LESSON PLAN

School Subject Class/Semester : SMKN 2 Banjarmasin : English : XI PS A / 1

Standard Competence: Able to communicate in English on the Elementary school. Basic Competence : Mencatat pesan-pesan sederhana baik dalam interaksi langsung maupun melalui alat : Pesan (message) yang diterima lewat telepon dicatat dengan benar. Pesan (message) yang diterima secara langsung dicatat dengan benar. : Telephoning : Speaking integrated with listening : 2 x 30 minutes

Indicator

Theme Skills Time Allocation

A. Objective At the end of the lesson, students are able to B. Instructional Material: Some expressions that used for making a call are: Good morning/ afternoon/ evening. Could you put me through to extension 132, please? May I speak to.please? Im..from (mention your office/address) Im calling about..(your purpose). Could you put me through to Mr./Mrs..? Could you take my message forplease. Please, tell him/ her to call me if she is back. Please, tell him that Ill call her back at four this afternoon. My number is. The common expressions of receiving a call are as follows: Good morning/afternoon/evening + (your company name) May I help you? Whos calling, please? Could I have your name, please?

Could I have your phone number, please? Just a moment, please. Im sorry Sir/Maam. The line is busy Ill put you through Mr./Mrs. Could I take a message, please? You are through to extension. Thank you for calling.

C. Teaching Methods 1. Three-Phase Technique (Pre, While, Post)

D. Steps

Time
10 Pre Activity

Teachers Activity
Greets the students. Good morning class. How are you this morning? Im very well too Asks students to pray together. Checks the presents list. Anybody is here? yes, very good Reviews the previous lesson. 1. Do you still remember about our last meeting? Can you mention it?

Students Activity
Respond: Good morning maam. Fine thank you, and you?

Respond: Yes maam, everybody is here Respond: 1. yes maam. Its about handling guest. can I help you? Welcome to our restaurant, etc Students accordingly respond

Elicit Background knowledge by showing picture and asking some questions.

1. In, your opinion, what is she doing? 2. Have you ever made a phone call? 3. What do you say first? 4. Have you ever received a telephone call? 5. What do you say if the caller wants to speak to your father but he is not at home?

Tells about lesson today. Based on my question. Can you guess what the topic today? Ok, now we are going to continue our material about telephoning or handling a telephone call. I hope at the end of the lesson, you are able to

Respond accordingly

30

While Activity Teacher gives explanation and example about telephoning or handling a telephone call.
Some expressions that used for making a call are: Good morning/ afternoon/ evening. Could you put me through to extension 132, please? May I speak to.please? Im..from (mention your office/address) Im calling about..(your purpose). Could you put me through to Mr./Mrs..? Could you take my message forplease. Please, tell him/ her to call me if she is back. Please, tell him that Ill call her back at four this afternoon. My number is. The common expressions of receiving a call are as follows: Good morning/afternoon/evening + (your company name) May I help you? Whos calling, please? Could I have your name, please? Could I have your phone number, please? Just a moment, please. Im sorry Sir/Maam. The line is busy Ill put you through Mr./Mrs. Could I take a message, please? You are through to extension. Thank you for calling

Pay attention

Teacher gives the exercises.

Listen to the dialogue and complete the missing words by choosing on the column B!
A Aldo : Hello, Id like to speak to Mr. Edward, please. Secretary: Yes. (1) Edward : Hello, Edward speaking. Aldo : Oh, yes (2) ..advertisement for an English teacher. My name is Aldo. Edward : Oh, yes. Aldo : (3)to see you, please? Edward : Certaintly. Let me see. Would you able to come on (4).. B a. wait a moment, please b. just a moment , please c. Im calling about d. Im calling because e. Could you take my message f. Could I have an appointment g. Saturday afternoon at 2 p.m.

Students do the exercises Possible Answers: 1. Could 2. May 3. Can 4. Would 5. Would 6. Would 7. Would

Aldo : Yes, that will be fine. Edward : All right. (5).

h. Friday afternoon at 3 p.m. i. See you later. j. See you then.

Discuss the students answer.

