BUSINESSBUSINESSCOMMUNICATIONCOMMUNICATION
THE SEVEN C’s OF EFFECTIVETHE SEVEN C’s OF EFFECTIVECOMMUNICATIONCOMMUNICATION
THE SEVEN C’sTHE SEVEN C’s
CompletenessCompleteness
ConcisenessConciseness
ConsiderationConsideration
ConcretenessConcreteness
ClarityClarity
CourtesyCourtesy
CorrectnessCorrectness
COMPLETENESSCOMPLETENESS
Business message is complete when itBusiness message is complete when itcontains all facts the reader orcontains all facts the reader orlistener needs for the reaction youlistener needs for the reaction youdesire.desire.As you strive for completeness, keepAs you strive for completeness, keepthe following guidelines in mind;the following guidelines in mind;
Provide all necessary information.Provide all necessary information.
Answer all questions asked.Answer all questions asked.
Give something extra whenGive something extra whendesirable.
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Exercise-7 for CHP2
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| Upload Date: | 02/05/2009 |
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