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Letter from a Satisfied SteelMaster Customer

Letter from a Satisfied SteelMaster Customer

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Published by denismark
The assembly and installation instructions were great. The engineering that went into the design of the building was fantastic. There were only two or three calls to SteelMaster for help and advice - and they were super responsive.
The assembly and installation instructions were great. The engineering that went into the design of the building was fantastic. There were only two or three calls to SteelMaster for help and advice - and they were super responsive.

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Categories:Types, Business/Law
Published by: denismark on Feb 04, 2013
Copyright:Attribution Non-commercial

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02/04/2013

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Letter from a Satisfied SteelMaster Customer
There are times when SteelMaster customers send in letters that need to come out in theopen in order to keep things real here. We feel it is our veracious journalistic duty to sharethe good/the bad, the sane/the insane on our blog, which is why Elizabeth forwarded thisletter to me. All she said was, “You may want to interview this couple for our blog… but,heads up - something’s going on here…proceed with caution.” There are also times when an interview and re-write does not do justice to the real scoop.After speaking with Judy Nelson and obtaining permission to share the letter her husbandKen wrote, it was apparent we were dealing with pros. WARNING: Minimal editing done…the following is a true story:Dear Elizabeth,Thank you so much for the information about the Steelmaster Photo Contest. As you cansee by our photos, I am not near as good of a photographer as I am a garage builder. Mywife and I assembled the building wepurchased from you folks.We bought a 32' X 24" basic building with theidea of adding the front and rear ends inorder for it to fit in better with the exterior of our house which has vinyl siding. We havethree cars - hers, mine, and a toy weoccasionally share. We decided that for onlya few bucks more, we could get a buildinglarge enough to house all three cars and shewouldn't have to leave hers outside to dealwith the Kansas weather.After the greatest truck driver in the world arrived with our building early on a Sundaymorning, he helped us unload it piece by piece and it was neatly stacked on my old trailer.While we unloaded, the driver told us many stories of other buildings he delivered. It wasthen my wife and I realized we could - and would build our building ourselves.It took us six months or so to assemble and erect the basic building after we had theconcrete floor and foundations poured. Steelmaster helped us with a couple of items on theblueprints we had to fix before the county would issue our permit.Judy and I started assembling the seven pieces together that make up one section. Werepeated it to get all 12 sections done. We hired a couple of guys on a long week-end anderected and installed all 12 sections together and to the concrete pad.I am a young person in my early 70's and Judy is in her very late 60's, so because of her,we decided to hire this young fellow of about 44 to help us complete the final assembly of the metal part of the structure and help with the ends. We touched the 4400 bolts and nutsat least three times each. It was all easy to do but it just took time to get them all touched,

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