Students accordingly

respond

20

Post Activity Review the lesson by asking some questions. 1) What have we learn today? 2) Can you mention the expression of handling a telephone? Summarize the lesson. Give evaluation (Teacher asks students to perform the dialogue that they have done in the exercise) Giving homework ( in appendix ) Planning remedial for next meeting. the remedial will be given to the students who dont pass minimum score (that is 6,5) Praise the students for their activity participation. Closure / leave taking. ok students, this is the end our class today, dont forget for homework, study hard at home, keep spirit, see you next meeting and have a nice day

Students Respond

Students respond Students do evaluation.

the

Students respond

Students respond

See you maam and thank you.

Pendidikan Budaya dan Karakter Bangsa yang ditanamkan : Bersahabat Komunikatif, Peduli sosial Rasa ingin tahu Demokratis Mandiri Kerja keras Disiplin Senang membaca Religius Santun Kritis Analitis Logis Lapang dada Terbuka Teliti Peduli lingkungan Gigih Berani

E. Source

: LP2IP English For Vocational Schools students XI. Dra. Hj. Yiyis Krisnani, M. Hum. Yogyakarta Effective Communication An Integrated Course of English for Vocational School 2nd SMK (Pusat Perbukuan Departemen Pendidikan Nasional)

F. Evaluation

Technique : Form : write G. Instrument Exercise and evaluation Listen to the dialogue and complete the missing words by choosing on the column B!
B Aldo : Hello, Id like to speak to Mr. Edward, please. a. wait a moment, please Secretary: Yes. (1).. b. just a moment , please Edward : Hello, Edward speaking. c. Im calling about Aldo : Oh, yes. (2)advertisement d. Im calling because for an English teacher. My name is Aldo. e. Could you take my message Edward : Oh, yes. f. Could I have an appointment Aldo : (3)to see you, please? Edward : Certaintly. Let me see. Would you able to come g. Saturday afternoon at 2 p.m. h. Friday afternoon at 3 p.m. on (4).. i. See you later. Aldo : Yes, that will be fine. j. See you then. Edward : All right. (5).
A

Answer key: 1. b 2. c 3. f 4. g 5. j Evaluation: Perform the dialogue using the script that has been done in the exercise.

Homework Choose the statements provided to suit the blank spaces in the following dialogues. R=receptionist; C=caller R : Receptionist. (1) C : Sure. My name is Hendrik. (2) R : Certainly, Sir. C : (3). Ask him to phone this evening. R : (4) C : 749708 R : Thank you, Sir. a. Your phone number, please. b. Can I help you? c. Can you give a message to Mr. Andreas?

d. tell him everything is all right. e. Could you help me, please? R : Good morning. National Bank. (5)..? C : Good morning. (6). Mr Melson Santoso, please? R : Im sorry , Maam. He has been away for a few days. (7).. C : Please tell him to contact me as soon as possible, R : (8). C : Niken Aditya of Ancient and Modern Art Gallery. R: Could I have your phone number, please? C : Sure. 654221. a. Im calling about b. Id like to speak to c. Can I help you? d. could I have your name, please? e. Would you like to leave a message? Answer key 1. b 2. c 3. d 4. a 5. c 6. b 7. e 8. d H. Scoring system Pronunciation 10-30

Accuracy 10-30

Fluency 10-30

Total Score 90

I. Remedial Rearrange these jumbled expressions into a good conversation. I. 1. R: Just a moment please. Ill get her. 2. C: Good morning. Could I speak to Ms. Helena, please? 3. R: Techno Comp. Good morning. Can I help you/ 4. C: OK. Thank you. II. 1. R: Im sorry. The line is engaged. Do you want to hold on, or call again later? 2. C: Good afternoon, Id like to speak to Mr. Fahrur Siregar. 3. R: Good afternoon. Nusa Indah Corporation. May I help you? 4. C: OK. Ill call again later.

Answer key I. 3-2-1-4 II. 3-2-1-4

Acknowledged by, English teacher

Banjarmasin, 24 September 2012 Trainee

Dra. Hj. Ainun Jariah NIP. 19610107 1984 03 1 011

Agni Ilmina Mardhotillah NIM. A1B209223