and produce a revenue stream that can be used to expand the distribution of the printed publication. Rationale Our plan is to incorporate advertising space into the Chicago School Zone website and opt-in email newsletter. We will also feature sponsorship space on the printed publication. The proposed pricing schedule was created based on a synthesis of current proposed rates by Catalyst and a comparative analysis of a publication in the Chicago market with a similar audience, editorial focus, and audience size Chicago Parent. Key figures for Chicago Parent include: Rate base: 115,000 Opt-in email newsletter distribution: 10,000
Key figures for Catalyst and In the Know include: In the Know printed copies: 90,000 Catalyst e-alert distribution: 6,000
Analyzing advertising rates in Chicago Parent is important because it provides available metric by which to establish reasonable rates based on the editorial content and market size. It also will make advertising within Chicago School Zone products more competitive if the price point is below that of its primary market competition. Considerations While tax lawyers interpret federal regulations differently, our projections assume advertising revenue will be taxable according to the IRS rules on unrelated business income related to Section 501 (C)(3) organizations. Revenue estimates will be calculated based on a distribution model of 10,000 opt-in email newsletter subscribers in the first year, increasing to 32,500 by year four. Rates can be increased to maintain a baseline CPM commensurate with an increase in audience size for the newsletter. Pricing metrics Two methods for pricing advertising space on digital media: 1. CPM: Cost per thousand impressions. Price rate dependent on number of times a page is loaded during visits to site. 2. Purchasing space on digital products at a flat, monthly rate.
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Website advertising projection The Chicago School Zone website will begin selling ads based on a monthly schedule. As website traffic increases, we suggest transitioning to a CPM rate that matches the Chicago market value of digital products with similar traffic and editorial content. Our advertising revenue projection is based on the assumption that 50 percent of ad space will be sold the first year, and increase by an annual rate of 5 percent, achieving 65 percent of ad space sold by year four. Based on these calculations, we project: Chicago School Zone website advertising revenue for year one = $11,700 Chicago School Zone website advertising revenue for year four = $15,210 Website advertising schedule Top banner 725x90 (1): $750/month to appear on all pages or $500/month to appear on home page. Price will convert to CPM once cost per thousand reaches $25 CPM. Middle boxes 178x132 (2): $300/month for home page. Price will convert to CPM once cost per thousand reaches $20 CPM. Bottom banner 310x132 (1): $600/month to appear on all pages or $300/month to appear on home page. Price will convert to CPM once cost per thousand reaches $20 CPM. Advertising on school choice app widget (1): We will also advertisers the option of attaching an advertisement to the widget of the school choice application @ $260/week. This will be the most heavily trafficked portion of the website during periods when families are making school choices, making it a valuable commodity for potential advertisers. Email newsletter advertising projection The Chicago School Zone email newsletter will feature advertising space. Initial rates are calculated based on an estimated distribution of 10,000 newsletters. The email newsletter will be distributed weekly, but advertising will be charged on a monthly basis We include a price per customer (PPC) calculation. The PPC will be used as a set price point from which to project an increase in charged advertising rates as audience size increases. We predict a 75 percent annual growth rate of email newsletter subscribers over the initial baseline of 10,000. The growth in audience size increases the potential for advertising revenue proportional to our established PPC.
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Based on our pricing schedule and anticipated rate of audience growth we predict: Email newsletter advertising revenue year one = $20,940 Email newsletter advertising revenue year four = $81,666 Email newsletter advertising schedule Featured ad 130x260 (1): On top of page. $250/issue. ($0.025 PPC) Tile 130x130 (4): $210/issue. ($0.021 PPC) Coupon 300x 250 (1-4): $300/issue. ($0.030 PPC) We also provide the option to include the coupon on the website as well for a total price of $500. These rates are equivalent, and slightly cheaper, than the Chicago Parent opt-in emailed newsletter which is distributed to 10,000+ subscribers. Printed publication advertising projection The Chicago School Zone printed publication will offer a space for advertised sponsorship and a space for a coupon. We suggest a starting rate of $2,000 for a 1/8 page sponsorship block. This is based on equivalent market value of a 1/8 page ad with a rate base of 100,000. The coupon will be sold at a flat rate of $2,000/issue -- the equivalent rate of a 1/8 page advertisement for a rate base of 100,000. Chicago School Zone printed publication annual advertising revenue = $12,000 Market characteristics and potential customers A synthesis of the demographics of parent magazines throughout the U.S. market leads to several conclusions regarding the likely advertising demographic of the Chicago School Zone audience. Key findings include: Approximately 80 percent female. Approximately 80 percent under age 44. Approximately 97 percent are primary family spenders
While the Chicago School Zone printed publication will target primarily low-income, underrepresented parents and schools, the Chicago School Zone website and email newsletter will reach parents of all demographics and income levels within the Chicago market. A key finding analyzing existing publications is that our likely audience is likely to be dominated by women with children who are primary purchasers for their households. In addition, local businesses such as Walgreens have demonstrated a desire to support CPS. In October Walgreens began a pilot program to provide parents with a Balance Rewards card
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with 25,000 points, worth the equivalent of $25 in Walgreens in-store purchases, when they pick up their students report cards and participate in parent-teacher conferences during report card pick-up days. The program will begin in fall 2012 with 70 schools across the city that have historically struggled to engage parents. We suggest the following list of potential advertisers: Walgreens Dominicks Target Jewel-Osco IKEA Field Museum MOSI Chicago Bears Barnes & Noble
