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Stoltz Stephanie Complaint Letter Final

Stoltz Stephanie Complaint Letter Final

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Published by stolt077112

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Published by: stolt077112 on Feb 06, 2009
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06/16/2009

 
Professional Writing 3562WStephanie StoltzComplaint Letter ParagraphMy complaint letter will be addressed to the Photo Department Manager at Wal-Mart in RichlandCenter Wisconsin. The purpose will inform the Photo Department of the rude customer service Iwas given on December 21
st
2008. I went to make printed copies of a senior picture I had takenfor my younger brother to pass out to relatives; however, the machines were not working properly. I waited ten minutes to make sure that the machine did not just need to warm up. WhenI went to the service desk it took over two minutes to get an associates attention and while I wasexplaining what was going on, she rolled her eyes.Strategies I will use in this letter will be writing that is concise, getting the attention of thereader, yet keeping it brief. The tone of the letter will not be aggressive or insulting, rather adisappointed returning customer. I will encourage the manager of the Photo Department to haveits’ employees be more understanding and helpful to customers who are having machinedifficulties, as it is not the customers fault. I will also state what I feel needs to be done to solvethis problem, to assure that other customers to not have the experience I had.

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