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Table Of Contents

1 INTRODUCTION
1.1 Aims & Objectives:
1.2 The Hypothesis:
1.3 Structure of Thesis Content
2 RESEARCH METHODOLOGY
2.1 Thesis Planning and Methodology
2.1.1 Research Methods
2.1.2 Choice of Research Methods
2.1.3 Data Analysis
2.2 Limitations of the Study
3 ARTIFICIAL INTELLIGENCE
3.1 Weak Artificial Intelligence
3.2 Strong Artificial Intelligence
3.3 Artificial Intelligence versus Biological Intelligence
3.4 Conclusion
4 THE HISTORY OF ARTIFICIAL INTELLIGENCE IN BUSINESS
4.1 The Genesis of Modern Artificial Intelligence
4.2 History of commercial AI applications
5 ARTIFICIAL INTELLIGENCE METHODS IN BUSINESS
5.1 Expert System
5.1.1 Definitions:
5.1.2 Potential Applications for an Expert System
5.1.3 Conclusion
5.2 Artificial Neural Network
5.2.1 Definition:
5.2.2 Learning
5.2.3 Artificial Neural Network Techniques
5.2.4 ANN as method of Forecasting
5.2.5 Conclusion
5.3 Evolutionary Algorithms
5.3.1 Definitions:
5.3.2 Branches of Evolutionary Algorithms:
5.3.3 Advantage and Disadvantages
5.3.4 Conclusion
5.4 Hybrid System
5.4.1 Definitions:
5.4.2 Fuzzy Logic & Fuzzy Expert Systems
5.4.3 Data Mining
5.4.4 Conclusion
6 ARTIFICIAL INTELLIGENCE APPLICATIONS IN BUSINESS
6.1 Information Overload
6.2 Customer Relationship Management “Behaviour Analysis”
6.2.1 Case Study: FedEx
6.2.2 Credit Card Issuers and Collectors
6.2.3 Insurance and Mortgage
6.2.4 Conclusion
6.3 Customer Relationship Management “Support & Marketing”
6.3.1 Support
6.3.2 Case Study: HP
6.3.3 Marketing
6.3.4 Conclusion
6.4 Company Management
6.4.1 Control
6.4.2 Content Management Agents
6.4.3 Case Study “DTCU”
6.4.4 Conclusion
6.5 Production Management
6.5.1 Scheduling
6.5.2 Case Study “Texaco”
6.5.3 Conclusion
6.6 Finance Management
6.6.1 Predicting Stock Portfolios
6.6.2 Case Study “NeuWorld Financial”
6.6.3 Conclusion
6.7 Conclusion
7 FUTURE OF ARTIFICIAL INTELLIGENCE IN BUSINESS
7.1 Customer Relationship Management
7.2 Company Management
7.3 Conclusion
8 CONCLUSIONS & RECOMMENDATIONS
8.1 The Hypothesis:
9 BIBLIOGRAPHY
10 APPENDIXES
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Artificial Intelligence in Business

Artificial Intelligence in Business

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Published by Haneesha Muddasani
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Published by: Haneesha Muddasani on Feb 14, 2013
Copyright:Attribution Non-commercial

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08/19/2013

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