QUESTIONNAIRE Nokia Mobile Phones Name: Contact No.

:
Q1. Which Nokia mobile phone would you prefer? (a) (b) (c) (d) Nokia N8 Nokia E63 Nokia Lumia Any other (please specify)..

Age:

Q2. You often use your Nokia Mobile Phone to: (a) (b) (c) (d) Call SMS WAP Any other service (please specify).........................

Q3. How much money do you spend on your Nokia mobile phone services per month? (a) (b) (c) (d) 50-100 100-200 200-500 More than 500

Q4. Buying a Nokia mobile phone for you is important: (a) (b) (c) (d) Main functions (Calls, SMS, etc.) Specific functions (Camera, MP3, etc.) External appearance Emotional satisfaction

Q5. What is the least attractive factor about Nokia mobile phones? (a) (b) (c) (d) Design or Looks Technology Price Any other (please specify)

Q6. How would you rate your experience of using a Nokia mobile phone? (a) (b) (c) (d) Excellent Good Satisfactory Bad

Q7. The main reason to buy a Nokia mobile phone: (a) (b) (c) (d) Brand Features Design Price

Q8. The price range of Nokia mobile phones are: (a) (b) (c) (d) Expensive Slightly high Affordable Low

Q9. What is your rating of the customer service of Nokia mobile phones? (a) (b) (c) (d) Satisfied Extremely satisfied Fair Dissatisfied

Q10. How did you know about Nokia mobile phones? (a) (b) (c) (d) Magazine or Newspaper Television Recommendation Internet

.THANK YOU..