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Table Of Contents

Introduction
About This Book
How This Book Works
What You’re Not to Read
Foolish Assumptions
How This Book Is Organized
Part I: What the @#$%&*!?
Part II: Troubleshooting Minor Irks and Quirks
Part III: Preventive Maintenance
Part IV: The Part of Tens
Icons Used in This Book
Where to Go from Here
Chapter 1
Why It’s Not Your Fault
How It Possibly Could Be Your Fault
You did something new to the computer
You were bad and deleted files you shouldn’t have deleted
Other ways to remove files you didn’t create yourself
How old is your PC?
What You Can Do about It
Chapter 2
Some Quick Keyboard Things You Can Do
Test the keyboard
Use Ctrl+Z for immediate file relief
Escape! Escape!
The Drastic Measure of Restarting Windows (Yet It Works)
Restarting Windows
Restarting when everything is dead
What to do about “restart guilt”
Whose Problem Is It?
Is it a hardware problem?
How hardware fails
Is it a software problem?
Some good questions to ask yourself
Hardware Things to Check When You Smell Trouble
Listen!
Touch!
Check the monitor
Other hardware tricks to try
Using Software to Check for Hardware Problems
The Device Manager
Diagnostic tools
The “R” Chapter (Reinstall, Restore, Recycle, Recovery)
Restoring from the Recycle Bin
Restoring a file you deleted recently
Restoring a deleted file when you know its name
Using System Restore
Knowing when to set restore points
Setting a restore point
Restoring the system
Undoing a System Restore
Restoring Files from a Backup
Restoring a single file, folder, or folders
Restoring an application
Restoring the entire hard drive
Reinstalling Stuff
Reinstalling applications
Bringing back bits of Windows
When to Use Tech Support
Boring tech-support history that you don’t have to read
Before you call tech support
Finding your version of Windows
Finding the version number in an application program
Making the call
Tech Support on the Web (Better than You Think)
Finding the manufacturer’s Web site
Using the Microsoft Knowledge Base
Downloading a new driver
Windows XP and Remote Assistance
Setting up your system for remote assistance
Getting someone to help you
Performing remote assistance on another system
Funny Startup Noises
In the presence of unwanted noises
In the presence of unwelcome silence
The Display Is Stuck in “Dumb” Mode
Checking the screen resolution
Updating your graphics device driver
Annoying Programs in the System Tray/ Notification Area
“So what the heck are those icons, anyway?”
Required icons for the system tray/ notification area
Killing off teensy icons in the system tray/notification area
Sleep Mode Poops Out, Hibernate Poops Out, We All Poop Out Now
The PC can’t recover from Sleep mode
“The Hibernation button is missing!”
Fixing the power-management software
Oh, That Annoying Logon Dialog Box!
You Can’t Open a File, or the Open With Fiasco
That Wicked File Is Read-Only
Full-Screen DOS Prompt
Deleting Recent Documents from the My Recent Documents Menu
Historically Speaking
Clearing places from the history
Clearing all the history
Disabling history altogether
Undoing the AutoComplete Nightmare
Turning off AutoComplete
Removing an MRU list
Dealing with Nasty Wallpaper!
Hiding Something on the Screen
How the Computer Starts
Immediate Trouble
“I see nothing — just a blinking prompt!”
The nefarious Non-System Disk error message
The dreaded Missing Operating System message
The computer stupidly starts from another drive
Dealing with the Boot Menu
Getting at the Windows Advanced Options Menu (Startup Menu)
Hunting Down Mystery Startup Messages
For some reason, Selective Startup is on
The missing DLL or VxD file mystery
Stopping Things from Automatically Starting
Deleting a program from the Startup folder
Creating a NotStartup folder
Where else do startup programs lurk?
Mystery startup programs from beyond
“My PC Annoyingly Phones the Internet Every Time It Starts!”
Finding and Searching
Why do your files get up and go?
The quick Search command
How to find a found file’s folder
Recovering Other Lost Things
“The shortcut points to nowhere!”
“The whatever-submenu on the Start menu is missing!”
Forgotten Passwords
Checking the master volume control
Last stop: The Device Manager
Anything else to check as far as sound goes?
Sounds to Scheme Over
Other Sound Weirdness
“Sound gets suddenly loud!”
The microphone gets muted
Annoying MIDI files play on Web pages or in e-mail
That stuttering sound
What Are System Resources?
Monitoring resources
Perusing performance
Leaky Memory
What’s a memory leak?
Tracking down a memory leak
Things You Can Do to Improve Resources
Your system will never have 100 percent free resources
Number-one strategy: Add more RAM!
Remove excess fonts
Disable unneeded background programs
Mind what you install; uninstall what you don’t use
Slow Is Relative
Why things can get slow (and what you can do about it)
Any way to speed things up?
Some Slow Q&A
The Best Way to Tell Whose Fault It Is
Cleaning the mouse
Cleaning your monitor
So Is It the Printer?
Your best friend, Print Preview
Controlling the printer from your application
Envelope printing tips
Where the Printer Stuff Hides in Windows
The Printers and Faxes folder
Finding the Printers and Faxes folder
Your printer’s window
Little printer guy
And Then, the Printer Goes Wacky
General troubleshooting advice
Things to check when the printer isn’t printing
There are lines or blanks on the page
The “weird text atop the page” problem
“My black-and-white image prints dark blue”
Halting a printer run amok
Printer Maintenance Chores
Smells Like Hard Drive Trouble
“A hard drive is missing!”
Hard drive failure warning signs
What to do when you suspect trouble
Turning autoplay on or off
CD-R and CD-RW drive stuff
Floppy Disk Woes
“The floppy disk doesn’t format!”
Floppy disks are unreliable
Unraveling Resolution
What are pixels?
The mysterious depths of color
The number of dots per inch
“Why does the image look so large on my monitor?”
Changing the monitor’s resolution
How the resolution affects the image size
“How can I see the whole image?”
Setting Resolution
“At what resolution should an image be for e-mail?”
“How can I change my image’s resolution?”
“How can I resize an image?”
Glorious Graphics File Formats
Graphics file format reference
The JPG compression stuff
“What’s the best graphics file format for e-mail?”
“Windows doesn’t remember my password!”
Automatic-connection dilemmas
The PC dials in to the Internet at seemingly random times
Connection mysteries in Outlook Express
Disconnection mysteries in Outlook Express
Missing modem guys!
Hanging up the modem without restarting the computer
Losing the Connection
Disabling the Annoying Call Waiting
Adjusting the Connection Time-Outs
Improving Your Internet Connection Speed
Maintaining and Configuring Internet Explorer
Changing the home page
“I cannot change the home page!”
Adjusting the temporary file size
Common Puzzles and Solutions
“The text is too small to read!”
Pop-up porn puzzles
Where did the download go?
JavaScript errors, or “Error on page”
Disabling ActiveX
Printing Web pages
Content Advisor Woes
Dealing with Cookies
What’s a cookie?
The official way of deleting cookies
An unofficial (yet effective) way to delete cookies
Preventing cookies in the first place
General Outlook Express Nonsense
“The links don’t work!”
“Spell check doesn’t work!”
“The Contacts panel is missing!”
Receiving duplicate messages
Displaying the BCC field
Fragmenting large messages
People complain that you send them unreadable messages
Folder Folderol
The mystery of the Drafts folder
Copying an e-mail folder to a “real” folder
Any way to undelete a message?
Attachment Adversity
You just cannot open this attachment!
But my Macintosh friend swears that it’s a real JPG image!
Beware of AOL .ART files
“The attachment never got there!”
Printing an e-mail attachment
Vain Efforts to Filter Spam
Reviewing your message rules
Unblocking accidentally blocked senders
General Windows Disruption (Or, “Is This PC Possessed?”)
“That Looks Stupid”
Screwy colors
Fuzzy icon trouble
Jiggling icons
Getting more stuff on the screen
The window has slid off the screen
The window is too large for the screen
The window is too tiny
The taskbar has moved
The taskbar has disappeared
Locking the taskbar
You Open the File and You Get Crap
Uninstalling Uninstalled Programs
Another way to uninstall
Use CleanSweep, my boy!
Giving up and deleting the damn programs
The Big, Scary Question of Reinstalling Windows
“Are there any benefits to reinstalling Windows?”
What about reformatting the hard drive?
Windows Event Logs
Confirming the status of System Restore
Setting the amount of disk space used by System Restore
What to Do When Your Computer Doesn’t Shut Down
“Why doesn’t it shut down?”
Common things that stop up shutdown
Try this first! (System Restore)
To fix a problem with a corrupt shutdown sound
Restart Windows quickly
Try shutting down in Safe mode
Check logs and error messages
Disabling Some Things to See Whether They’re at Fault
Disabling the graphics adapter
Disabling power management
Disabling the network
The Annoying Shutdown/Instant Restart Problem
Help Me, Microsoft!
Controlling the Power Button’s Behavior
Forcing the power button to turn the computer off
Is not the disk drive riddled with errors?
Fragment me not
Increasing Disk Storage
Checking disk space
Some space-saving suggestions
Disk Cleanup
Other things to try
Scheduling Automatic Maintenance
The Scheduled Tasks window
Adding a task
Test-running a task
Checking on your task’s progress
Removing a task
Weapons within Windows
The System Configuration Utility (MSCONFIG)
System Information
The System File Checker
Automatic Updates
Dr. Watson
Welcome to Safe Mode
Starting in Safe mode
Fixing things in Safe mode
You’re done with Safe mode
Internet Tools
Antivirus
Antivirus
Anti-spam
Anti-spyware
Anti-hijacking
Firewall protection
What to Back Up, What Not to Back Up
How to Back Up
Backing up without backup software
Backing up with real backup software
When to Back Up
Index
P. 1
Troubleshooting Your PC For Dummies

