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Fidelio Suite 7
Front Desk Manual
Front Office—Version 7.13
Creation Date: March 2002
Delphi is a trademark of Borland.MSDOS, Windows 95, Windows-NT and Microsoft Word are trademarks of MicrosoftCorporation.R&R Report Writer is a trademark of Concentric Data Systems, Inc.Netware is a trademark of NovellCrystal Report Writer is a trademark of Seagate Software Inc.All other brand and product names are trademarks or registered trademarks of their respective companies.© Copyright Micros Systems Inc.March 2002All rights reserved. No part of this publication may be reproduced, photocopied, storedon a retrieval system, or transmitted without the express prior written consent of thepublisher. Micros Systems Inc. retains the right to update or change the contents of thisdocument without prior notice. Micros Systems Inc. assumes no responsibility by thecontents of this document.
Page 3
Table of Contents
Introduction.................................................................................................................7
About Suite 7 Front Desk
............................................................................................ 7
Getting Started....................................................................................................... 7
Logging In....................................................................................................... 7
Front Desk Speedbar.............................................................................................. 9
Navigation keys.................................................................................................... 12
Accelerator keys............................................................................................ 12
Control keys and Shortcut keys................................................................... 12
The Quick Keys..................................................................................................... 15
Opening the Quick Keys main menu.......................................................... 15
The Date field........................................................................................................ 17
Changing the date........................................................................................ 17
Displaying corresponding screens and dialog boxes........................................... 20
Using the blue drill down arrow.................................................................. 20
Using the buttons................................................................................................. 22
Printing screens and dialog boxes....................................................................... 22
Printing by clicking the print button.......................................................... 22
Printing using the print pop-up................................................................... 23
Saving and accessing print table files......................................................... 33
Exiting the Suite 7 Front Office .......................................................................... 36
Arrivals........................................................................................................................37
Opening the Arrivals Search dialog box ............................................................. 37
Searching for an expected arrival........................................................................ 38
Searching for an expected arrival using the standard search................... 38
Searching for an expected arrival using the advanced search option....... 41
Checking in a walk in guest......................................................................... 43
Checking in a guest...................................................................................... 46
Checking in a guest to a room with virtual number configuration (DID) 49
Canceling an expected reservation.............................................................. 51
Editing an expected reservation.................................................................. 54
Displaying the options that can be attached to an expected reservation. 58
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