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Memberships Memberships are another potential revenue source. Chicago School Zone could consider establishing membership fees, or the existence of the new parent product could drive additional memberships for Catalyst. There is no additional expense incurred with offering memberships, or by potentially listing members on the website. We have not factored in membership revenue in the development of our profitability projections. Though Catalyst already employs a variation of the membership model, there is room for growth by incentivizing the idea of becoming a member. Catalyst could structure its membership model after that of WBEZ. Patrons of WBEZ who subscribe as members are offered certain benefits, such as discounted meals with local dining partners. Their member page includes a list of participating sponsors and a search function that allows users to find membership deals near them. Grants and donor funding There are sources for grants and private funding that could provide the initial investment required to implement all recommendations. Here are some foundations that have funded projects related to school reform: The Grand Victoria Foundation: Funds nonprofit organizations that aim to improve educational opportunities for children. Lumina Foundation: Strives to close the education attainment gap among minority groups and ultimately increase the higher education attainment level in the U.S. to 60 percent by the year 2025. Lumina tries to take a proactive stance against this issue by increasing the awareness of the public in regards to the benefits of receiving higher education, and bettering student access to and preparation for college. Annenberg Foundation: Supports nonprofit organizations that provide influential programs and services. They have an interest in organizations that aim to provide services to economically disadvantaged communities. Bill & Melinda Gates Foundation: Their mission is to improve education so that all young people have the opportunity to reach their full potential. They seek to ensure that all students graduate from high school ready for college and a career.
Discussion There are significant costs inherent in developing and operating the recommended editorial and digital products. Most significant are the one-time production costs of the digital products that only affect the year one budget. The combined investment required is $238,861. According to our projections, advertising revenue will lead to profitability during the fourth year. The investment required for start-up costs and budget deficits for years 1-3 will be met by a combined program of grants, donor funding, memberships and events.
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Based on our advertising schedule, additional yearly operating expenses will be covered by advertising revenue within four years. Our recommendations provide strategies to best reach the target audience of parents with useful and dynamic tools and. Despite the initial investment required, our business plan provides a road map to profitability within four years, while enabling Catalyst to maintain reach and engage CPS parents and meet their needs. Our proposals should also allow for increasing distribution of the printed publication over time putting information in the hands of more parents.
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appendices
appendix a: industry research
chicago parent publication market
Here are some other competitors for parents time and attention, and for advertising from those wanting to reach those parents. Chicago Parent: A print magazine focused on parents with an online presence as well as an optin weekly electronic newsletter. The rate base and editorial content of Chicago Parent are a close analogy to a potential Catalyst parent media product. An analysis of Chicago Parent media platforms and advertising rate schedules are a valuable tool in scaling the advertising rates and the digital presence of a Catalyst product to match the market. Rate base: 115,000 90 percent female 80 percent under age 44 64 percent some college AHI: $72,000 63 percent currently working full- or part-time 61 percent spend more than 30 minutes with each issue 97 percent are primary shoppers for their families
Chicago School GPS: A paid consulting service, started by three moms, to help parents identify a high school best suited for their child and situation, and to help guide the parent through the application process. This service indicates a market need for helping parents research their childs school and make an informed choice about school selection. Chicago School GPS mission statement: We can help you navigate the confusing school search process to find the best suited public and/or private schools in the Chicago area for your child. From pre-school through high school, school choices in Chicago are an ever-changing landscape and we continually explore all options to guide you to your school destination. Use the expertise and experience of Chicago School GPS to make your school search journey an easier one. Neighborhood Parents Network: Online community to connect parents to share information. Users are required to purchase a monthly membership which permits access to all of the sites services, including information about public, private and parochial schools. 6,000 users. Membership $45/year
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Stand for Children Illinois: A policy advocacy group focused on Illinois education. Their mission is to ensure that all children, regardless of their background, graduate from high school prepared for, and with access to, a college education. This group is primarily focused on policy and political change and a more macro-level focus on education. They are financed by donations. CPS Obsessed: A free blog and online resource designed for CPS parents and created by a parent. The site features data on CPS schools, and school enrollment information. Other area media outlets: Chicago Tribune Chicago Sun-Times WGN Fox Chicago WFLD NBC 5 Chicago ABC 7 Chicago
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All unrelated business profits are taxable, including profits from advertising sales. The UBI tax law distinguishes between advertising, which involves the promotion of goods and services (UBIT applies), and donor recognition, which involves a mere acknowledgement of a donor's support (UBIT does not apply). We understand that some nonprofit publishers have managed to avoid taxation through tactics such as: soliciting sponsorships rather than advertisements; being careful to avoid overly promotional messages in the advertisements; or pursuing on advertisers that can be deemed related to the mission of the publication. For our business plan, we chose to include an assumption that taxes will be due on advertising income after commissions are deducted.
