IMPORTANCE OF COMMUNICATION

COMMUNICATION
Is the transfer of information and understanding from one person to another person. It is a way of reaching others by transmitting ideas, facts, thoughts, feelings and values.

Derived from the Latin word "communis", meaning to share.

 Always

involves at least two people - a sender and a receiver. Requires that the communicating parties share an area of communicative commonality.

The communication process is complete once the receiver has understood the message of the sender.

Feedback is critical to effective communication between participants.

PROCESS OF COMMUNICATION

Develop idea or thought Encode Transmit Receive Decode Accept/ Reject Feedback

IMPORTANCE OF COMMUNICATION

IMPORTANCE OF COMMUNICATION

Increase productivity Reduce Stress Promotes motivation Source of information Plays a crucial role in altering individuals attitudes Enhance relationships and helps in socializing Assists in controlling process.

FOR MANAGER EMPLOYEE RELATIONS:

Effective communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively of what he wants to be done?

FOR MOTIVATION AND EMPLOYEE MORALE:

Communication is also a basic tool for motivation, which can improve morale of the employees in an organization. Inappropriate or faulty communication among employees or between manager and his subordinates ( major cause of conflict and low morale at work).

 Manager

should clarify to employees

about what is to be done, how well are they doing and what can be done for better performance to improve their motivation.

IMPORTANCE OF WRITTEN COMMUNICATION:

Communication may be made through oral or written Should be clear, purposeful and concise with correct words, to avoid any misinterpretation of your message. Written communications provides a permanent record

EFFECTIVE COMMUNICATION

All communications, intentional or unintentional, have some effect. This effect may not be always in communicator's favor or as desired by him or her.
Communication that produces the desired effect or result is effective communication. It results in what the communicator wants.

YOUR ABILITY TO COMMUNICATE IS AN IMPORTANT TOOL IN YOUR PURSUIT OF YOUR GOALS, WHETHER IT IS WITH YOUR FAMILY, YOUR COWORKERS OR YOUR CLIENTS AND CUSTOMERS.