Professional Documents
Culture Documents
dELiA*ssOverview
dELiA
Overview
CompanyOverview
M lti h
l t il
i d f t lif t l b d i
il
Multichannelretailcompanycomprisedoftwolifestylebrandsprimarily
marketingtoteengirlsandyoungwomen
Retail Segment accounts for approximately 57% of sales
RetailSegmentaccountsforapproximately57%ofsales
o 106mallbaseddELiA*sstoresin33statesaveraging3,800sq.ft.
o Primarilysellingtops,bottoms,dressesandaccessories
DirectSegmentaccountsforapproximately43%ofsales
o GrowingDirecttoConsumerbusinessconsistsofdELiA*sandAlloycatalogand
ecommerce
o dELiA*s:
Expandedproductofferingincludesshoes,swimwear,outerwearandextendedsizes
Growing12monthbuyerfile,withsignificantcatalogcirculationof20.0millionin2012
o Alloy:
Targetcustomerisanolderteentoyoung,contemporarywoman
Offersbrandedapparel,dresses,accessories,swimwear,footwearandouterwear
Highlypenetratedindenimthroughextendedsizes/inseamsoffering
Catalog circulation of 16 5 million in 2012
Catalogcirculationof16.5millionin2012
ThedELiA*sTargetCustomer
Youngteen,transitioningtoyoungadult
o 15/16yearoldhighschoolgirlissweetspot
ThedELiA*sgirlisagirlygirl;shesplayful,positive
andalwayspresent
o Considersherselfpretty,notsexy
o Isintheknowaboutwhatscoolnow
I i th k
b t h t
l
o Lovessocialmediaandistechnologysavvy
Primarilysuburbanfromabroaddemographic
Primarily
suburban from a broad demographic
spectrum
Independentshoppingstyle,butmoststillusing
Independent
shopping style, but most still using
parentscreditcard
Sheiscelebrityinfluencedwithafeminine,casual,on
trendstyle.
She is celebrity influenced with a feminine casual ontrend
style
5
ThedELiA*sBrandConcept
Everything
we create should inspire her
Everythingwecreateshouldinspireher
Shescreative
Shesinspired
Shesready
Serveasherbestfashionfriend;keepherinthefashionloop
Igniteherimaginationwithgreatoutfittingideas
Providealooktofiteveryadventureandspecialoccasion
Helphertobringheruniquetwisttoanytrend,whiletakingstylecuesfrom
celebrities,magazines,bloggersandfriends
dELiA*s MerchandisingStrategy
Hybrid,fastfashion/verticalmodel
o Providefrequentflowofnew,trendrightmerchandise
o Shiftmixtofashionmerchandise/lessemphasisonkey
items
Bethedestinationforallofheroutfittingneeds
o Trendrightassortmentoftops,fashionbottomsand
accessories
o Greatfittingjeansinthenewestwashes,colors,prints
anddominantingraphictees(intouchwithwhats
currentasevidencedbysuccessofOneDirectiontees)
o MustHaveDressforherspecialevent
M t H
D
f h
i l
t
o Fashionselectionforeveryholiday
MerchantshaveaclearbrandvisionforthedELiA*s
girlthatisutilizedasthefilterforallproduct
selection
Deliver girlygirl
Delivergirly
girlfashionthatcaptures
fashion that captures the
thelook
lookshewants
she wants
7
SourcingSupportsMerchandisingStrategy
Increasedchasesupportedbysourcingmodelandweb/instoretesting
Inhouseproductdevelopmentteamcoordinates
scheduling, cost negotiation and fabric on key
scheduling,costnegotiationandfabriconkey
programs
Flexiblevendormodelfacilitatesfastfashionand
testcapabilities
Procureproductthroughvendorpartnersand
domesticimporters
Improved sourcingonkeyitemstoreducecosts
Shorterleadtimes currentlyhavetheabilityto
replenishmostmerchandisewithin60days,with
someasquicklyastwoweeks
8
PricingandPromotions
Targetpromotionalbuysaroundkeyeventsin
herlife
o Promotionsplannedupfront,notreactionary
