Inspector General's
Message to Congress
The Office of Inspector General (OIG) has continued to meet the challenge to remain effective by finding more innovativeways to deploy our resources and conduct our audit, investigation and management review efforts. One key shift inemphasis and approach has been to focus our efforts on program and operations issues and systemic problems that arelarger in scope than the traditional single-entity focus. This front-end work will lead to more effective programs with built-in controls and self-enforcing mechanisms to prevent fraud, waste and abuse by all participants, rather than rely on "after-the-fact" detection at those few participants we have the opportunity to review.These carefully focused, yet at the same time more broadly encompassing efforts have already begun to bear fruit. Auditsissued during the reporting period have, for example, identified problems in controls over the student eligibility process,and recommended improvements which we believe could greatly reduce Pell Grant overawards; and found that accreditingagencies could strengthen their role as gatekeepers of the student financial assistance programs if their on-site monitoringof member institutions was improved. In the investigative arena, we are focusing about eighty-five percent of our effortson complex investigations of institutions, including postsecondary schools, lenders, guaranty agencies and servicers. Suchefforts are more complex and more high-profile than investigations of individual student recipients. They also tend to gen-erate more publicity, which in turn helps deter fraud. Through management reviews, we are focusing on identifyingadministrative operations' work processes in need of improvement and generating possible solutions. In the continuing pursuit of programmatic and operational economy, efficiency and effectiveness, the OIG is but one link,if a critical one, in a chain that includes Education Department (ED) managers, the Congress, and participants in ED programs. We look forward to continuing to work with the Congress and the Department to foster ever greater financialand systemic improvements in federally funded education programs.Thomas R. Bloom
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