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PMadvice

PMadvice is a book specifically written to teach IT Programme and Project Managers how to a take a new business opportunity or requirement, from first initial thought to finished operational product. The book has been written… (More)

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Sections

Forward
Author Background
Introduction
Overview
Objective
Section 1 - Management Skills
1. Management Skills
1.1 Introduction
1.2 Personal Management
1.2.1 Your Environment
1.2.2 Role of Programme Manager
1.2.3 Role of Project Manager
1.2.4 Leading by Example
1.2.5 Responsibility
1.2.6 Escalation
1.2.7 Remaining Unbiased
1.2.8 Take Time to Think
1.2.9 Time Management
1.2.10 What’s Happened, Will Happen, Expected to Happen
1.2.11 Golden Rules of Management
1.3 Team Management
1.3.1 Team management
1.3.2 Looking after the Team
1.3.3 Utilising Team Skills
1.3.4 Resource Management
1.4 Management Techniques
1.4.1 Planning
1.4.2 Personality Clashes
1.4.3 Giving and Gaining Trust
1.4.4 Once Maybe, Twice No
1.4.5 Using the Facts
1.4.6 Seeing is Believing
1.4.7 Hiding the Issues
1.4.8 Positive Vibes
1.4.9 Influencing
1.4.10 Decision Process
1.4.11 Working in Credit
1.5 Groups, Workshops & Presentations
1.5.1 Groups and Boards
1.5.2 Brainstorming Sessions
1.5.3 Workshops
1.5.4 Minutes & Actions
1.5.5 Presentations
1.6 Governance
1.6.1 What is Governance
1.6.2 Quality Control & Assurance
Section 2 – Programme & Project Overview
2. Programme and Project Overview
2.1 Introduction
2.2 Overview
2.3 Programme & Project Phase Diagram
Section 3 – Initiation Phase
3. Initiation Phase
3.1 Introduction
3.2 Programme & Project initiation
3.3 Initiation Documentation
3.3.1 Project Mandate
3.3.2 Business Case
3.3.3 Terms of Reference (ToR)
3.3.4 Project Initiation Document (PID)
3.3.5 Feasibility Studies
3.4 Budget
3.4.1 Budget Sizing and Managing
3.4.2 Baseline Your Start
3.5 Planning
3.5.1 Initial Planning
3.5.2 Assumptions
3.5.3 Quality Plan
3.6 Governance
3.6.1 Setting up Governance
3.6.2 Templates and Formats
3.6.3 Stakeholders and Boards
3.6.4 Reporting
3.6.4.1 Reporting Content and Format
3.6.5 Structure, Roles and Responsibilities
3.6.6 Change Control
3.6.7 Risks and Issues
3.6.8 Tender process
3.6.9 Tools
3.6.10 Sign-off
3.6.11 End Phase Reviews
Section 4 - Planning
4. Planning Phase
4.1 Introduction
4.2 Detailed Planning
4.2.1 Plan structure
4.2.2 Tasks
4.2.3 Milestones
4.2.4 Dependencies
4.2.5 Critical Path
4.2.6 Contingency
4.2.7 Monitoring
4.2.8 Roll up Plans & Sub Plans
4.2.9 Holidays
4.2.10 Sickness
4.3 Resource Planning
4.3.1 Teams and Resources
4.3.2 Training
4.3.3 Resource Pool
4.4 Budget and Planning
4.4.1 Budgets
4.4.1.1 Infrastructure
4.4.1.2 Hardware
4.4.1.3 Software
4.4.1.4 Expenses
4.5 Governance
4.5.1 Plan Sign-off
Section 5 – Requirements, Strategies and Approaches
5. Requirements, Strategies & Approaches Phase
5.1 Introduction
5.2 Documenting Requirements
5.2.1 Business requirements
5.2.2 Technical requirements
5.2.3 Operational Requirements
5.3 Requirements Documenting Techniques
5.3.1 Your Audience
5.3.2 Customer Buy In
5.3.3 Backwards to go Forwards
5.4 Documenting Strategies & Approaches
5.4.1 Strategies & Approach
5.5 Governance
5.5.1 Sign-off
5.5.2 Audit Requirements
Section 6 - Design
6. Design Phase
6.1 Introduction
6.2 Design Documentation
6.2.1 Logical Design
6.2.2 Physical Design
6.2.3 Technical Design
6.2.4 System Architecture Design
6.3 Design Techniques
6.3.1 Feasibility Studies
6.3.2 Prototyping & Proof of Concept
6.4 Design Considerations
6.4.1 Leading Edge and Bleeding Edge
6.4.2 Disaster Recovery
6.5 Governance
6.5.1 Sign-Off
Section 7 - Development
7. Development Phase
7.1 Introduction
7.2 Development Phase
7.3 Development initiation
7.3.1 Development Planning
7.3.2 Milestones
7.3.3 Dependencies
7.3.4 Resource Allocation
7.3.5 Training
7.3.6 Tools
7.3.7 Development Environment
7.4 Development Management
7.4.1 Managing Progress
7.4.2 Reporting
7.4.3 Managing Resources
7.4.4 Managing Dependencies
7.4.5 Managing Budget
7.5 Unit Testing
7.5.1 Testing Configuration
7.5.2 Unit Testing
7.5.2.1 Testing Scripts
7.5.2.2 Testing Data
7.5.2.3 Regression Testing
7.5.2.4 Defect Tracking
7.6 Link Testing
7.6.1 System Testing Support
7.6.2 User Acceptance Testing Support
7.7 Governance
7.7.1 Test Completion Reports
7.7.2 Quality Control
Section 8 – Testing Phase
8. Testing Phase
8.1 Introduction
8.2 Testing
8.2.1 Environment Build and Configuration
8.2.1.1 Production-like
8.2.1.2 Hardware Configuration
8.2.1.3 Software Configuration
8.2.1.4 Data Requirements
8.2.1.5 Processing Requirements
8.2.2 Preparing for testing
8.2.2.1 Testing Scripts