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2. Features The site is anticipated to have the following features: Search for schools School search results page Filter schools by select criteria Compare schools Detail pages for each school Contact School Choice Professional fees (estimate): $140,000 $170,000
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App maintenance: Data updates: - Hire freelancer for ~$25-$40/hour - Update data quarterly, 1 40-hour week each quarter Hosting fees per year: - $2,500 ANNUAL APP MAINTENANCE COSTS = $6,500 $8,900
3) printing costs
Current pricing schedule for In the Knowprovided by Aspen Printing Services:
2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish
Quantity 2 over 2 Black + PMS 185 Price per Piece 4 / 4 Full color Printing Price per Piece
80,000
$4,400.00 $0.055 $5,120.00 $0.064
101,100
$5,358.30 $0.053 $5,964.00 $0.059
125,000
$6,500.00 $0.052 $7,000.00 $0.056
150,000
$7,650.00 $0.051 $7,950.00 $0.053
Quote provided by Aspen Printing Services for the proposed two-page Chicago School Zone publication:
2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish 2 versions / estimated 30,000 are Spanish
2page8.5x11
Quantity 2 over 2 Black + PMS 185 Price per Piece 4 / 4 Full color Printing Price per Piece
80,000
$2,687.00 $0.03 $3,421.00 $0.04
101,100
$3,222.30 $0.03 $3,831.00 $0.04
125,000
$3,856.00 $0.03 $4,367.00 $0.03
150,000
$4,494.00 $0.03 $4,810.00 $0.03
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Startup
$30,240 $140,000
Year1
$51,800 $16,239 $6,500 $7,710 $10,923 $93,172 $13,956
Year2
$53,150 $16,239 $6,500 $10,029 $14,207 $100,125 $13,956
Year3
$54,541 $16,239 $6,500 $13,604 $19,272 $110,155 $13,956
Year4
$55,973 $16,239 $6,500 $17,650 $25,004 $121,365 $13,956
INCREMENTALEXPENSES
$79,216
$11,700 $20,940 $12,000 $6,760
$86,169
$12,870 $34,551 $12,000 $7,436
$96,199 $107,409
$14,040 $56,538 $12,000 $8,112 $77,087 $15,210 $81,666 $12,000 $8,788 $100,014
REVENUE
Website Emailnewsletter Printnewsletter ChicagoSchoolSelectapp
TOTAL
Revenuesubjecttotax
$51,400
$43,690
$66,857
$56,828
$90,690 $117,664
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Startup
$140,000
Year1
$2,500 $4,000
Year2
$2,500 $4,000
Year3
$2,500 $4,000
Year4
$2,500 $4,000
TOTALEXPENSES
$140,000
$6,500
$6,500
$6,500 $6,500
REVENUES
Schoolchoiceappadvertising $6,760 $7,436 $8,112 $8,788
TOTALREVENUES
$6,760
$7,436
$8,112 $8,788
Startup
Year1
Year2
Year3
Year4
$30,240
$5,600 $45,000 $1,200 $51,800 $11,379 $4,860 $16,239 $10,716 $3,240 $13,956 $2,283
$5,600 $46,350 $1,200 $53,150 $11,379 $4,860 $16,239 $10,716 $3,240 $13,956 $2,283 $69,389
$5,600 $47,741 $1,200 $54,541 $11,379 $4,860 $16,239 $10,716 $3,240 $13,956 $2,283 $70,780
$5,600 $49,173 $1,200 $55,973 $11,379 $4,860 $16,239 $10,716 $3,240 $13,956 $2,283 $72,212
PRINTNEWSLETTER
Printing100,000copies Distribution Totalprojectedprinting&distribution Currentprintingcosts Currentdistributioncosts Totalcurrentprinting&distribution Incrementalprinting&distribution TOTALEXPENSES $30,240
$68,039
INCREMENTALEXPENSES
$54,083
$55,433
$56,824 $58,256
REVENUES
WEBSITE
$4,500 $3,600 $3,600 $11,700 $1,500 $5,040 $14,400 $20,940 $6,000 $6,000 $12,000
$4,950 $3,960 $3,960 $12,870 $2,475 $8,316 $23,760 $34,551 $6,000 $6,000 $12,000
$5,400 $4,320 $4,320 $14,040 $4,050 $13,608 $38,880 $56,538 $6,000 $6,000 $12,000
$5,850 $4,680 $4,680 $15,210 $5,850 $19,656 $56,160 $81,666 $6,000 $6,000 $12,000
EMAILNEWSLETTER
Featuredad Tilead Couponad TOTALEMAILNEWSLETTER
PRINTNEWSLETTER
Sponsorship Couponads TOTALPRINTNEWSLETTER
TOTALREVENUE
$44,640
$59,421
$82,578 $108,876
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4. Let parents see each schools academic performance for children like theirs
Rather than look at academic performance data for all students in a school, many parents might like to see data for children having certain characteristics. For instance, a parent might like to see test score trends for boys, or girls, or African-American students, those for whom English is a second language, or those with learning disabilities. This data is collected and reported by the
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schools; we think it is desirable to incorporate it into the application so parents can choose schools based on it.
