DAFTAR ISI

HALAMAN JUDUL................................................................................................

HALAMAN PENGESAHAN ..................................................................................

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HALAMAN PENGESAHAN PENGUJI ..................................................................

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HALAMAN PERSEMBAHAN ...............................................................................

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HALAMAN MOTTO ..............................................................................................

KATA PENGANTAR..............................................................................................

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DAFTAR ISI............................................................................................................ viii

DAFTAR TABEL ....................................................................................................

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DAFTAR GAMBAR ... ....... xiii

ABSTRAKSI ........................................................................................................... xiv

BAB I PENDAHULUAN
1.1. Latar Belakang Masalah...............................................................................

1.2. Rumusan Masalah........................................................................................

1.3. Batasan Masalah ..........................................................................................

1.4. Tujuan Penelitian .........................................................................................

1.5. Manfaat Penelitian .......................................................................................

1.6. Metodologi Penelitian..................................................................................

1.7. Sistematika Penulisan ..................................................................................

BAB II KAJIAN PUSTAKA

2.1. Pengertian Kinerja .......................................................................................

2.2. Jenis-jenis Kinerja .......................................................................................

2.3. Siklus Kinerja ..............................................................................................

2.4. Kriteria Pengukuran Kinerja ........................................................................ 10

2.5. Teknik Pengukuran Kinerja ......................................................................... 12
2.6. Objective Matrix (OMAX)........................................................................... 14

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2.7. Pengukuran Unit Kerja................................................................................. 15

2.8. Pembentukan Matrix Pengukuran Kinerja Kelompok................................... 17
2.9. Penetapan Pengukuran Produktivitas Kelompok .......................................... 19
2.10. Evaluasi Performansi ................................................................................. 20
2.11. Perencanaan Perbaikan Performansi........................................................... 21

BAB III METODE PENELITIAN

3.1. Obyek Penelitian.......................................................................................... 23
3.2. Sumber Data ................................................................................................ 23
3.3. Metode Pengumpulan Data .......................................................................... 24
3.4. Analisa dan Pengolahan Data....................................................................... 25
3.5. Kerangka Pemecahan Masalah (Flow Chart)................................................ 33

BAB IV PENGUMPULAN DAN PENGOLAHAN DATA

4.1. Pengumpulan Data....................................................................................... 34
4.2. Pengolahan Data .......................................................................................... 44
4.2.1. Perhitungan Rasio Berdasarkan Kriteria .............................................. 44
4.2.1.1. Kriteria Efisiensi...................................................................... 44
4.2.1.2. Kriteria Efektivitas .................................................................. 48
4.2.1.3. Kriteria Inferensial................................................................... 50
4.2.2. Pengukuran Kinerja Awal ................................................................... 52
4.2.3. Menentukan Sasaran Akhir ................................................................. 53
4.2.4. Penentuan Bobot Kriteria Kinerja........................................................ 58
4.2.5. Pembentukan Matrix OMAX .............................................................. 60
4.2.6. Perhitungan Nilai Kinerja.................................................................... 61
4.2.7. Perhitungan Total Indikator Performans .............................................. 62

BAB V ANALISIS DAN PEMBAHASAN

5.1. Analisis Data ............................................................................................... 64
5.1.1. Analisis Terhadap Indikator Kinerja .................................................... 64
5.1.2. Analisis Terhadap Indikator Kinerja Total........................................... 67

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5.1.3. Analisis Terhadap Indikator Kinerja Relatif ........................................ 70

5.2. Pembahasan ................................................................................................. 73
5.2.1. Perbaikan Tingkat Kinerja................................................................... 73
5.2.2. Perencanaan Peningkatan Kinerja....................................................... 75

BAB V PENUTUP
6.1. Kesimpulan.................................................................................................. 78
6.2. Saran ........................................................................................................... 79

DAFTAR PUSTAKA

LAMPIRAN

DAFTAR TABEL

BAB IV (PENGUMPULAN DAN PENGOLAHAN DATA)

4.1. (Pengumpulan Data)
Tabel 4.1.1. Data Hasil Produksi ................................................................ 34
Tabel 4.1.2. Data Jumlah Produk Cacat...................................................... 35
Tabel 4.1.3. Data Jam Kerja Reguler.......................................................... 36
Tabel 4.1.4. Data Jumlah Jam Lembur ....................................................... 37
Tabel 4.1.5. Data Jumlah Tenaga Kerja...................................................... 38
Tabel 4.1.6. Data Pemakaian Listrik........................................................... 39
Tabel 4.1.7. Data Jumlah Bahan Baku........................................................ 40
Tabel 4.1.8. Data Target Produksi 2007 ..................................................... 41
Tabel 4.1.9. Data Jumlah Absensi Tenaga Kerja ........................................ 42

4.2. (Pengolahan Data)

Tabel 4.2.1.1.a. Rasio 1.............................................................................. 43
Tabel 4.2.1.1.b. Rasio 2.............................................................................. 44
Tabel 4.2.1.1.c. Rasio 3.............................................................................. 45
Tabel 4.2.1.1.d. Rasio 4.............................................................................. 46
Tabel 4.2.1.1.e. Rasio 5.............................................................................. 47
Tabel 4.2.1.2.a. Rasio 6.............................................................................. 48
Tabel 4.2.1.2.b. Rasio 7.............................................................................. 49
Tabel 4.2.1.3. Rasio 8 ................................................................................ 50
Tabel 4.2.2. Rasio Oktober 2006 sampai Desember 2007 ........................... 51
Tabel 4.2.2. Pengukuran Kinerja Awal....................................................... 52
Tabel 4.2.4.a. Bobot Kriteria ...................................................................... 59
Tabel 4.2.4.b. Hasil Pembobotan Kriteria Kinerja ...................................... 59
Tabel 4.2.5. Matrix Sasaran OMAX........................................................... 60
Tabel 4.2.6.1. Nilai Aktual (review) ........................................................... 61
Tabel 4.2.6.2. Skor Aktual ......................................................................... 61
Tabel 4.2.6.3. Bobot Kriteria...................................................................... 61
Tabel 4.2.6.4. Nilai Kinerja........................................................................ 62

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Tabel 4.2.7. Total Indikator Performans ..................................................... 63

BAB V (ANALISA DAN PEMBAHASAN)

Tabel 5.1.1.2. Indikator Kinerja Periode Awal .................................................... 67
Tabel 5.2.2. Skor Aktual..................................................................................... 77

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DAFTAR GAMBAR

Gambar 2.1. Siklus Kinerja....................................................................................... 10

Gambar 3.5. Kerangka Pemecahan Masalah (Flow Chart) ........................................ 33
Gambar 4.2.7. Total Indikator Kinerja ..................................................................... 63
Gambar 5.1.2. Grafik Indeks Produktivitas Total Tahun 2007 .................................. 69
Gambar 5.1.3. Grafik Indeks Produktivitas Relatif Tahun 2007 ............................... 72

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