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HOW TO
THINK
DIGITAL

ANALOG
MARKETERS, YOUR
CAREER IS OVER
HOW TO THINK DIGITAL
1
A lot of people are terrified of digitization.
TV executives are wondering whether their stations

have a future.
Newspaper barons say their industry is \u2018in freefall\u2019.
A generation of advertising executives are sensing that

their career is in the toilet.
At Wunderman though, we have no such concerns.
We have a very clear appreciation of what digitization

is bringing to marketing.
This book sets out our perspectives, observations and
our insights.
They are based on web analytics, user observation

and hard, current data.
You may of course choose to disagree with them.
And stick with the analog marketing principles you

have grown up with.
By:
Simon Silvester
simon.silvester@wunderman.com
For new business enquiries, please contact:
Joel Barad (New York)
joel.barad@wunderman.com
tel: +1 212 210 4381
Deborah Peake (London)
deborah.peake@wunderman.com
tel: +44 20 7611 6522
Michel Mommejat (Singapore)
michel.mommejat@wunderman.com
tel: +65 6295 2018
For press enquiries, please contact:
Nancy Maffucci
nancy.maffucci@wunderman.com
tel: + 1 212 210 4498
Bernard Barnett
bernard.barnett@wunderman.com

tel: +44 20 7611 6425
ISBN 978-0-9557574-0-2
The electronic version of this document is

downloadable frompubs.wunderman.com/digital
In the late twentieth century,
a billion trees were cut down,
to make paper to print
advertisements on.
Two billion litres of oil were
burned,
to power televisions during
commercial breaks.

But the most horrific fact is that most of those trees and most of that oil was wasted.

Because most of the ads never

reached the right people.
We cannot go on like this.
There has to be a better way.

SUMMARY
2
THE WUNDERMAN NETWORK
The analog world is dying, as highly segmented brands
find it more and more difficult to connect withnarrow
target audiencesvia blunt mass mediaand as
consumers spend more and more money ondevices
and services that eliminate advertising from their
lives. (page 5)
But marketers are struggling to adopt digital because
what it does looks to them nothing like marketing.

But that\u2019s because the concept of marketing was first coined in 1960 to explain the effects of cheap, mass television.

Marketers didn\u2019t select TV as their medium of choice. Marketing was invented to explain the effects of cheap TV.(page 9)

To think digital, marketers need to completely erase
what is in their heads.
They then need to use the followingprinciples:

1. Most analog marketing hits the wrong people, or the right people at the wrong time. Digital is more efficient and more impactful because it can hit

only the right people, and only at the right time.
(page 14)

2. There are many digital media. But the most powerful is digitally enhanced word of mouth. Use it with care though \u2013 you can\u2019t use it tobuy your way to success. (page 21)

3. In the analog era, marketing was about getting people tothink things so they mightdo things. Digital media are interactive, so now it\u2019s the other

But those principles come from a world that no longer
exists.
And they were created to direct media choices that are

no longer possible.
So to stick with them if you will.
But you will be making the same choice that losing

generals have been making for centuries.
To march into the next war, intending to fight the last.
way round. Marketing is now about getting
people to do things.(page 27)

4. There\u2019s no point using really smart search marketing if you don\u2019t spend as much time thinking about what happens after the click. (page 31)

5. No consumer will wait 10 seconds for a brand
website to download. Keeping people waiting is
a sin.(page 36)

6.Most marketers are dataphobes. And with good reason. Digital data streams can paralyze marketing departments unless they are handled expertly.So handle data with care. (page 40)

7. Digital media will continue to evolve rapidly for
the next twenty years. So don\u2019t wait for the dust
to settle.Marketers need to adopt a permanent
beta mentality in their marketing planning. (page
45)
8. Why find a new customer when you already have
one. Smartly managed,digital relationships can
last a lifetime.(page 54)
9. In the digital era, all brand owners are also media
owners. Save media money and find the perfect
partner.(page 59)
10. Web 2.0 is all about consumers working together.
Work out how to collaborate with them too inthe
channel of we. (page 66)
11.In the analog era the point of much marketing
was to encourage consumers to trial a product or
of 00

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