An Exploratory Study of Personal Calendar Use
Manas Tungare, Manuel A. P´erez-Qui˜nones, Alyssa Sams
Center for Human-Computer InteractionDepartment of Computer ScienceVirginia TechBlacksburg, VA, USA
In this paper, we report on ﬁndings from an ethnographic study of how peo-ple use their calendars for personal information management (PIM). Our partici-pants were faculty, staff and students who were not required to use or contributeto any speciﬁc calendaring solution, but chose to do so anyway. The study wasconducted in three parts: ﬁrst, an initial survey provided broad insights into howcalendars were used; second, this was followed up with personal interviews of afew participants which were transcribed and content-analyzed; and third, exam-ples of calendar artifacts were collected to inform our analysis. Findings from ourstudy include the use of multiple reminder alarms, the reliance on paper calendarseven among regular users of electronic calendars, and wide use of calendars forreporting and life-archival purposes. We conclude the paper with a discussion of what these imply for designers of interactive calendar systems and future work inPIM research.
Personal Information Management (PIM) is receiving attention as an area of re-searchwithintheCHIcommunity[Barreau et al., 2008,Bergman et al., 2004,Teevan et al., 2006].
PIM research mostly is concerned with studying how people ﬁnd, keep, organize,and re-ﬁnd (or reuse) information in and around their personal information space.Calendar management, one of the typical PIM tasks, is done today using a varietyof systems and methods, including several popular paper-based methods: At-A-Glance, one of the largest suppliers of paper planners, sold more than 100 millioncalendars in 2000
.For computer-based systems, calendar management is often integrated intoemail clients (e.g. Microsoft Outlook); it is one of the most common applica-tions in all personal digital assistants (PDAs, e.g. Blackberries and iPhones), andthere are several online calendar systems (e.g. Yahoo! Calendar, Google Calendar,Apple Mobile Me). Date- and time-based information is ubiquitous, and is often
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