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Table Of Contents

CHAPTER 1: INTRODUCTION
2.3.3 Individual Objectives – Performance Agreement
2.3.4 Formal Assessment – Performance Appraisal
2.3.5 Feedback Procedure – Ongoing Training and Development
2.5 Summary
CHAPTER 3: RESEARCH METHODOLOGY
3.1 Research Objectives
3.2 Case Study Methodology and Research Paradigm
3.3 Population and Sample Size
3.4 Data Collection
3.4.1 Organizational Performance
3.4.2 Staff Opinion
3.4.3 Observation
3.5 Data Analysis
3.5.1 Validity and Reliability
3.6 Ethical Considerations
3.7 Research Limitations
3.8 Conclusion
CHAPTER 4: ANALYSIS AND DISCUSSION
4.2 The PSAM’s Performance Management System
4.2.1 PSAM’s Organizational Culture
4.2.3 The Dynamic Nature of the PSAM’s Context
4.2.4 Strategic Links
4.2.5 Career Opportunities and Training and Development
4.2.6 Communication
4.2.7 Performance Management Procedure
4.2.8 Performance Agreements
4.2.9 Core Values
4.2.10 Meetings
4.2.11 Performance Appraisal
4.2.12 Pay-related issues
4.2.13 Fairness, Bias and Ethics
4.2.14 Time Burden
4.3.1 Emotional Intelligence (EI)
4.3.2 Knowledge Management (KM)
4.3.3 Project Management
4.4 Summary
CHAPTER 5: CONCLUSION AND RECOMMENDATIONS
5.1 Summary of the PSAM Case Study
5.2 Research Recommendations
5.3 Recommendations to other NGO’s
6. REFERENCES
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MBA-Thesis

MBA-Thesis

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Published by: yawarhayat34 on Jan 13, 2013
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10/28/2013

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