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USER NEEDS AND ANALYSISof
Electronic Attendance System
Joseph Ng Chow <joseph.ng.chow@utoronto.ca>Victoria Mui <victoria.mui@utoronto.ca>Brian Shim <brian.shim@utoronto.ca>Veronica Wong <veve.wong@utoronto.ca>
David DearmanCSC318—The Design of Interactive Computational MediaOctober 8, 2008
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TABLE OF CONTENTS
1. Executive Summary
………………………………………………………...…3
2. Concept
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Vision Statement………………………………………………………...4
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Rationale…………………………………………………………………4
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Background and Motivation……………………………………….……5
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Stakeholders……………………………………………………………..5
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Assumptions…………………………………………………………..…63.
Field studies
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Overview………………………………………………………………....6
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Questionnaires………………………………………………………..…7
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Interviews………………………………………………………………...7
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Observations………………………………………………………….…84.
Analysis
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Stakeholder Descriptions………………………………………………9
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Personas……………………………………………………………..…12
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Essential Use Cases……………………………………………….….14
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Task analyses……………………………………………………….…165.
Scenarios
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Scenario 1: The Late Student………………………………………...20
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Scenario 2: The Supply Teacher…………………………………….20
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Scenario 3: The Call Home………………………………………...…21
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Scenario 4: The Armed Intruder…………………………………...…216.
Design requirements
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Functional requirements………………………………………………23
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User requirements……………………………………………………..24
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Usability requirements……………………………………………...…24
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Environmental requirements…………………………………………25
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Technicalrequirements……………………………………………………….…..257.
Appendices
…………………………………………………..……………….27
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Group Responsibilities Breakdown
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Field study protocol…………………………………………………….
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Questionnaires………………………………………………………….
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Interview Protocol………………………………………………………
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Natural Observation Protocol………………………………………….
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Consent form……………………………………………………………
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Useful Raw Data………………………………………………………..
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Group Meeting Notes………………………………………………….
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Executive Summary
The objective of this study was to derive a more efficient and reliable way of taking theattendance by understanding various schools’ existing system and its challenges.
Our researchrevealed that the current attendance system employed by schools around the GTA weresatisfactory, but could be improved. Presently, it poses two key problems; it regularly hindersstudent learning, and it is a safety concern to have students in the hallways unsupervisedeither because they were late or because they needed to deliver the attendance. We noticedthat it was an inefficient use of human resources in that a secretary was needed to scan inrecords when it is a task that can be easily automated. After the interviews, we learned thattheir current way of locating students during emergencies was unorganized. Specifically,communicating between classrooms with school telephones proved limited and dangerous. Withthese insights we hope to design a system where all the needs of the staff and students areaddressed.
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