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Chapter 13
InterpersonalCommunicationand Teamwork 
 
 
Interpersonal Communication
 The verbal and nonverbalinteractions that occur in bothone-on-one and small-groupsettings
 
 
Communication Climate
•Represents the quality of relationships that exist within anorganization•Reflects workers’ perceptions of whether the organization trusts,values, and respects employees•Determines success in business
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rachel s r

Hi! Can you please send this to rotherin@hotmail.com? Thank you so much.

reply06 / 22 / 2009
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