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SIXSIGMA

SIXSIGMA

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Published by Renge Geevarghese
QUESTIONNAIRE
QUESTIONNAIRE

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Published by: Renge Geevarghese on Feb 02, 2013
Copyright:Attribution Non-commercial

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02/02/2013

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Questionnaire
On
Applicability of Six Sigma in HRM of Software Companies
Dear Sir/Madam,Six Sigma is a process improvement tool that has shown phenomenal success rate insome organizations. This study aims to find the applicability of Six Sigma techniques in theHuman Resource Department of Software companies. Please cooperate by filling-in yourvaluable responses to the questions. This is a purely an academic survey and the detailsprovided are used for academic purposes only and will be kept confidential.Thanking you in anticipation.
I) YOUR PERSONAL DETAILS:Your name (optional):Designation:Total Experience in HR:Total number of organizations worked:Total number of Quality Improvement Programs/Trainings participated:
II) YOUR ORGANIZATION’S DETAILS:
 
Organization’s name:
 Number of years your company has been in business (Tick one):
 
Less than 5 years
 
5
 – 
10 years
 
 
10
 – 
15 years
 
15
 – 
20 years
 
 
More than 20 years
 Total Employee Strength (Tick one):
 
Less than 100
 
100
 – 
1,000
 
 
1,000
 – 
5,000
 
5,000 - 10,000
 
 
More than 10,000
 
 
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Ownership of the company (Tick one):
 
Indian, family owned
 
Indian Private Ltd.
 
 
Indian Public Ltd
 
Multinational Corporation (MNC)
 
 
Any other, please specify _____________________
 Have you used Six Sigma techniques (projects) in HRM before?
 
Yes
 
No
If yes, which area(s)? (May tick more than one)
 
Strategic HRM
 
Human Resource Acquisition
 
Human Resource Development
 
Compensation Management
 
Human Relations
 
HR Maintenance
 
Any other, please specify _____________________
Are you planning to have Six Sigma projects in future?
 
Yes
 
No
If yes, which area(s)? (May tick more than one)
 
Strategic HRM
 
Human Resource Acquisition
 
Human Resource Development
 
Compensation Management
 
Human Relations
 
HR Maintenance
 
Any other, please specify _____________________
If No, please specify the reasons. (May tick more than one)
 
Non-Quantifiable processes
 
Unidentifiable Financial Returns
 
Very costly
 
Rigidity and bureaucracy
 
Stifles creativity
 
Lack of skilled manpower
 
Lack of Top Management support
 
Any other, please specify _____________________
 
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 III) Please rate the following HR processes / activities on their i)
Quantifiability
, ii)
Measurability of Financial Benefits
and iii)
Six SigmaApplicability
.
HR Processes
Quantifiable Financial BenefitsMeasurableSix Sigma Applicable
   N  o   t  a   t  a   l   l   V  e  r  y   l   i   t   t   l  e   F  a   i  r   l  y   G  r  e  a   t   l  y   C  o  m  p   l  e   t  e   l  y   N  o   t  a   t  a   l   l   S   l   i  g   h   t   l  y   F  a   i  r   l  y   G  r  e  a   t   l  y   C  o  m  p   l  e   t  e   l  y   N  o   t  a   t  a   l   l   S   l   i  g   h   t   l  y   F  a   i  r   l  y   G  r  e  a   t   l  y   F  u   l   l  y
A) Strategic HRM
1.
 
Human Resource Planning Process2.
 
Succession Planning Process3.
 
Controlling Employee Turnover / Attrition4.
 
Organisation Change and Development
B) Human Resource Acquisition
1.
 
Job Analysis and Design2.
 
Recruitment Process3.
 
Employee Selection Process4.
 
Employee Orientation Process
C) Compensation Management
1.
 
Job Evaluation Process2.
 
Payroll Administration Process3.
 
Fringe Benefits Management4.
 
Legal / Statutory Compliance Process

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