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Practical tips to help your businesssurvive and prosper
P L U S
2 0
B O N U S T I P S
ANDREW GRIFFITHS
BOOST
your business
101
ways to
101
WAYS TO BOOST YOUR BUSINESS
ALSO BY ANDREW GRIFFITHS
101 Ways to Market Your Business 101 Ways to Satisfy Your Customers 101 Ways to Advertise Your Business Secrets to Building a Winning Business
COMING SOON
101 Ways to Balance Your Business and Your Life 101 Ways to Build a Network Marketing Business
Sections
« prev | next »- Section 1: The future of small business 1
- Section 2: Getting advice booster tips 6
- Section 3: Financial booster tips 14
- Section 4: Business relationship booster tips 46
- Section 5: Staff booster tips 62
- Section 6: Customer service booster tips 80
- Section 7: Advertising and marketing booster tips 97
- Section 8: Internet booster tips 115
- Section 9: Insurance booster tips 127
- Section 10: Legal booster tips 138
- Section 11: Personal booster tips 149
- Section 12: Planning for the future booster tips 174
- 1What type of help is available?
- 2Know when to look for help
- 3Embrace technology and save money
- 4You might be eligible for a grant
- 7Financing—it pays to shop around
- 9Find and use a good accountant
- 11What to do if you get into financial trouble
- 12The real cost of expanding—can you afford it?
- 13Beware of giving credit
- 14Chasing bad debts—is it worth it?
- 15Keep good records from the start
- 16Keeping costs down without losing customers
- 17How to know what to charge
- 19Beware the third-year boom and fourth-year bust
- 20Partnership pitfalls—how to avoid them
- 21Build a relationship with your suppliers
- 22Build a relationship with your landlord
- 24Build a relationship with people in your industry
- 25Find a balance between work and home
- 26Use mediation to solve conflict
- 27Accept that others may not share your enthusiasm
- 28Put the job description in writing
- 29Always check references
- 31Train your staff (and yourself) properly
- 32Lead by example and your team will follow
- 33Communicate effectively with your staff
- 34Conduct performance reviews
- 36Dismiss staff who don’t work out
- 37Balance your staff numbers
- 38Build a relationship with your customers
- 39Learn to say ‘no’
- 40Use simple market research to keep on track
- 41Continually ask your customers if they are happy
- 43Be honest and upright in all your dealings
- 44The right and wrong way to handle a complaint
- 48Do a course or read a marketing book
- 49Take small steps to market your business
- 51Don’t be pressured into buying advertising
- 52Market your business to a simple plan
- 53Don’t lose touch with your customers
- 56Talk to other people in business
- 57Find a business that you admire
- 58Be realistic about the Internet
- 59A lousy website makes your business look lousy
- 60Make sure that you market your website
- 62Budget for the Internet to be an ongoing expense
- 63Beware of spam
- 64What type of insurance should you have?
- 65How much insurance should you have?
- 66Always read the fine print
- 68Using an insurance broker
- 70Prevention is better than cure
- 71When to use a lawyer
- 72Choosing a lawyer
- 73Keeping legal costs down
- 74Make sure that everything is up-front
- 75Get a second opinion
- 78Make sure that everything is in writing
- 79Start your business feeling refreshed and healthy
- 81Try to separate work from home
- 82Maintaining your enthusiasm
- 83Learn to laugh and lighten up
- 84Learn to handle stress
- 85Listen to your instincts—they are normally right
- 87Develop your negotiating skills
- 89Use photographs to record your progress
- 90Know when to call it a day
- 93Keep copies of important documents
- 94Know exactly where you are going
- 95Know exactly how you are going to get there
- 97Competition—you need to be better than the rest
- 98Always have a plan for when things go wrong
- 99Be aware of your business’s peaks and troughs
- 102Don’t be afraid to charge what you’re worth
- 103Monopolies—the ultimate competition
- 104Learn to delegate
- 105Become a spokesperson
- 106Try to win an award for your business
- 107Don’t let a bad experience leave you feeling jaded
- 108Don’t lose a good customer over a few cents
- 109Enjoy the journey
- 110Constantly strive to boost your business
- 111Surround yourself with successful people
- 112Get to know your bank manager
- 113Make your business environmentally friendly
- 114Make your business a good place to work
- 115Learn to manage your time
- 116Don’t be afraid to be unconventional
- 117Read as much as you can
- 118Persevere, persevere, persevere
- 120Spend a few hours each week surfing the Internet
- 121Compile your own operations manual
- Credit request form (for your customers)
- Goals and objectives form
- Professional services checklist
- Job description form (position description)
- A checklist for employing staff
- A step-by-step marketing plan
- Insurance checklist
- A stress checklist
- A de-stress checklist
- Developing an Internet plan
- Recommended reading
- About the author
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