ound that 64 percent o buyers o cloud solutions were business or lineunction managers and executivesrather than rom the IT unction itsel (see chart, above).
The advent o the cloud signalssignicant changes in unctions androles or internal IT. For two decades,IT has been evolving rom a back-ocetechnical unction into a service-oriented provider that delivers criticalbusiness capabilities and is managedby business and technology leadersas a strategic business resource. A much-touted purpose o outsourcing,and now o the cloud, has been toaccelerate this process, reeing upinternal IT resources or more business-ocused and strategic tasks.But how can this complex environmentbe more eectively managed?Cloud computing and the consumeriza-tion o IT have the potential to creategreat value or organizations in every industry. Employees can work romanywhere and can meet customer demands or respond to operationalneeds as i they were at the oce.Businesses can reduce costs, createmore agile IT capabilities, simpliy procurement and accelerate thedelivery o IT unctionality on behal o the business. At the same time, organizations nowneed to think in new ways abouthow to manage IT in a coherent,comprehensive and cost-eectiveway, making technology, applicationand business services choices witha clearer eye on business value.
Increasing the power
So what’s needed to more eectively manage this new and more complex
Holding the power
The centrifugal force of cloud computing is pushing greater IT power out to the entirebusiness. Accordingly, more and more non-IT groups within an organization are nowinvolved in IT purchasing decisions. According to a 2012 Everest Group study, 64 percentof stakeholders involved in cloud-solution purchases were from outside the IT function.
Stakeholder involvement in cloud-solution purchasesBuyer responses, N=185
Source: “Evaluating Cloud Service Providers,” Everest Group, 2012