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YouSendIt Case Study: Burr and Forman

YouSendIt Case Study: Burr and Forman

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Published by Hightail
By deploying YouSendit for Business, Burr & Forman dramatically improved IT and business productivity,security and reduced costs. YouSendit for Business is easy to install
and maintain, boosting IT productivity. It’s also very easy to use, requiring zero training for new users, and increasing the productivity of the firm’s 500 employees who are able to get more done, faster. Michel estimates
that YouSendit for Business saves the law firm more than $160,000 per year. In addition to boosting IT and business productivity, YouSendit for Business significantly
improves security by enforcing blacklists so content is shared with appropriate recipients, file expiry policies, VRI, tracking and return receipts.
By deploying YouSendit for Business, Burr & Forman dramatically improved IT and business productivity,security and reduced costs. YouSendit for Business is easy to install
and maintain, boosting IT productivity. It’s also very easy to use, requiring zero training for new users, and increasing the productivity of the firm’s 500 employees who are able to get more done, faster. Michel estimates
that YouSendit for Business saves the law firm more than $160,000 per year. In addition to boosting IT and business productivity, YouSendit for Business significantly
improves security by enforcing blacklists so content is shared with appropriate recipients, file expiry policies, VRI, tracking and return receipts.

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Published by: Hightail on Dec 14, 2012
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03/03/2014

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1919 S.Bascom Avenue3rd FloorCampbell, CA 95008www.yousendit.com/business1.866.558.7363
 
Burr & Forman LLP:Law Firm
Burr & Forman dramatically increasesbusiness productivity and eliminatescosts with YouSendIt or Business
Situation and ChallengeS
In the document-intensive legal world, lawyers constant-ly search or ways to better collaborate with clients,partners and co-counsel. Large les and documents suchas legal bries, depositions, exhibits and media are sharedon a daily basis. In addition, access to this inormationmust be available anywhere, anytime. Managing thismission-critical content eciently—and securely—is amajor challenge.Burr & Forman LLP is a century old, ull-service law rmwith more than 500 employees at eight oces in Alabama,Florida, Georgia, Mississippi and Tennessee. The rmoers a wide range o business and litigation services todiverse clients with a variety o local, national and inter-national interests. Attorneys and paralegals at Burr & Forman ormerly sentlarge les, upwards o 30 at a time, to clients, witnessesand other attorneys. But mail servers, unable to han-dle the requests, would simply bounce back large les.Frustrated employees also relied heavily on IT to use FTPservers or large le transers, as well as or electronicdata discovery and litigation support. The process chal-lenged the IT team to ensure the security o sensitive andcondential case data, a serious concern or a law rm. As these limitations mounted the rm looked or acontent sharing solution that would simpliy sending andreceiving large les and provide a secure and easy-to-usealternative to FTP and conventional email attachements. Ater evaluating several alternatives, including RepliWeb, Accellion and Dropbox, YouSendit or Business was theclear winner.
the problem
Firm needed an ecient, cost-eective way to sendand share large digital lesExisting le transer solutions were dicult to useand not secure, rustrating users and ITFTP drained IT resourcesNeeded to support a growing mobile workorceThe solution
YouSendit for buSineSS bY YouSendit
YouSendit or Business Microsot Outlook PluginYouSendit or Business Microsot SharePoint PluginIntegration with Active DirectoryYouSendit or Business mobile apps or iPad, iPhoneand Android devices
reSult
 
Enhanced ability to collaborate between clientsand attorneys 
Increased employee and IT productivity 
Rapid deployment and seamless integration withexisting IT workfows 
Enhanced security and policy management 
 Active adoption o content sharing using mobiledevices
Page 1
 
prior SolutionS were Slow, CoStlYand ineffiCient
Prior to deploying YouSendit or Business, large les wereshared back and orth either as email attachments orthrough Microsot FTP Service, a ree, but cumbersomele sharing solution. Both solutions were inadequate orBurr & Forman.When it became clear that email was no longer able tohandle the large attachment sizes, employees beganrelying heavily on FTP or le transers. However, becauseo the complexity o using FTP, users were entirelydependent on IT to set up and maintain the FTP sites.With a typical FTP transer taking 15 to 20 minutes, ITwas constantly interrupted and disrupted. Sending lesater hours was also a problem since IT was not alwaysavailable 24/7 to send documents. Something needed tobe done.In addition to improving process eciencies, Burr & For-man sought signicant productivity enhancements. Likeall law rm attorneys bill their time on an hourly basis, sodelivering value or every minute is paramount. Supportteams were asked to do more or a growing number o groups.“You have to make everyone more ecient,” said DavidMichel, CIO o Burr & Forman. “Your options are to eitheruse technology or hire more people. These days, technolo-gy is an easier sell.”
Simple to uSe, eaSY to adminiSter
Usability was a key selection criteria when Burr & Formanevaluated collaboration tools. YouSendit or Business won,hands down. “In a law rm where time is money, it’s hardto get the time to train people,” Michel said. “The solutionhad to be intuitive and easy or everyone to use.”The solution also needed to be easy or IT to set up andadminister. “You can’t really have a system that requiresIT to manually add and remove users,” said Michel. “It’s just not a good use o their time.”
SeamleSS miCroSoft integration= rapid adoption
Burr & Forman deployed YouSendit or Business to morethan 500 employees in eight oces across ve states in amatter o days.Michel directly attributes this quick deployment toYouSendit or Business’s “fawless” and seamless
The YouSendIt productdoes what it says it’sgoing to do. It just works.It’s easy to use and setup. It doesn’t require usertraining. YouSendIt allowsusers to be sel-sufcient.
DaviD S. Michel chief inforMation officer1-800-tranSlate
Page 2Burr & Forman LLP

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