Welcome to Thanjavur BSNL

Marketing Cell

1.

Which type of ISDN interface is primarily for Business use

A BRI B PRI C2

B+D

D none

2.

How to become a customer friendly business? Choose the false statement.

yourself in the shoes of your customer a effective talker C become a good listener D become a loose talker
B become A put

3.

MPLS stands for

Label switching Layer switching C Multi-physical Label switching D Mono-protocol level switching
B Multi-protocol A Multi-Protocol

4.

Which listening gets inside another person`s frame of reference ?

A empathic B sympathetic C careless D none

5.

What are the traits of a supportive climate

A spontaneity B equality C problem D all

orientation

6.

Name very important element of mobile handset

A SIM B Battery C Antenna D none

7.

In ISDN how many terminals can be connected to one S/T interface

A2 B4 C8 D 12

8.

We engage in inter-personal communication to-