GOVERNMENT OF KERALA
REPORT OF THE
KERALA ADMINISTRATIVE REFORMSCOMMITTEE
Volume I
REPORT I : Citizens charter, grievance redressal, transparencyand right to informationREPORT II : Monitoring of movement of files and attendanceREPORT III : Financial reformsREPORT IV : Personnel reforms – Part I
Volume II
REPORT V : Department – specific administrative reformsREPORT VI : Salary and other entitlements of gazetted officers –simplification of procedureREPORT VII : Setting up of a law commission for Kerala StateREPORT VIII : Department – specific administrative reformsREPORT IX : Personnel reformsREPORT X : Execution of public works
Volume III
REPORT XI : Interface between government and public sectorREPORT XII : Health services deliveryREPORT XIII : Decentralisation initiatives in Keralainstitutionalization issuesREPORT XIV : Secretariat reformsREPORT XV : Reforming the government – an overviewTHIRUVANANTHAPURAM
MAY 2001
FIRST REPORT:
CITIZENS CHARTER, GRIEVANCE REDRESSAL, TRANSPARENCY ANDRIGHT TO INFORMATIONChapter 1 Background 2Chapter 2 Citizens Charter 27Chapter 3 Transparency and right to information 38Chapter 4 Public Grievance Redressal 45Chapter 5 Decentralisation and Administrative Reforms 54Chapter 6 Monitoring 58Annexure I Guidelines for preparing Citizen’s Charter 63Annexure II Suggested Citizen’s ChartersAnnexure II A Civil Supplies Department 67Annexure II B Land Revenue Department 74Annexure II C Motor Vehicles Department 79Annexure II D Kerala Water Authority 85Annexure II E Kerala State Electricity Board 92Annexure II F Local Self Government – Grama Panchayat 97Annexure II G Local Self Government municipality/Corporation 106Annexure III Enquiry Counter 114Annexure IV Guidelines for the conduct of District level JointGrievance Redressal Programme.124Appendix I Composition of the Third Administrative ReformsCommittee128Appendix II Terms of references of the first two ARCs 130Appendix III Important recommendations of the First and SecondARCs132Appendix IV List of Secretaries to Government and Heads of Departments called for Discussion with ARC138Appendix V Terms of Reference for the Task Forces set up by theARC in Departments/Agencies144
2
FIRST REPORT OF THEADMINISTRATIVE REFORMS COMMITTEE
CHAPTER 1THE BACKGROUND
I
.
INTRODUCTION
1.1.1 Kerala has had three Administrative Reforms Committees (ARCs) sinceits formation in 1956. The first Committee, under the chairmanship of lateShri E.M.S.Namboodiripad, was constituted in 1957, and the secondCommittee was set up under Shri.M.K.Vellodi, ICS in 1965.The presentCommittee which is the third one came into being in May 1997, with theChief Minister Shri.E.K.Nayanar as its Chairman. The composition of thisCommittee is given in
Appendix I
.1.1.2 The terms of reference of the present Committee, as enunciated inGo (Ms) 7/97/P&ARD Dated, 26-5-1997 are the following: -(i) To review the working of the Administrative Machinery in the State andthe systems and procedures under which it functions with a view toassess their adequacy and suitability for a democratic Government in awelfare State responsive to the needs and aspirations of the people, inparticular the backward and weaker sections of the society.
Search History:
Result 00 of 00
00 results for result for
p.
Kerala Administrative Reforms Commission Report 2001
Kerala Administrative Reforms commission in 2001 submitted a 15 part voluminous report containing 727 pages. The suggestions are being implementaed as part of the decentralisation inititatives too.
7.1K
Reads
4
Readcasts
6
Embed Views
More From This User
Notes
Load more