o Supportwithmarketingstrategyincatalog,
onlineandinstore
Opportunitytoofferbetteropeningprice
pointsonselectitemswhileimproving
merchandisemargin
MarketingInitiatives
Create
results driven integrated cross channel campaigns fed by intelligent
Createresultsdriven,integratedcrosschannelcampaignsfedbyintelligent,
relevantandcaptivatingcontent
ContinueutilizationofdELiA*scatalogtodrivetraffictostoresandweb
o Circulatecatalogstoretailbuyers
o Redirectunprofitablecirculationspendtowebbasedmarketinginitiatives
Enhanceemailcampaignsthroughcustomizedmessaging,andmaximize
p g
g
g g,
search&affiliateprograms
Usetargetedsocialmediatoreachoutthroughthechannelsthatsheuses
d l
dailytocommunicatewithfriends
hf
d
o Facebook (680K+friends,up150%vs LY):Keepourgirlinformedofwhats
goingonwithourbrand,includingcutenewoutfits,promotions,trends,and
contests
10
dELiA*sECommercePlatform
Establish
dELiA*sswebsiteasherHomePage
website as her Home Page
EstablishdELiA
Relaunchedecommerceplatform
fordelias.cominSeptemberwith
newlookandsitefeatures
l k d it f t
o NewCustomerreviews
o Greaterabilitytoschedulecreative
&promotions(i.e.FlashSales)
Resultshavebeenpositivethusfar
o Cartconversionimprovedby6%
versuspriortrends
o Flashsaleemailsweretop
as sa e e a s e e top
performersthisholidayseason
o dELiA*smobilegenerated4%of
dELiA*sdirectNov/Decsalesversus
1.5%in2012
NewAlloyecommerceplatformand
mobilesitescheduledtolaunchin
January2013
11
Financial Overview
FinancialOverview
YTDResultsThroughQ3
Retail:
o Threeconsecutivequartersofpositivecomparablestore
salesandimprovinggrossmargins
Direct:
o Q3YTDnetsalesincreaseof2.8%YoY
Doubledigittrafficincreaseinstoresandweb
I
Increasedconversioninstoresandweb
d
i i
d b
DoubledigitincreaseinthedELiA*s12monthbuyerfile
190bpsofleverageinSG&A
C
Completedtransitiontooutsourcedcontactcenterand
l t dt
iti t
t
d
t t
t
d
upgradeofordermanagementsystem
Occupancycostreductionsinlinewithexpectations
Note:YTDasof10/27/12
13
SelectHistoricalPerformanceMetrics
ComparableStoreSales
NetSales Channel
($inmillions)
$223.9
$220.7
$217.2
$105.4
$98.3
$93.9
$118.5
$122.4
$123.2
2009
2010
2011
Retail
$151.6
$
$156.5
$62.0
$63.7
$89.6
$92.8
YTD2011*
YTD2012*
7.3%
0.1%
5.9%
2009
Direct
4.1%
2010
G
GrossMargin
M i
*Note:YTDasoftheendofthethirdfiscalquarter
14
35.0%
33.3%
31.5%
2009
2010
2011
31.1%
1.6%
33.5%
YTD2011* YTD2012*
2011
YTD2011*
YTD2012*
InventoryPosition
Disciplinedinventorymanagement
contributingtoimprovedfinancial
results
InventoryTurnover
4.9x
4.0x
3 6x
3.6x
4.6x
3.9x
3.8x
3.8x
2Q12
3Q12
3Q12averageinventoryperstore
downYoY
1Q11
Expectyearendaverageinventory
perstoretobedownmidsingle
di i
digitsanddirectsegmentyearend
d di
d
averageinventorytobedownlow
singledigitsvs.LY
2Q11
3Q11
4Q11
1Q12
YoYInventoryChange
7 9%
7.9%
1.0%
2.6%
1.0%
7 4%
7.4%
5.9%
5.1% 5.1%
3.4%
2.1%
1.1%
7 4%
7.4%
10.1%
1Q11
11.2%
2Q11
3Q11
4Q11
1Q12
Retail
Direct
Note:Retailinventorychangerepresentsaverageperstore
15
2Q12
3Q12
InvestmentHighlights
Wellestablishedmultichannel,multibrandretailermarketingtoteensandyoung
women
Drivingimprovedstoreproductivitythroughrestructuredmerchandisingand
marketingapproachandenhancedsellingtechniques
P
Potentialforstoreexpansionandimprovedfourwallstoreeconomics
i lf
i
di
df
ll
i
Ecommercegrowthpotentialwithnewwebsitedrivingincreasedproductivityand
conversion
TurnaroundstorywithsignificantupsidetoEBITDA
16