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Cincinnati Home Care Tender Hearts at Home Client Information Packet

Cincinnati Home Care Tender Hearts at Home Client Information Packet

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Published by Dan Lynch
At Tender Hearts at Home, we strive to enhance the lives of seniors, the disabled and their families. Our highly qualified, compassionate caregivers provide personalized services that help our clients remain vital and independent while providing much-needed support for the entire family.
Based in Cincinnati,Ohio, Tender Hearts at Home is dedicated to helping the elderly and others in need who aren't ready to leave home for an institutional setting.
At Tender Hearts at Home, we strive to enhance the lives of seniors, the disabled and their families. Our highly qualified, compassionate caregivers provide personalized services that help our clients remain vital and independent while providing much-needed support for the entire family.
Based in Cincinnati,Ohio, Tender Hearts at Home is dedicated to helping the elderly and others in need who aren't ready to leave home for an institutional setting.

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Published by: Dan Lynch on Feb 16, 2009
Copyright:Attribution Non-commercial

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06/16/2009

 
 What Our Clients Say About 
 Tender Hearts at Home
“Ididn’tlose my independence,I gained it along with parts of  my life I thought were gone forever.My caregiver is incredible,thanks again for bringing her to me.” 
—Ms.Jean V.
“You really go above the call ofduty.We appreciate all ofthe  personal attention.
—Earl S.
Call 513-234-0805
Responsive and professional,with
S
 AME
D
 A
assessment and setup in most cases!
 We will meet with you and your family and jointly determine the scope of careand the kind of assistance that is needed.
Call24 Hours:513-234-0805
 www.TenderHeartsatHome.cominfo@tenderheartsathome.com
24 Hour Private Referral Fax Line:877-845-6021
Our one-on-one home care services include:
Personal Care Services 
Assistance with walking,bathing,dressing,grooming,mobility,restroomuse,medication reminders,etc.
Caring Companionship
Including socializationand stimulation,supervision,exercise,play games,etc.
Transportation Services 
Including to doctor’sand socialappointments,errands,shopping,etc.
Home Helper Services 
Including light housekeeping,ironing,meal preparation&cleanup,laundry,change linens,etc.
...and much more 
Call Today foraFreeAssessmen
 We are a Cincinnatifamily owned andoperated company  with trusted local and national affiliations.A proudmember ofThe Senior’sChoice network,aleading in-home assistance provider with over 20 years of experience.
 Wehelp manyfamilies at home who suffer fromboth mental and physical disorders such as:
 Alzheimer’sStroke • COPD • Recent Surgery •Diabetes • Arthritis • Dementia • Parkinson’s  Anxiety & Loneliness • Fall Risk • MS •Cancer • Other debilitating ailments
The 
Care
You Need The 
Independence
You Deserve The 
Heart 
ofOurMission
 Bonded and Insured 
ABette
Quality of Life
 
Let Us Share
WhatMakesUsDifferen
We Start with the Best Caregivers 
Our caregivers are selected based on theirprofessionalism,enthusiasm and compassionfor seniors.After a full and thorough screening, wetrain,bond and insure each one.
Our Dedication to Training
Proprietary specialized multi-phased diseasespecific training plus our Certified CompanionAide® and Home CarePlus® Programs
Our Perfect Caregiver Match Program
® 
 We listen to you and your needs and have youand your familyparticipate in the selection of the right caregiver.
WePledgeContinuity ofCare 
 Weschedule the same caregivers to ensureaconsistent and knowledgeable workingrelationship.
Our Caregivers Are Employees 
 We handle all the responsibilities of taxes,social security,scheduling,benefits,insurance,and worker’s compensation.
 Arrival Assurance Accountability System
® 
Special patented time keeping system whereall caregivers must check in and out from theirclients home phone.
Web-Based Easy View Schedule 
® 
 Your family can see your own personal,password-protected confidential web page with the scheduleof care and caregivers.
Care at Home...Wherever Home May Be 
 We can provide caregivers to attend to your lovedone in hospitals,assisted living facilities,nursinghomes,long-term rehabilitation facilities and otherlocations.Hourly,overnight,24-hour or live-in.
With TenderHearts at Home, you get more than just a caregiver.You get the best supervision and caregiving services available anywhere! 
Peace ofMind 
For the Family
 Affordable & Dependable 
Independent Living Visits 
Flexible Scheduling
You Control 
Up to 24 Hour Care 
Same Day Care Setup
in Most Cases 
 
 
About Our CareGivers 
A Proud member of The Senior’s Choice Network 
What qualities are
you 
looking for in a Companion CareGiver?We bring you the “A” list of Companion Aides…Call today for your free assessment! (513) 234-0805
Experienced in Caregiving:
85%of our CareGivers say they havecared for an elderly family memberor friend. That experience preparedthem for caring for other seniors.
Motivated to help:
97% explain theyare motivated by the desire to helpothers .
Knowledgeable:
90% achieve theCertified Companion Aide (CCA
 ® 
)designation and 81% continue theirstudies to keep current in senior caretopics.
Accomplished:
99% believe they trulyimprove the lives of the seniors theyserve.
Capable:
100% have completedtraining to hone their CareGivingand attention skills.
Appreciated:
99% have been warmlyreceived and welcomed into thehomes of their senior clients.
Committed:
93% say they love sen-iors and want to do whatever they canto improve their lives.

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