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Table Of Contents

WHAT IS A PROJECT?
WHAT IS A PROJECT LIFE CYCLE?
THE HISTORY OF PROJECT MANAGEMENT
ROLES AND RESPONSIBILITIES IN PROJECT MANAGEMENT
PROJECT MANAGEMENT AND THE HEALTHCARE ENVIRONMENT
ESTABLISHING RELATIONSHIPS IN HEALTHCARE
DIFFERENCES IN MANAGEMENT
Strategic Management
Operations Management
Crisis Management
Project Management
SUMMARY
KEY REVIEW QUESTIONS
ENDNOTES
WHY ARE PROJECTS CHOSEN?
Personal
Financial
Competitive
Safety
Regulatory
Summary
DECISION-MAKING TOOLS FOR CHOOSING A PROJECT
Root Cause Analysis
Cost-Benefit Analysis
Brainstorming
Consensus Building
Functional Organization
Matrixed Organization
Project-Focused Organization
Other Considerations for Project Choice
Regulatory and Industry/Organization Standards
ENDNOTE
GOALS AND OBJECTIVES
PROJECT PLAYERS
PROJECT PLAN
The Project Charter
Scope Statement
Requirements and Expectations
Detailed Project Description
Milestones and Deliverables
Acceptance/Success Criteria
CONTRACTUAL SPECIFICATIONS
THE WORK BREAKDOWN STRUCTURE
DEALING WITH THE CREEPS
UNDERSTANDING SCHEDULING TOOLS
Network Diagram
Start–End–Float
Gantt Chart
Task Relationships
Other Dependency Considerations
Leads and Lags
Calendars and Updating
Sequencing Tasks
SCHEDULE DEVELOPMENT
SCHEDULE CONTROL
Crashing
Fast Tracking
ESTIMATING COST
Cost Categories
Direct Costs
Variable Costs
Indirect Costs
Special Case Costs
Capital Costs
ASSESSING COSTS
Types of Estimates
Order of Magnitude
Budget Estimate
Definitive Estimate
Pro Forma Assessments
Other Estimating Considerations
Cost Estimating Tools
Analogous Estimating
Parametric Estimating
Bottom-Up Estimating
ALLOCATING BUDGETED COSTS
HISTORY OF QUALITY IN THE UNITED STATES
PROJECT QUALITY MANAGEMENT
Project Planning
Quality Management Tools
Flow Charts
Cause-and-Effect Diagrams
Check Sheets
Pareto Charts
Histograms
Control Charts
Scatter Plot
Project Quality Control
Project Quality Assurance
What Is Quality?
A Transcendent Approach
Product-Based Approach
User-Based Approach
Manufacturing-Based Approach
Value-Based Approach
Quality of Service Approaches
Attributes and Variables
Mean, Median, Mode
Range, Variance, Standard Deviation
THE COST OF QUALITY
THE PROCESS OF COMMUNICATING
Methods of Communicating
Conditions of Communications
BARRIERS TO COMMUNICATIONS
IMPROVING YOUR COMMUNICATIONS
VARIABLES OF COMMUNICATIONS
COMMUNICATIONS MANAGEMENT PLAN
Communications Plan
IMPROVING COMMUNICATIONS
SOCIAL MEDIA AND HEALTHCARE
REPORTING
DEALING WITH CHANGE
MONITORING AND CONTROLLING CHANGES
Projects/Change Are One and the Same
WHAT IS RISK?
RISK AND REWARD
INTERVIEWING
RISK MATRICES
RISK IDENTIFICATION
What to Consider
QUALITATIVE AND QUANTITATIVE RISK ANALYSIS
LESSON LEARNED
RESPONDING TO RISK
Mitigating Risk
Accepting Risk
MONITORING AND CONTROLLING RISKS
Earned Value Management
Specific Example of Risk Assessment
Clarity and Specificity of Requirements Risks
INTERNALLY FACING REASON
EXTERNALLY FACING REASON
CONTRACT CLOSURE
CLOSING OUT THE TEAM
HISTORY OF MOTIVATION
WHAT MOTIVATES YOU?
TEAMING
Forming
Storming
Norming
Performing
Adjourning
WHY ARE TEAMS SO IMPORTANT?
THE PROJECT TEAM
CHOOSING A PROJECT TEAM
PLANNING FOR THE TEAM
DEVELOPING A PROJECT TEAM
LEADERSHIP
LEADERSHIP VERSUS MANAGEMENT
Leadership Theories
POWER
Power Defined
Power Structures
THE PROCUREMENT PROCESS
Pre-Purchase
Purchase
Post-Purchase
Contract Administration and Close-Out
WHAT IS A NEGOTIATION?
The Logical Component
The Emotional Component
TYPES OF NEGOTIATIONS
NEGOTIATION STYLES
People Who Are Different
SPECIFICALLY MANAGING CONFLICT
PROGRAM PHASES
Setting Customer Expectations
Core Program Team Elements
Program Director
Program Engineer
Program Planner/Scheduler
Site Project Manager
Program Clerk
Program Documentation
The Integrated Plan
Statement of Work
Work Breakdown Structure
Costs
Working the Detailed Schedule
Plan, Obtain, Execute
Integration
Ongoing Operations
Close-Out
PROJECT NEEDS AND INITIATION
PROJECT DEVELOPMENT
Waterfall
Iterative Development
SUSTAINABILITY
THE GREENING OF HEALTHCARE
The Organization
The Facility
Your Team
Your Project
Yourself
Appendix A
Appendix B
Appendix C
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Project management

Project management

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Project management
Project management

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Categories:Business/Law
Published by: ftpo196 on Feb 12, 2013
Copyright:Attribution Non-commercial

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