Troubleshooting Your PC For Dummies

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Published by Wiley
Targeting the snags, glitches, and predicaments cited most frequently by readers, bestselling author Dan Gookin clearly explains how to diagnose and cure common PC problems, whether they originate with software, the operating system, or hardware This updated edition features new, expanded coverage of laptop woes as well as Internet and e-mail issues, broadband connections, spam blocking, and security concerns Provides advice on how to prevent PC problems in the first place and create a safe and secure PC environment Dan Gookin is known for his ability to explain technology in an easy-to-understand and enjoyable fashion; his writing style, name, and reputation are unparalleled in the industry
Targeting the snags, glitches, and predicaments cited most frequently by readers, bestselling author Dan Gookin clearly explains how to diagnose and cure common PC problems, whether they originate with software, the operating system, or hardware This updated edition features new, expanded coverage of laptop woes as well as Internet and e-mail issues, broadband connections, spam blocking, and security concerns Provides advice on how to prevent PC problems in the first place and create a safe and secure PC environment Dan Gookin is known for his ability to explain technology in an easy-to-understand and enjoyable fashion; his writing style, name, and reputation are unparalleled in the industry

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Publish date: Mar 4, 2005
Added to Scribd: Dec 20, 2012
Copyright:Traditional Copyright: All rights reservedISBN:9780764596551
List Price: $24.99 Buy Now

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maaike15274 reviewed this
Rated 4/5
Useful manual. I will probably buy I copy when I see one.
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