8. Ad Serving
This could entail building space on current screens for banner/splash ads or providing sponsorship and co-branding opportunities. More details on the possible revenue stream from this functionality is covered in the business section.
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Rachel MacDonald Rachel is in the interactive concentration at Medill after completing her undergraduate studies at Grand Valley State University. She was a contributing writer for KHLOE Magazine and an intern at Revue Magazine before attending Northwestern University. She has had a creative nonfiction piece published by Fishladder: A Student Journal of Art and Writing, and built and managed a website for her undergraduate sports team. She is interested in pursuing a career in public relations after graduation. Alyssa Samson Alyssa grew up in the bustling suburb of Aurora, Colorado. Last year, she graduated from the University of Denver with a BA in Journalism and a minor in Geology. She is interested in pursuing a career in science journalism. Nolan Peterson Nolan is a former USAF special operations pilot. He graduated from the U.S. Air Force Academy in 2004, and has a master's degree from Middlebury College earned while studying at the Sorbonne in Paris, France as a Gerhart Fellow. He has been to all seven continents on adventures from running a marathon in Antarctica, to swimming the Hellespont and climbing mountains in the Himalayas. Katie Dzwierzynski Katie is an MSJ candidate at Northwestern's Medill School and a 2011 graduate of the University of South Carolina with a B.A. in English. She is an avid sports fan and covers the South Carolina Gamecocks for the Aerys Sports online network. In her free time, Katie also enjoys baking, reading and tweeting. Lacy Schley Lacy is a native of Richmond, Va. and graduated from Randolph-Macon College in 2011, with a B.A. in Psychology. Her concentrations at Medill include both health and science reporting and magazine. Joe Uchill Joe is a graduate of Boston College and an all-around okay guy. Nick Przybyciel Nick is a masters degree candidate at Northwestern Universitys Medill School, focusing on interactive publishing and business journalism. His experience includes eight years in the Air Force as well as public relations. Carly Syms Carly is an MSJ candidate at Northwestern University and graduated from the University of Wisconsin-Madison with a B.A. in Communications and Political Science. She is the author of three young adult novels, including Amazon bestseller Cinderella in Cleats.
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special thanks
The Chicago Community Trust (especially Ngoan Le and Vivian Vahlberg) The Community News Matters program (funded by the Chicago Community Trust, the John S. and James L. Knight Foundation, John D. and Catherine T. MacArthur Foundation, the Robert R. McCormick Foundation, the Richard H. Driehaus Foundation and the Woods Fund of Chicago) Linda Lenz and the staff of Catalyst Chicago The team at Survey Center Focus Patricia De Biasi Kurt Cooney (Kelvyn Park High School) Joe Sanchez (Barrington High School) Kate Proto (CICS) Director Andrew Parker (CICS Prairie) Lance Hassan (PTSO) Phoenix Military Academy Walter Payton College Prep Jeanne Marie Olson and the Apples 2 Apples research project team at Illinois Raise Your Hand Julie Woestehoff (Parents United for Responsible Education [PURE]) Ellen Schumer (Community Organizing and Family Issues [COFI]) Sarah Cobb, Jay Annadurai and Lee Haas (Neighborhood Parents Network [NPN]) Mary McClelland (Stand for Children Illinois) Joanna Brown (Logan Square Neighborhood Association) Industry experts who visited us: Evan Smith (Texas Tribune) Tim Landon (Wrapports) Bill McDowell (Marketing & Technology Group) Medill faculty: Richard Alvarez, Stephanie Edgerly, Judy Franks, Jeremy Gilbert, Darnell Little, Andrew Skwish, Patti Wolter, Owen Youngman
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