Devendra Singh Khiriya

E-Mail: devkhiriya@gmail.com

Mobile: 09587537475

CAREER AT GLANCE

A competent professional with 4 years of cross cultural experience in Business Analysis &Consulting, Advisory, Operations support, Project Coordination, Client Relationship Management and Team Management.

Currently completed work with Environment Agency England & Wales (Sheffield, UK)

Experienced in Business management and marketing (requirement gathering) and preparation of process map through market research for converting business requirement into technical specifications.

Skilled in adopting a pragmatic approach in improvising on solutions and resolving complex business issues.

Possess excellent interpersonal skills that have been put to good use in building and managing relationships with clients.

Gathered fair understanding of utilising market feedback & personal network to develop marketing intelligence for formulating plans (both strategic as well as tactical) for the brands.

Possessed excellent communication and organizational skills with proven abilities in team management and customer relationship management.

Endowed with a profound customer centric and systems driven approach to designing business solutions.

ORGANISATIONAL SCAN

Feb12 till date:

SanghDev & Company

Managing Director

Oct10 Dec12:

Environment Agency England & Wales, Sheffield

Permitting Support Officer

Feb08 Dec12:

Primark Stores, Sheffield, U.K.

Retail Sales Manager (Part- Time)

July06 Aug07:

A Wood Merchant Pvt. Ltd. Jodhpur , India

Assistant Sales Manager

KEY DELIVERABLES:

Analysing latest business trends pertaining to other industrial trends; providing recommendations for fine tuning business strategies.

Marketing

Managing marketing operations for achieving increased growth & top-line profitability; establishing global efforts. linkages & initiating market development

Business Development

Identifying market opportunities, developing business cases and delivering a successful product.

Defining Requirement Gathering

suitable the

m ethodology available

to

undertake for the

the

project with requisite output.

inputs

Sales Support

Ensuring

maximum

client

satisfaction

for repeat

business and accomplishment of organisational vision

and strategic direction. Consulting

Engaging and coordinating Business planning sessions for understanding and client business processes

Business Analysis

mapping them to required business standards. Extending sales support to onshore m arketing team s

for Project Coordination

developing

new

business

and

new

client

relationships through marketing leads. etc. Forecasting & planning weekly sales cycle.

Process

oordinating C accordingly attain

budgets, effectuating

forecasts business

and plans

reports to

&

maximum sales and optimum revenue. Re- Engineering

Handling inbound and outbound calls, dealing with emails and supporting the team members to achieve

Quotations

the targets. teering S initiatives towards improvin g customer

satisfaction calls,

level

through

regular

relationship

identifying customers.

&

conducting

consultation

sessions

for

plem enting Im organisation, ensuring accomplishment of business goals.

services

plans

policies

for

the

SIGNIFICANT HIGHLIGHTS:

At SanghDev & Company

Identifying market opportunities.

Coordinating budgets, forecasts and reports & accordingly effectuating business plans to attain maximum sales and optimum revenue.

Implementing services plans/policies for the organization, ensuring accomplishment of business goals.

Took company to one of the biggest: Malaysia International Jewellery Festival at Kula Lumpur and domestic exhibition such as Fashionista India. Dealing with the product design.

Dealing with Business Development Managers regarding the interest, product rates and commitments. Controlling product quality.

At Environment Agency

Efficiently involved in checking the legislation documents.

Assigned responsibility of 12 member team & gathering new projects for team from internal customers.

Proving advice on environmental legislations for carrying out queries regarding waste and water usage. Involved in processing more than targeted applications and issue of licenses.

Successfully interacted with the National Permitting Officers regionally for procedures andadvertisements.

At Primark Stores

Duties include floor management.

Handling cash and tills. Stock Knowledge for re-stocking the store. Sales and product analysis. Last but not least, customer care keen to provide excellent service.

ACADEMIC PROJECTS and INTERNSHIPS

Thesis / Dissertation.

Title: Brand As Human Identity.

Scope: Completed Thesis on Brand perception and brand identity. Doing comparison analysis of

brand awareness strategy on buyers personal image and buying traits.

(Human Resource)

Title: Human Factor Engineering. different case studies in concerned to the evolution of human factor

Scope: Analyzing

engineering in different industrial era.

Internship

Title: International Consultancy Project.

Scope: To identify the financial feasibility and marketing scope of newly innovated Pig iron And

possibility of new market segment i.e. Aluminum.

ACADEMIC CREDENTIALS

2007-2009

MSc In International Marketing from Sheffield Hallam University, Sheffield, England, UK

Professional postgraduate diploma from chartered institute of institute of marketing (CIM), A membership with Chartered Institute Of Marketing.

Marketing Management & Planning Understanding Customer & Planning. Managing marketing Relationships, Managing Marketing Resource. Competitive Marketing Strategies for Global Markets. Entrepreneurial Marketing & Innovation. The reflective marketing Practitioner.

2003-2006 B.B.A. (Marketing) from Institute Of Management Studies, DehraDun, UttraKhand.

IT Forte:

Proficient in MS Office