8.2.2.2 Testing Data
8.2.2.3 Environment Configuration
8.2.3 Environments
8.2.3.1 Re-Cycling Environments
8.2.4 Shakedown
8.2.5 Lockdown and Change Control
8.3 Testing Methods
8.3.1 Unit Testing
8.3.2 Link Testing
8.3.3 Factory Acceptance Testing
8.3.4 System Testing
8.3.5 User Acceptance Testing
8.3.6 Performance Proving and Testing
8.3.6.1 Performance Proving
8.3.6.2 Performance Testing
8.4 Testing Techniques
8.4.1 Regression Testing
8.4.2 Compressed Business Days
8.4.3 Automated Testing
8.4.4 Defect Management
8.4.5 Operational Acceptance Testing (OAT)
8.4.6 Production Waivers
8.4.7 Production Proving
8.4.8 Penetration Testing
8.4.9 Denial of Service Attack
8.5 Governance
8.5.1 Sign-Off
Section 9 - Implementation
9. Implementation Phase
9.1 Introduction
9.2 Implementation Approaches
9.2.1 Big Bang
9.2.2 Multiple Events
Why multiple events?
9.2.3 Parallel Running
Why parallel running?
9.2.4 New Service
9.3 Implementation Planning
9.3.1 Implementation Plan
9.3.2 Business Readiness
9.3.3 Service Level Agreements
9.3.4 Operating Level Agreement
9.3.5 Command and Control
9.3.6 Dress Rehearsals
9.3.7 Pre-Production Proving
9.3.8 Documentation Preparation
9.4 Implementation Methods
9.4.1 Pilot
9.4.2 Migration
9.5 Governance
9.5.1 Data Verification
9.5.2 First Occurrence
9.5.3 Sign-Off
Section 10 – Operational Handover
10. Operational Handover Phase
10.1 Introduction
10.2 Pre-Implementation Handover
10.2.1 Operational Acceptance Testing (OAT)
10.2.2 Training
10.2.3 Skills Transfer and Handover
10.2.4 Ownership Transfer
10.2.5 Documentation Handover
10.3 Post-Implementation Handover
10.3.1 Ownership and Responsibility
10.3.2 Service Level Agreements (SLA)
10.3.3 Operating Level Agreements (OLA)
10.4 Governance
10.4.1 Sign-Off
Section 11 – Review & Closure
11. Review & Closure
11.1 Introduction
11.2 Review & Closure Process
11.2.1 Review & Closure Workshop
11.2.2 Review & Closure Report
11.2.3 Appraisals
11.2.4 Resource Release Process
Section 12 - Decommissioning
12. Decommissioning Phase
12.1 Introduction
12.2 Decommissioning Process
12.2.1 Scope
12.3 Infrastructure
12.3.1 Archiving
12.3.2 Backups
12.3.3 Infrastructure
12.3.4 Destroying infrastructure
12.4 Governance
12.4.1 Review End Project Status
12.4.2 Asset Management
12.4.3 Sign-Off
Section 13 – Troubleshooting
13. Trouble Shooting
13.1 Introduction
13.2 My plan is slipping
13.3 I don’t have the time to control governance
13.4 I need more resources
13.5 I cannot afford to let the team have time off
13.6 I am running out of budget
13.7 My team is tired and losing focus
13.8 My team are not supporting governance
13.9 I cannot get documentation signed off
13.10 The Test Environment is unstable
13.11 The pressure is getting too much
13.12 The last meeting was a nightmare
13.13 There is a lack of respect
13.14 Scope and responsibility of your project is unclear
Appendix - A: Prince2® Methodology
Appendix - B: Structure Sys Anal & Design Method
Appendix - C: Capability Maturity Model Integration
Appendix - D: Project Mandate - Template
Appendix - E: Business Case - Template
Appendix - F: Project Initiation Doc (PID) - Template
Appendix - G: Terms of Reference (ToR) - Template
Appendix - H: Project Plan - Template
Appendix - I: Budget Usage Forecast - Template
Appendix - J: Feasibility Study - Template
Appendix - K: Requirements Document - Template
Appendix - L: Strategy & Approach Doc - Template
Appendix - M: Implementation Plan – Template
Appendix - N: Service Level Agreement – Template
Appendix - O: Operating Level Agreement -Template
Appendix - P: Minutes & Actions – Template
Appendix - Q: Document Naming Conventions
Appendix - R: Sign-Off and Review Process
Appendix - S: Network Folder Structure - Template
Appendix - T: End Phase Review – Check List
Appendix - U: Initiation Phase – Check List
Appendix - V: Planning Phase – Check List
Appendix - W: Req, Dsg, Strtgy Phase – Check List
Appendix - X: Dev & Test Phase – Check List
Appendix - Y: Testing Phase – Check List
Appendix - Z: Implementation Phase – Check List
Appendix - AA: Operation Handover – Check List
Appendix - BB: Decommissioning – Check List

Info and Rating

Category:	Uncategorized.
Rating:
Upload Date:	02/11/2013
ISBN	9781466980945
Copyright:	Traditional Copyright: All rights reserved
Tags:	planning training learning testing troubleshooting coaching requirements (more tags) planning training learning testing troubleshooting coaching requirements implementation develop ian trafford trafford publishing tomkins project manager it programme & project management 9781425160098 072722 programme manager process and procedures (fewer)

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