NATIONAL UNIVERSITY OF SAN AGUSTIN Questionnaire about your staying in "Amantani Island" (Cuestionario acerca de la estada en la Isla Amantani

de la ciudad de Puno) ---------------------------------------------------------------------Excuse us; we would like to know how much satisfied you are after staying in Amantani Island. Your collaboration is really important for us, because we would like to improve the touristic activity here.
(Disculpe, quisiramos saber el nivel de satisfaccin percibido por Ud. Despus de haber visitado la isla de Amantani. Su colaboracin es muy importante que impulsara el mejoramiento de la actividad turstica de la ciudad de Puno)

If your answer was No; how much delayed were the staff of the agency? (Si su respuesta es NO , cuanto de demora tuvo la agencia?

5 minutes 10 minutes 15 minutes 20 minutes 25 minutes

III. TRANSPORTATION (BOAT) (Transported en la lancha) The performance of the crew of the boat was: (Presentacion de la lancha) Very good (muy buena) Good (buena) Average (promedio) Below Average (debajo del promedio) Poor (pobre) How fast was the boat? (Rapidez de la lancha) Too fast. (Muy rpido) Right Speed (normal) Too slow (muy lento) Were there any unpleasant smells on the boat? Percibi Ud. Olores desagradables en la lancha? Yes No The toilet on the boat was: Very Clean (Muy limpio ) Acceptable (Acceptable) Unacceptable (no aceptable) I did not use the toilet ( no use los servicios higienicos) IV. LOCAL TOUR GUIDE PERFORMANCE: Please, grade with an "X" the performance of the local guide provided: (Actuacin del Guia de la Agencia de Viajes)

I. GENERAL INFORMATION Nationality: .... (Nacionalidad) Sex: (Sexo) Female (Femenino) Male (Masculino) Age: (Edad)

Under 18 18 - 29 30 44 45 65 Over 65

Education: (Nivel Educacional) High School (Secundaria) Technical Instruction (Instituto, Tecnico) University Student (Estudios Universitarios) Bachelor Degree (Grado, Bachiller) Master Degree (Maestria) Ph. D. Degree (Doctorado)

Other: ..

II. TRANSFER (HOTEL DOCK) Were you picked up from your hotel on the time agreed with the staff of the agency where you ought the tour? ( Fue Ud. recogido a tiempo segn el horario pactado por la Agencia? Yes No
Unacceptable Excellent

Her/his fluency in English (Fluidez del idioma ingles) He/she was informative and knowledgeable (veracidad de la informacion)