the mass media beginning with infiltration of militants, involvement of naxalities and the role of business rivals. Thank god, the only motive notattributed was involvement of neighboring foreign country.The workers have alleged that on the evening of 18th July2012, MSL brought around 100 goons from outside to attack the workers, whichhas not been officially denied by the MSL management. The workers have furtherstated that when they confronted the goons in self defense it led to theviolence. While the motive of workers to indulge in sporadic violence is yet tobe fully investigated, the question at this point in time is whether it was ethical
on the part of any organization to use goons to deal with employees. The workers’
allegation of outside goons entering the factory is equally difficult tobelieve since no attack or injury of serious nature on the workers have beenreported.The 18th July 2012 violence at MSL is a reasonably wellplanned attack by the workers and they are surely aware of the adverseconsequences like criminal prosecution and termination of service. But it isdifficult to understand why MSL management closed all the peaceful options forresolving the conflict.In the morning there was a fight between a worker belonging toscheduled caste and a supervisor in which it was alleged that the supervisorhas insulted the worker by using derogatory language against his caste and theworker in turn has slapped the supervisor. When both of them are prima facie guiltyof misconduct the management has punished only the worker by suspension andspared the supervisor.
The Maruti Suzuki Workers’ Union leaders have
peacefully negotiatedthroughout the day for the revocation of suspension but management has taken arigid stand not to negotiate in the matter. When the situation was going out of control the management has orally informed the union leaders that suspensionorder will be kept in abeyance. Workers wanted this oral information in writingand management refused to give it in writing which has finally led to the violence.If management was sincere in its words, it was prudent to give it in writing toavoid the violence.Trust and negotiationThere is complete lack of trust, authenticity and transparency betweenthe management and workers in MSL because the management has deviated from itspromises not once but thrice during the year 2011, which resulted in threeprolonged strikes. Trust can be built by openness in communication, fairness indecision making, and devotion for honoring commitments; but the managers in MSLseems to have forgotten all of them.